attendant

arcade attendant

line cook

technician

assistant manager

FACE Amusement Group

Having spent nearly nine years with FACE Amusement, I can confidently say that my experience was overwhelmingly positive. I joined the company in an entry-level position and had the opportunity to advance through various roles, which speaks volumes about the growth potential FACE offers for those eager to learn and develop.

FACE commitment to creating internal growth is truly impressive. They invest in their employees and provide numerous pathways for advancement. If you're willing to put in the hard work and effort by taking on new challenges, you will find plenty of opportunities to thrive and grow within the company.

The work environment is both lively and enjoyable. FACE excels at creating a fun atmosphere or what they call STAR experiences where employees can genuinely provide enjoyment to guest and in return have fun themselves. Whether it’s playing with the latest arcade games or coaching different team members, the workplace culture is one that makes coming to work something to look forward to. Additionally, the benefits and perks provided by FACE are pretty good. Perks such as a Pass Exhange with other business.

That said, as with any growing company, FACE does experience some growing pains. There are times when expanding processes and communication can become challenging. However, it’s worth noting that everyone is committed to working together to find solutions and improve the situation, which reflects the company’s resilience and adaptability.

In summary, if you're considering a role at FACE, know that it’s a place where with hard work and a growth mentality you can def have the opportunity to succeed. My time there was incredibly rewarding, and I’m confident that many others will have similarly positive experiences.

Inconsistent managers who don't really care about you as long as you can be there, scheduled posted last second, fake culture, nauseating smell that you'll never get out of your clothes. I was asked very few questions before I was hired, and the turnover rate was awful. I was hired along with at least 10 other employees, and only one of those original 10 outlasted me, and only by a few weeks. They're always understaffed because the location is a nightmare and they don't communicate with anyone unless they need something.

Pay and benefits are decent, but don't expect to get any support from anyone when you need it. Training hours were slashed and deemed to be not important for safety-critical roles, hours were cut for Team Members so executives could bring home bonuses. If you are front-line you likely won't notice anything too unusual, however the higher you climb the more toxic and cliquey it is. You may hear them say a lot about "taking care of their people," but that only applies to things that won't affect bonuses. Toxic work culture, high-school attitudes, expectation to work 60-70+ hours weeks or risk termination for not completing necessary work. Was told I was lucky to work for them or I would not be successful otherwise, which is not the mindset to have as a leader.

When I started, I was shy and not too outgoing. Now, I can walk up to anyone and introduce myself, no problem! A typical day at work can be slightly boring during the winter, but in the summer it is thriving. Management was excellent at working with my schedule as well as working with team members to fix an issue. The hardest part of the job is going to be when I have to leave for school or relocation. The most enjoyable part of the job is the family that is made among the whole crew. I don't know if I'll ever find a workplace as enjoyable as this.

I have worked for this company for two years. In that time they have opened six new properties and announced plans to open more. The properties are different, but the culture is the same at each venue. They promote from within whenever they can, but they are in need of people willing to grow into management spots. These spots are not just given to people. You have to work for them. So if you want to grow with a company and you're not looking to be handed a job this company is for you. They will invest in your growth and give you opportunities to advance.

It’s amazing to know that the people you work for actually care about you. I’ve been working here since it opened, and I have never felt more at peace with a job. Management is absolutely amazing, and I’ve made some of my best friends from this job. The work isn’t too stressful, although it can get a bit boring during the winter. The pay is great, especially for the easy work. I would 100% recommend working here, and I’m sad for the day when I’ll eventually have to move on and leave.

Stand around and greet people has they come in and sit them, don’t get your hopes up for fake promises, assist managers are great, gm is unfair and rude, very friendly environment employees are like family, hardest part about the job is trying to stay calm and trying not to walk out. The most enjoyable part of the job is the people that work there and the environment you’re only a stranger for a few weeks them after a while you become family and you feel welcomed.

Within the year I worked with this company they switched the general manager 3 times and nothing stayed consistent but they were always on the employees saying stay consistent. As a employee with no say in much there isn’t a whole lot we could do to stay consistent when the manager’s themselves was not consistent. Unfair work environment and be expected to be worked like you don’t have anything else to do with your life like have a family.

I worked for FACE Amusement from June 2017 to December 2018. There were, at the time, zero opportunities for any raises to be given. The GM was awful and corporate wasn’t much better. It was an incredibly stressful job which pushed you to your mental limits and you were expected to put on a front for tourists. Essentially, FACE Amusement doesn’t care about their employees, but they sure do love the tourists. Anything for the extra dime! Ask anyone else who has ever worked there (even recently) and they will tell you the same thing. 

What is the best part of working at the company?
When it's time to go home, lunch break. Nobody had time for you.

What is the most stressful part about working at the company?
Having cameras everywhere....No Faith

What is the work environment and culture like at the company?
They make you believe its re, but its fake and watch out for the favorites, they are easy to spot

What is a typical day like for you at the company?
A typical day is going above and beyond, and being under compensated

Top Job Titles	Average Salary
Attendant 10 salaries reported	$15.50 per hour
Arcade attendant 80 salaries reported	$15.69 per hour
Line cook 4 salaries reported	$17.00 per hour
Technician 6 salaries reported	$18.67 per hour
Assistant manager 6 salaries reported	$43,333 per year

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