front desk receptionist

technician

ophthalmic technician

surgical technologist

patient coordinator

Eye Specialists of Indiana

I am a current employee at ESI and I love what I do. The atmosphere is great to work in. The staff are all very nice, easy going and they made me feel like I fit in from the very start. Everyone is willing to help out if I ever have any questions. ESI is flexible with time off and we get bonus days as well! Although it is a fast pace environment, the days go by very quickly. All departments work great together to make this a successful surgery center. There are fun perks that are given to us as well! They also are very generous with PTO hours. There have been changes in our management since I started and it was for the better. I know if I were to ever have any problems my supervisor will fix the problem at hand. Although when I started, I was not familiar with all of ESI's equipment and procedures, but I was put through an extensive amount of training with one of our Lead Techs and quickly picked up on everything. In my opinion, the hardest part of my job was figuring out the software that they use, but after working with the Lead Tech I quickly figured it out. This office works mainly with the elderly so sometimes I have to go slower, but it is rewarding when you have a patient who is grateful for the time and effort put into the exam. One of the most rewarding parts of the job is having the patient come in after their surgery and hearing them tell me how their vision has been restored. Being with this company for over a year now, I have been given the opportunity to grow into a different role with more responsibility.

I currently work at Eye Specialists of Indiana & there is not a day that I love coming to job! We are best known for our patient care & our work ethic. We are a fast paced, successful and thriving surgery center that work with elderly patients everyday. Even though there are smaller departments inside of the company, we all work together as a team to make sure the job gets done right, and makes sure the patient is happy with the outcome. You are not just an employee number here, but you are apart of a huge family where you are known & appreciated for. Management and administration gives us perks through out the year as a thank you for all of the hard workers who work here. We also earn PTO hours every paycheck to save up for vacations. You have opportunities to grow within the company as well. Our management team is very welcoming and understanding of every employee's situation. When you are training either with a lead, or supervisor, they are very patient with you & have no problem answering any questions that you may have. They genuinely want you to be successful in your position. One of the hardest things I've had to do is adapt to a computer software that we recently just got and understanding how to work it. But that is to be expected in a medical setting. Being here for a little over 4 years has gone by so fast, but I can say my job is very rewarding.

Do not apply to work front desk or the call center. The supervisor is terrible and a grudge holder. I went to HR for our whole department and it was a huge reason I was fired for the first time in my life. I was overworked or very, very bored. Constant lack of communication for changes and being singled out. 
Clearly a single person and to the supervisor about a ton of things that were not true and gave enough reason for my supervisor to fire me. It was clear it was because of a grudge. It should have been a write up if anything (which I had never gotten there). 
They have several offices but only one really had business. So the front desk people were crying in the bathroom needing support while the other location had nothing to do. It’s not fairly distributed and the supervisor never helped with the stress. We were told “the patients have to wait anyways so just take your time” instead of hiring more people or helping in any way. Simple requests were ignored. 
Every other department has people that stay for a very long time. But absolutely do not work front desk unless you want to be overworked, underpaid, have no support, and be unfairly punished. 

The job itself is easy to learn and isn’t hard to do. You sit in a tiny office on a stool all day until you see a patient. They have an extremely high turn over rate so you are constantly training new employees and dealing with staffing issues.

Toxic workplace environment as coworkers gossip nonstop about others and complain about their lives. Lots of personal issues that shouldn’t be shared in any workplace. Just non stop talk and weird trauma dumping.

The main supervisor for my department was amazing but the secondary supervisor was very hostile and was rude. Favoritism is strong and a bit uncomfortable.

Amazing job if you just need basic patient care hours for college or if you are a high schooler wanted easy entry level experience. Wouldn’t recommend if you have a college degree as it wouldn’t be utilized or compensated fairly for.

The hardest part of the job was losing good workers and hiring bad replacements. Non stop drama and rambling from coworkers, not professional  for a workplace. 

The most enjoyable part of the job was the scheduling flexibility. Most days getting to leave early.

ESI was a great place to start out & learn EHR systems & such. There will be no room for advancement/more money. I loved my coworkers & didn’t mind the job, but HR & the supervisors are terrible. While the job is fast-paced (I’m used to this, I’ve worked in the service industry for 10 years so I’m aware of what busy feels like), there is no support from supervisors when it comes to issues in the office. Then, after you’ve had an awful week from not having support/being berated by patients, they will offer you a pizza party like we are in 3rd grade again to make up for it & say good job :) Admin leaves around 2/3 every day, so if you have an issue in the office you will be left to your own devices. We had brought up many issues prior to my exit but we’re always ignored, retaliated against, & then told we were “a broken record.” Like I said, enjoyed the job, coworkers, & the fast-paced environment, but you won’t get support from your administration.
P.S. any review that you read that looks super solid was done BY one of the supervisors/admin that makes everyone’s lives at work terrible.

It was great being part of a company that rewards you for basically patients being scheduled...I can live with that. Bonus days off are rewards for providing the best quality Cataract surgery in the state. You also accrued PTO the day you start, which was very generous. I believe up to 140 total hours a year including holidays. Benefits could be better, as well as the pay. With the downtime you have throughout the day it evens out. So when people say no breaks...its exaggerated a bit. If you can take the good with the bad like anywhere else, you'll be great. Almost every week they feed you lunch on usually a Thursday.  It is a very busy office, so stress can be high at times. Again, like anywhere else. It was a neverending quest for management to do everything possible for a safe environment, especially during the pandemic. Every department ran very well. Transportation was great, maintenance helped in every area of daily ops, Administration was understanding.  Overall, you would be happy to be a part of ESI. 

There are a lot of great benefits working with this company. Free lunches, activities, bonus days. With the right amount of people and teamwork, the place runs well. Some days there are too many staff and some days too thin. Not well scheduled in clinic. Management does not run well under pressure and tends to take it out on their employees. Management often has nasty attitudes toward their employees and HR doesn’t resolve the issues. When taking issues to HR, HR/HR assistants talk and complain of employees about what’s been said, especially to unnecessary parties. There is no confidentiality. High turnover rate. Compensation is on the lower end in this company. Respectable  points system, although management makes employees feel bad when having to call out to take care of personal obligations. Work/home life balance is a 2.5out of 5. Pros and cons like any company. Overall 3-5 place to work. Could be better, could be worse. 

What is the best part of working at the company?
Top tier patient care and the family like relationships built among the staff. Supervisors and upper management recognize your hard work, and there’s 100% growth opportunities. I tell everyone if you are good to this job it’s even better to you. I stand by that! 

What is the most stressful part about working at the company?
Every job has its days for sure but overall ESI creates a very positive work environment with very friendly staff. Definitely Makes the “stressful” days worth it! 

What is the work environment and culture like at the company?
The environment is very friendly, professional, but also fun. I’m genuinely excited to go to work everyday. 

What is a typical day like for you at the company?
A typical day is fast-paced and involves a mix of supporting providers, and working with patients. It keeps you engaged and always learning!

What is the best part of working at the company?
The doctors and staff are phenomenal !!

What is the most stressful part about working at the company?
In my personal opinion and based on my job there description there...I would say NOTHING !

What is the work environment and culture like at the company?
Almost like family. Plus I personally get along with everyone there. Dr. PW and Dr. WRS brilliant eye surgeons and you can tell they both really study their craft !

What is a typical day like for you at the company?
Fast paced and laid back at the same time, but t he patience love the hospitality that they receive. Every one there caramastic and very hopeful to anyone that enters the building.

Eye Specialists is a high-volume place. If you are nice to patients and are a reliable employee, then you will be GREAT at ESI. Like all workplaces, they have an attendance policy, but managers try to be as helpful and understanding as possible when unexpected things come up. I've worked at unhappy companies before... this is not one. They have employee appreciation days, holiday parties, catered lunches. Your co-workers become your friends. Are some days a challenging? - Yes, you will be working at a fast pace. Are patients happy and is it a good place to work and learn? 1000000% Yes. 

Top Job Titles	Average Salary
Front desk receptionist 2 salaries reported	$17.00 per hour
Technician 2 salaries reported	$17.00 per hour
Ophthalmic technician 5 salaries reported	$16.80 per hour
Surgical technologist 1 salary reported	$22.00 per hour
Patient coordinator 4 salaries reported	$17.00 per hour

Working at Eye Specialists of Indiana: Company Overview and Reviews

Eye Specialists of Indiana

Eye Specialists of Indiana Ratings

Popular jobs at Eye Specialists of Indiana

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected