cleaner

janitor

floor technician

area supervisor

site supervisor

FBG Service Corporation

I have worked with FBG, for a good 4 years. I only got the job for both work experience, boost up my resume, and to have money to support myself through college.  The first year was pretty good, or at least I thought it was after the first two months or so. Then I started seeing how flimsy management was.  In retrospect it was flimsy even from the very start. I was told I would be cleaning an account on my own , but I had to fill in for another account because one of the janitors of that account just went MIA, they just left without a word of warning. So I basically was put in a “floater” position without being formally put in that position .  This becomes an ongoing thing over the years . 
I started questioning the company even more when my at the time manager, asked me… no begged me to cover a shift from this account that ran 24/7. They were extremely short on people… but the thing was, I told him, that I have class at night, and he knows this because I always sent my managers my class schedule. But despite that, he pretty much asked me to skip class to come help fill in a shift, and times when I’ve done that I didn’t get any bonus whatsoever!

Fast forward a year, they lose a major contract with a big client , and I was one of many employees who was out of work for about two weeks. It was like a huge exodus.  Employees either left, switched with a competing janitorial company , or they were scrambled to other accounts under FBG. 
I get a new account , it was alright , I’ve had this account up until now. I liked it for how close it was to home. But unfortunately given the hours and scheduling , I was paid heavily lower than I was when compared to my first account. I went from triple digit pay to double digit pay. I’m talking below $70.  
It wasn’t until then I officially became a “floater” 
I got a pay increase which was okay. But I was told I would get informed if an account needed help in a timely manner. For example: a week in advance or even a day or days in advanced. Instead I was informed last minute frequently if an account needed help. Up until the day I resigned. It was very annoying . 
The company would be so desperate that they would give a bonus just to have me come in and help an account that was short on staff. The bonus was $25…

They are so desperate that once, I told them I had a root canal. I informed them that I might be medicated on pain killers. So it’d be wise of me not to exert myself after going through oral surgery. DURING my root canal I get a message from them asking me to in help that night !  During my root canal!  
It was after that I made up my mind to try a find a different job, because I was so angry that they’d go and do that.

A couple of months later, I unfortunately got covid.  I had to be quarantine and out of work. I asked if I would get sick pay. But come to find out they didn’t offer sick pay , especially during a global pandemic!!  It was after that I knew for sure I had to find a better job. I wanted to wait until I was done with college but I just had it. 

If management was better … maybe i would have stayed longer 
It was an nice flexible job to… but that varied on accounts but even so.. 
I can at least say I was a team player. Having helped clean up to at least 14 + accounts 

A typical day at the school where I worked meant opening up the building and turning the lights on then getting started on cleaning specified offices and work places. After opening hours a typical day was getting laundry and other areas of the school cleaned and answering calls on the radio when need be. Checking certain areas such as the restrooms was a almost hourly task. Around lunch time all staff members attended to lunch time duties taking out trash and cleaning up the room following the last lunch. Late afternoon was a time to get extras or deliver packages, continue checking bathrooms and finishing any duties not accomplished before lunch. I learned a lot about team work and tried helping management with getting customer projects done. I loved working with the school's staff. I always tried to get things that staff members wanted to as soon as they asked. I believe the hardest part of my job was not being able to do more to help management than was not always asked because of time restraints and pop up situations.

As an Operations/Branch Manager for a service company that focused primarly on janatorial services, customer satifaction and needs were always a priority. FBG has values that a lot of companies do not have for instance making sure that all employees had the supplies and tools they needed to complete their jobs on a daily bases. Having Monthly meetings with all customers to make sure that we were doing what we said we would do. I was responsible for all budgets, and making sure that they were kept in budget. Being responsible for all staffing positions and taking care of employee issues as they came up. Dealing with employee disipline and having to terminate employees for major misconduct was never an easy thing to do for me, but was part of my responsibility. Leaving a monthly meeting with one of the customers and knowing that we were doing everything right was always the best part of my day. Knowing that the customers had a safe, clean and healthy working environment was a high priority for me.

I took this job as a part-time job while in school. Everything was fine until I had a scheduling conflict and had to quit FBG. The management team told me that I could re-apply after I started taking online classes so there would not be any other scheduling issues. I was told I was a great employee and they valued me as a team member. When the Spring 2017 semester came around and I re-applied I was told I was not a good fit. Confused I called the office and the HR rep refused to speak with me. I went up to the office and filled out a paper application as well and again my application was denied. If I was not eligible for re-hire then that should have been stated and the two week notice I gave could have been rescinded. If you need a part-time job you can depend on do not work here. There are plenty of cleaning services in the Quad Cities willing to pay more.

What is the best part of working at the company?
The best part of working at the company,  I'd say that it was learning something new for me.  Some pertaining to the different buildings and areas I  was assigned to. 

What is the most stressful part about working at the company?
The most stressful part I'd  say was the work in some areas was harder some days  and other days, not a problem.

What is the work environment and culture like at the company?
I didn't see the work environment as swamped or very busy with the phones ringing off the hook.


What is a typical day like for you at the company?
My typical day started 15 minutes early before scheduled time with me checking out my supply, contacting my manager with what's needed and/or damaged by text before I start working.  Being a floater, I'd do the same for each  building if needed.

I really liked the flexibility and the chance to complete work at my own pace. It was a part time job,yet I crave an internal sense of development. I was limited to what I could accomplish as the same thing is to organize and clean up after people.
I never had many co-workers as I worked pretty much alone except for training a couple newbies.
I got along with the clients as well as the management for the most of the time. I was an independent contractor.
I think the hardest part of the job, was feeling like I was limited to being just a cleaning lady.
I think the most enjoyable part of the job was that I found when people did talk to me I found them to be interesting.

What is the best part of working at the company?
I had a very, very, bad experience working for fbg... for the simple fact I got fired for no reason at all false accusations, and they did not at all attempt to look further into in no way, shape, or form, and my boss was my ex woman so they just wrote it off because or that and pushed it under the rug... Not at all how a company should handle things there was no fairness or looking into the facts at all...

What is the most stressful part about working at the company?
They don't care about the people working g for them my experience dealing with them

What is the work environment and culture like at the company?
Couldn't tell you really on that part... Where they put was a mixture if culture.

What is a typical day like for you at the company?
Nothing special just another day.

This company is a disorganized mess. They're incredibly short-staffed, so there are a lot of extra hours and work locations available. It's great to have that option, but the problem is that doing so is the only way to get 40 hours in. This is where the problems begin. This means a weird and irregular work schedule. Every day you start and end at different times. You don't know what you're doing tomorrow until you talk about it at the end of your shift today. You're also expected to work holidays unless you ask for them off. 

 I worked at FBG as a night janitor.
  First, the positives. The best part about working for FBG was the flexibility. I could choose which nights/hours I wanted to work! It was very easy to take a night off if I needed to.  I could clean at my own pace. I worked alone, and listened to my music all evening. No stress, there was never any negative feedback.
   Next, the negatives of the job. When my coworkers quit, I was left doing three peoples' work, but never got a raise. The workload was physically taxing. I  would call when I ran low on cleaning supplies, but new supplies would never arrive. My phone calls would only be returned about half of the time. I worked alone, there was never any positive feedback.
  Overall, I would recommend working here.

I all-around had a terrible time working for this company they were very rude to me didn’t give me any hours very underpaid overworked unprofessional the supervisor never came only to complain or make us do more things and didn’t pay us extra the supervisor with barely showed up and we would need supplies he would only come when the company complained and made him bring the stuff We didn’t even get the important holidays off that we were supposed to get off and we still had to work we were doing for work and we weren’t trained for it we are working with things that we weren’t trained for very very bad communication between the supervisor just all-around terrible time would not recommend that to be anyone’s first job or a job that you’re looking to pay for your rent

Top Job Titles	Average Salary
Cleaner 260 salaries reported	$15.74 per hour
Janitor 16 salaries reported	$17.01 per hour
Floor technician 7 salaries reported	$15.71 per hour
Area supervisor 3 salaries reported	$19.17 per hour
Site supervisor 1 salary reported	$12.00 per hour

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