customer service representative

distribution associate

process engineer

supply chain specialist

reservation center associate

FCP EURO

The people who work here have the best personalities and all work very very hard. The environment is also very clean and exciting to be a part of. FCP Euro also offers amazing benefits. 

That said, before I continue, I am not a disgruntled ex-employee, I am somebody who is actually bothering to take the time to write this message and this sentiment is shared among most, if not all, current and ex-employees.

This company used to care and had a strong culture. These days they've sold out due to poor financial decisions and now the company is as corporate as it gets. Empty promises, poor management in 75% of departments, and you will be unheard if you try to bring change/improvement. 

If you want a job where you can put your head down and do what your told, this is it. Many of the top employees have been continuously fired because they deserved too much money based on their efforts and the time they've spent there. 

HR is run by a team of ex-insurance salesmen who are no more than risk assessment for the company. You will be strictly punished for any punctuality or conduct issues, no matter the circumstance.

Raises are a strict 3% and your income is never guarantied. Just the same, neither is your position at the company. 

Over the years I worked there hours increased, the bonus program was completely gutted, and the "culture" was thrown completely out the window. 

As many have stated in other reviews, this place used to be amazing. There was a long time that I felt valued and appreciated as an employee. I was surrounded by passionate people who always worked hard and were fun to be around. 

Then management continued to make poor decision after poor decision putting profits ahead of anything else. This has resulted in a painfully corporate experience that is almost unrecognizable to when I started. 

The HR department is run by corporate lawyers and whistleblowers are met with swift retaliation. Several instances of managerial misconduct ended with the accuser being let go long before the accused. 

They do not offer cost of living raises, that coupled with the gutting of the bonus program has resulted in many employees making less money dollar for dollar year over year. 



Management seem reluctant to deal with employees who refuse  to do what there told to do. Some employees thought they were better then others so they didnt have to do certain things and there work was passed on to other employess without being dicisplined, at least I didnt see anybody being disciplined. I wasnt there to do other employees work, I had enough to do on my own. I left on my own accord due to management worrying about there numbers instead of getting rid of employees who refused to do certain tasks. I did whatever I was asked to do without hesitation like a good worker should. 

When I had started, it was fantastic, then they added another layer of “management” to avoid rep-management communication, since we were all complaining about the same things. Then the metric changes came into play, and everything went to garbage. The metric changes were constant, and at the end of it all, they fired multiple people who were at the TOP of the leader board for customer communications. A manager is also leaving now, which is a good thing, because he was NOT good. A step in the right direction, I guess. 

The company focuses almost exclusively on reaching new heights. They have a healthy mindset in achieving goals, but at the expense of their workers. Multiple employees felt like their weekend was a 15 minute break, especially because you have to work atleast one Saturday a month. You go home tired and are expected to bring the same energy from Monday everyday. 

FCP is very successful business that takes incredibly good care of their associates. Working in the warehouse was incredibly demanding with decent pay and incredible overtime (which was mandatory 90% of the time).

Basically just another dead end job with no room for growth unless you're one of the favorites. The "culture" has been dead for years now and 80% of the staff is just temp workers. Expect to be overworked and taken advantage of by managers that don't know how to do any of the basic jobs they require you to do. 

Best place to work and grow.
If you love cars and shipping car parts. 
Prefect, Everyone works together, and understands, when the push of the day comes. Everyone works together to get home on time and meet company needs.

How the mighty have fallen I really loved it when I started but it seems they have become merely a shell of what they once were. Prepare for lots of drama, long days, and lots of work.

Overall the job is a smooth job however the customers are very rude and nasty.Im not sure if the customers driving foreign cars are getting to their head but the way some of the customers act are unacceptable. However the company is a nice company to work for.

Top Job Titles	Average Salary
Customer service representative 8 salaries reported	$25.63 per hour
Distribution associate 1 salary reported	$20.00 per hour
Process engineer 1 salary reported	$82,950 per year
Supply chain specialist 1 salary reported	$177,500 per year
Reservation center associate 1 salary reported	$19.00 per hour

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