relationship banker

financial analyst

accounting specialist

lending officer

Extraco Banks

Extraco Banks is the best company I have ever worked for, they have great benefits, and enjoy letting their employees have fun every now and then. Working with this company has been a privilage, I would be staying at this bank had we not needed to move closer to our family in Utah. I am going to miss this company more than words could ever discribe!!

A typical day at work is just going in and getting started with my daily work functions

I have learned many things this company gave us many opportunities to learn within the bank, as well as outside of the banking world. We had access to a company library where we could check out the latest self help, to communication skill books ect.

My management was top notch!! I love them very much!

My Co-workers are all great! Everyone is on the same team and jump on board if another department was short handed.

The hardest part was the constant change and updating of this bank, they are always on top of the next big thing, but it always presented a challenge that kept the job interesting

The most enjoyable part of the job, is everything.

What is the best part of working at the company?
Well; I could say I (personally) really enjoy engaging in talking, so, I enjoyed my employment (w/extraco banks) due to my position being a telelphone operated.  This job was basic.  Calls come in, I receive their preferred department of interest, look up extension and put them through.

What is the most stressful part about working at the company?
My most stressful part was simply being so excited I got that position with Extraco banks and had a chance to receive experience with a switchboard operating system.

What is the work environment and culture like at the company?
I was employed with Extraco for a switchboard operator’s position and had a small office to myself with a set up desk (with listings), chair, telephone and door.  Environment and culture was very low key, mellow and chill.  I could very easily focus on my work.

What is a typical day like for you at the company?
My typical day was fresh and a chance to have fun doing something I enjoyed while working at their company.

What is the best part of working at the company?
Very poor management in the retail department, unrealistic sales goals, micromanagement (we were required to log every single sales call in four separate places, and we were told we had to try to sell to every single customer every time they came in with no exceptions). 

What is the most stressful part about working at the company?
Unrealistic sales goals, micromanagement, misalignment between stated values and the reality of management. 

What is the work environment and culture like at the company?
Generally good team culture among coworkers, very poor culture coming from upper management. 

What is a typical day like for you at the company?
Very busy. We were almost always understaffed, so we would sometimes only have 4 people staffing a branch that was supposed to have 8 staff members, which would leave only two people during lunch hours.

Growth here is not based on performance. Favoritism is obvious, and promotions appear to go to those with personal relationships with management rather than those with experience or results.

The culture is toxic. Management does not handle feedback well, and speaking up can quickly put a target on your back. Communication is often unprofessional, including being contacted on personal phones and spoken to in a condescending or disrespectful way.

The most difficult part of the job is dealing with leadership. There is a pattern of confrontational behavior, dismissiveness, and lack of respect toward staff. In one-on-one meetings, experience and qualifications are openly minimized, which speaks volumes about how employees are valued.

If you’re looking for a workplace built on respect, professionalism, and merit-based growth, you will likely be disappointed here.

A typical day at work involved beginning day procedures. My job involved a great deal of multi-tasking and being detail oriented. I learned how important being able to work as team as well as independently. My management team and co-workers knew my work ethic and respected my advice during day to day activities. The hardest part of the job was sometimes trying to be too helpful. The most enjoyable part of my job was being busy and having a great working relationship with my co-workers.

I always enjoy working for Extraco because my co-workers are always so friendly and uplifting. This encouragement really helps to boost confidence within the work setting, which also boosts productivity. My typical workdays are full-time workdays in which I help assist the Marketing director(s) with any sort of task they need, whether it be delivering campaign signs to other branches, helping put together advertisements, and even taking signage inventory at other branches. I am a seasonal worker for Extraco and have found to very much enjoy my job.

A typical day would be processing transactions, servicing accounts, opening accounts, generating debit cards, sales, training, running Microsoft Word, Excel and 4 to 5 other applications at once. 

It can be difficult to remember to stay calm and composed during a very busy time of the day.  You can have several things happening all at once plus customers, but just remaining composed will allow you to take anything on.

Management was unsupportive and would constantly start drama. When an issue is brought to higher management’s attention, they ignore the problem. Extraco as a whole is very toxic and does not support its employees. The employees they hire are sketchy and they don’t do their job. Half the people there are lazy, incompetent, and management just lets them do whatever. No one is held to the same standards. 

Enhanced my understanding of the finance industry through Bloomberg terminal interaction in markets, futures, interest rates, and exploring how banks invest their capital. Additionally, gained experience through utilizing knowledge of Lean Six Sigma process efficiency by means of analyzing insurance and loan processes with the intention of improving them.

Never got any feed back as to work performance, never really got any coaching or never had any sort of coaching talk with the supervisors. First day on the floor was promised help with supervisors being on the floor but all was just computer chat related. 

Top Job Titles	Average Salary
Relationship banker 3 salaries reported	$43,000 per year
Financial analyst 2 salaries reported	$112,500 per year
Accounting specialist 1 salary reported	$44,055 per year
Lending officer 1 salary reported	$102,593 per year

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