EyeSouth Partners

I was hired as a Practice Administrator for a practice that was recently acquired by Eyesouth before my employment.  Eyesouth provided support, however in doing so, a lot of my day-to-day revolved around spreadsheets and answering emails, as opposed to building and growing my location.  The doctors were not happy at the time because things were promised to them after the acquisition that never came to fruition.  I was excited for the potential opportunity of growing within the organization, however a lack of communication, and decisions made on my behalf by other members of management/corporate team, and seeing such high turnover with the corporate team made me lose my excitement. 

This was the most difficult job I have ever worked. Due to staffing shortages technicians are expected to be responsible to handle triage alone, refill medications, perform all testing and work ups for their clinic, check in/out patients, and help in optical all at the same time. Management and other technicians do not know how to perform basic pre testing-even the doctors request testing that they themselves have no idea how to do. None of the staff know how to perform a narrow angle check probably, and I was told to just dilate patients regardless if it is safe or not. You will be flying by the seat of your pants and entirely guessing how to perform medical testing on your own. Patients were hurt every single day here.

Staff stands around all day long twiddling their thumbs doing nothing and since it's Gen Z.. you can't say anything or they will cry and cancel you. So per eye clinic, only 3 out of 10 people will actually work hard but will become over worked.

Severely underpaid staff.

It's a private owned company by billionaires. They don't care.

It all comes down to money and they do not pay the important staff members that should be getting paid. 

They have an over abundance of garbage HR people being overpaid and the Doctors are also overpaid and cheap. They could actually hire good techs, pay them livable wages and other staff if they got rid of so much of their executives.. Benefits are ok.. but not what it should be.

Just another company that only cares about the bottom line.. 

Eyesouth partners does not care about patient care. They care about numbers, and making money. Unfair stats, and treating patient phone calls like statistics, instead of focusing on providing excellent care and services. Definitely not reimbursing their people/giving raises. When the manager of the entire call center says they don’t care what’s going on in your personal life, you are there to work, in a meeting with the entire call center, that should tell you everything you need to know. There is no room for advancement. You will be taking calls until you retire or quit. That’s it. There are much better jobs out there, that will treat you with integrity and like a person, and compensate you fairly. Do not work here. 

I’m writing this review as I wrap up my first year with EyeSouth Partners IT. It’s been a rewarding experience, giving me the chance to work on meaningful projects while helping improve the way the organization operates.

Since the company runs as a Managed Service Organization, there’s a lot of room for growth. With new affiliated practices being added regularly, there are always new opportunities for career advancement and professional development, which makes it an exciting place to be.

The IT team really values promoting from within. If you’re clear about your goals and deliver on your work, your efforts will get noticed and supported as you move forward in your career.

Doctors were promised the world  but nothing is delivered. Definitely all about the money not the people. The upper management takes out the lower people to "save money".  I bet the CEO has no idead how these managers treat the employees. But that is because they dont know the staff is alive. They say they have resources and will not change things...yeah not true. They got rid of one of the best managers there was and for no reason. This made most of the staff start looking for work elsewhere including myself. Not sure I trust a company that views you as a number and  not a human. 

What is the best part of working at the company?
Caseload is well managed to optimize work life balance, highly experienced staff, company is updating facility

What is the most stressful part about working at the company?
Scheduling is done weekly, difficulty getting over 30hr/week

What is the work environment and culture like at the company?
Everyone works in their own lane, pretty good teamwork, very experienced staff

What is a typical day like for you at the company?
Cases every 15 min as typical for Cataract IOL, chart work ups at end of day done as a team

What is the best part of working at the company?
I would say the Pay, but if you feel it’s too good to be true, then you’re being paid  for the toxic environment. 

What is the most stressful part about working at the company?
The lack of training, direction, and support. 

What is the work environment and culture like at the company?
You are lead to believe the culture is rich and everyone gets along, behind closed doors is another situation.

What is a typical day like for you at the company?
Micromanaged, projects were due yesterday, in corp you are expected to work past the 9-5 you were hired.

You probably won't get paid what you're worth. Don't expect raises...you might get 1 percent a year IF you get good reviews. They will pay you according to where the office is located and NOT where YOU are located. Workplace culture is very dependent on your own manager. Some are great and some are awful. Same with coworkers. Hardest part of the job is dealing with other departments dropping the ball or not caring about the other departments at all. 

Unless you want to be fired for being sick, having sick kids, or a TRUE life changing occurrence beyond your control by all means this is the place for you! Unless you like a management team that participates in HEAVY favoritism that truly doesn’t care to help you better yourself as an employee or a management team that’ll just continue to allow you to make basic, minor or major mistakes so they can rack up a CRAZY paper trail on you by all means this is the place for you! Enjoy!! 

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