sales representative

account executive

sales assistant

operations intern

operations associate

F. SCHUMACHER & CO.

In the beginning this company was growing and more people were happy. As new people obtain leadership roles, lays off and mismanagement became a reoccurring theme.  A growing trend of top heavy work environment with no help. We were told budget cuts were happening, yet I continued to see massive amounts of spending. 

During my time there, someone with no leadership experience was promoted. Which caused many to have no confidence in the decisions and direction the department was going.  Most people on the team felt ignored and unheard. As a result, many people left and management still does not address the root problem of why.

The department I worked for is extremely toxic, to the point where one of the leads ask us to leave him a positive review. One was often very condescending along with repeatedly ridiculing another coworker for not knowing how to do something. When it is their job as a lead to help teach and train new team members. 

We were often penalized for asking for help, which showed me how unimportant things like teamwork were. There were many false promises such as promotions, raises, and opportunities for growth. I was repeatedly told that the only way I could advance in my position was to have no work life balance.  Through these repeated actions, I was shown after a year how valued being hard working and loyal were. 



Great place to get your feet wet for entry level individuals. You will learn a lot and management will do their best to help you although they are also drowning in work. FSCO promotes work/life balance and encourage you to take PTO but be prepared to come back to a inbox full with emails and 2 weeks worth of work you need to get done in less than 3 days ( its not worth taking PTO). If you want to stay caught up with your work, then you will need to work on the weekends and during PTO. You will wear multiple hats and the pay will not be worth it but the experience will. Their ERP is out of date so most of your duties will be manual. Executive team will demand growth without giving you all the tools needed to achieve it. Everything is last minute so you will need to stay alert at all times. You will not get let go for trying but they will move you to another department if you are not cutting it in your current one or if your manager does not like you. The P&O team (HR) is great but they will always protect Executive Management no matter what ( great for those applying for managerial roles). this mean if you and your manager is not seeing eye to eye, then start looking for another job. The new VPs and managers will micromanage you. 

Working at this showroom is not for the weak. You are expected to make at least 25 calls a day to clients who don't want to hear from you, the sales goals are near impossible to reach, and no one feels supported. Their priorities are out of whack, prioritizing unachievable KPIs, an egregious amount of wasteful care packages to clients, spamming customers' inboxes, and more. Very caddy female environment with everyone seemingly supporting each other but really going behind each other's backs. Management doesn't care to actually get to know you; you are only as good as your outbound calls, which quite frankly could cause you to lose clients and not gain them. Employees can't confide in anyone without your dirty laundry being aired to everyone that works there. Since basically the entire crew left this showroom in 2022, it has been a revolving door of sales associates, around 15 in and out since then. We often received the feedback from designers that trusted us "Schumacher seems to be having issues keeping employees, hopefully you are our contact person for more than a couple months."  At some point you must hope that management catches on that changes need to be done internally in order for employees to stay for more than 3 months. 

There’s more managers than there are supervisors and leads. Everyone is leaving this department for a reason. Two of the former techs advise me to learn what I can and leave. I should have left sooner.

- Wage for my position Jr Tech support specialist  was only 45k with no actual plan for growth or advancement.

- This role is misleading, as it's a hybrid system admin role. Two senior tech specialists who have left informed me this role should pay at a lot more. 

- EXTREMELY bad leadership, from the top down. There is little to no work in cultivating trust and growth within the team. 

- Poor communication skills within my department, consisting of hints and passive aggressiveness. 

- Toxic environment, 8 people on a team and 4 have left this year due to compensation and unhappiness with the way things are run.

- Consultants brought on for what appears to be the use of adding tape to the floors.

- There was no effort to shadow and learn the functions of my job. Which resulted in no one being able to troubleshoot issues or contact the right people since I've left.

- Weekly meetings about meetings. Which were never productive.

- This job taught me a lot about what red flags look like. To never trust anything unless it's written on a contract.

In the 2 years that I was employed there, we had 4 different managers! 
Outdated Antiquated computers, sales systems that were constantly crashing! 
But Upper management expected the sales team to sell, sell, sell!! 
Backordered products that took a year or more to be delivered. But were still advertised on the Website. Unhappy customers, Logistics issues, Samples of products that were discontinued were never communicated.
Management needed a Course in "How to Win Friends and Influence People." She did not know how to speak to customers, or handle Big problems!
The Revolving door of Sales staff, and Management. 
Every month there was a new crew!
Even though I had Sales, Management, and customer service experience, they were not interested in promoting me! 
"I was someone that worked in the Back"!!!

Pros
- product is amazing
-learned a lot about industry
- cool to work at legacy company
- great PTO
- loved my coworkers

Cons
- low pay (underpaid and overworked, you can make at least $10,000 more working for another company doing the same thing)
- they rarely if ever give raises
- beyond fast paced environment (this is another level)
- expected to succeed after very short period with little to no formal training
- always told to work faster and get more done no matter the volume
- unpredictable, manipulative management
- many changes consistently happening without consulting with employees first
- company always wants more, more, more no matter the effects on staff
- they don’t care about your health as long as you make them lots of money ( I was physically ill from stress)
- HIGH turnover

Fast-paced, exciting and trend-setting place to work. Never a dull moment. Able to learn and do many different aspects of the textile and Interior Design business.
Employees have direct influence on company products and direction for this small 125 year family-owned business. 
Excellent co-workers nationwide. They are what make this company so enjoyable to work with. 
Mid-upper management goes through changes every few years with little impact to overall goals of company. Exciting working with the best Interior Designers and Architects in the country on some of the best projects with ever changing quality-products.
Never a dull-moment.

What is the best part of working at the company?
They are very few things that are good about this company. The best parts were the free champagne, abundance of snacks, and free fabric.

What is the most stressful part about working at the company?
The CEO does not trust anyone. 

What is the work environment and culture like at the company?
Everyone is polite, but there are few people that I have had real experience in the workforce so you need to regularly explain very simple concepts. 

What is a typical day like for you at the company?
Typically, I spend my time regularly convincing people why they should invest in simple processes and automation and fighting with Finance to pay our bills.

This is genuinely a great place to work if you are game enough to work in a start-up company environment. There is not always structure and everyday can be a little different in terms of the scope of tasks and responsibilities. However, if you have a spirit for adventure, a thirst for growth opportunities, you work smart and are comfortable rolling up your sleeves and jumping into a creative based, fast paced, collaborative environment where no task is too big or small, F. Schumacher & Co. is ideal. If you are looking for place where you can punch in at 9am and punch out at 5pm, and everything operates like clock work, this is probably not the best fit.

Top Job Titles	Average Salary
Sales representative 4 salaries reported	$56,000 per year
Account executive 12 salaries reported	$75,208 per year
Sales assistant 5 salaries reported	$51,300 per year
Operations intern 15 salaries reported	$19.77 per hour
Operations associate 5 salaries reported	$66,500 per year

Working at F. SCHUMACHER & CO.: Company Overview and Reviews

F. SCHUMACHER & CO.

F. SCHUMACHER & CO. Ratings

Popular jobs at F. SCHUMACHER & CO.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected