home health aide

business development manager

field supervisor

in home caregiver

driver

FCP Live-In

What is the best part of working at the company?
Giving folks stay at home options 

What is the most stressful part about working at the company?
Management team lack trust has unrealistic expectations to amount of face2face meetings & calls each week, paperwork is ridiculous it should be electronic. Having folks person information in print is just wrong. A secured electronic system should be used. The expected Amount of calls in day is unrealistic focus she be on results quality calls and appointments rather then quantity. Expecting sales to put everything into an old CRM system with information that currently in tool is not accurate. High demands are so unrealistic with all calls to be logged with clients by end of each day.  CRM existing database is old not updated folks haven’t worked in rehabs for years. 

What is the work environment and culture like at the company?
Home office, personal car, 2-4 mandatory corporate calls/meetings/week. On road everyday for 10-appointments a day that you need to make happen. Leads are few most appointments you need to set-up.

What is a typical day like for you at the company?
Drive 100 miles in your own car see 10 people/day, 1-2 hrs of data entry when you get home. Company is more worried about entering data than getting business. 20-page intake forms absolutely ridiculous make it electronic client sign and move on. Home visit required, patient & family interviews, talk to case managers at rehabs. Lots of relationships building however, btw, once done you need 9 more appointments like that and this is expected each day.

Working for FCP Live-in has been a very rewarding experience. I joined the team post pandemic after working in Skilled Nursing Facilities as a Social Worker/ Discharge Coordinator. I had limited knowledge of outside sales, however,  I was familiar with FCP Live-in as  in my previous role I had referred multiple families prior to joining the team. I found my managers to be extremely supportive.  The work environment was nurturing and provided excellent conditions to grow and expand professionally.   Since joining the team in 2022 as a Care Coordinator, I have transitioned to a management position, as Inside Sales Operations Manager.  My new position allows me to work with each department to successfully place live-in caregivers in our clients homes. I am grateful to have this opportunity to work with all the different teams within FCP Live-in to successfully have our clients to age in place and in some cases recover from an acute event in their own home.   Since transitioning to inside sales, a large part of my role has been working with the outside sales team to ensure our intake process is efficient for both the sales team and most importantly our prospecting clients and their families. 

What is the best part of working at the company?
family connections in the field

What is the most stressful part about working at the company?
Excessive micro management , no team involvement or training  that is current business environment.  Focus is on administrative tasks that allow for
family confusion and competitor to come in and staff much quicker.  No 401K, benefit package is skeletal.

What is the work environment and culture like at the company?
unhealthy, many chiefs micromanaging talented and bright team that is not valued

What is a typical day like for you at the company?
you are watched like a child on gps, timed and expected to be on the road by a certain time, no preparation time for qualified appointments, to be set at a home office .  Company churns and burns so many talented people that could have been an amazing strength to the company to build business.  Management does not want to hear it.

The management doesn’t care about employees. They are unorganized and claim to forget specific things you notify them off; what kind of employment you’re looking for and the kinds of environment you’re comfortable being in. They put employees in dangerous places and situations. When you call them in an emergency; such as dementia client being dangers or throwing you out; they take hours to call back with solutions. Doesn’t follow  through on promises; I flew into Ct from hundreds of miles away with the promise of long term work but was only sent on short term(1week/3day fill in cases) and the “permanent” ones I got where violent clients or asking me to leave the moment I got there because they didn’t want a caregiver. Pay is dismal. If you don’t care if you have supportive, caring, honest employers then work for FCP live in

Very ,very non-professional. First thing the lady at the front desk say to you is lay your suitcase over there against the wall . Like a prison guard   everyone is complains they travel from all over different states to get to the orientation and it’s  like being at a department of social services environment. Everyone head hanging tired from the trip . You get there at 9:00a.m and have a lot of paperwork. All day until 3:00p.m and no one is offered a cracker or a drink of water. You are then  order to go to the bathroom and change unto your scrubs if you didn’t wear them there you then driveway straight to your patience home smh . You start to think wow ! Absolutely a belittling feeling . Like you just applied for food stamps and cashed assistance!and have to work for check

FCP has been a great company to work and grow with. I have been working at FCP Live-In for 5+ years, and I have had many opportunities for growth.  I began as a Field Supervisor, was an assistant team lead in that department, and most recently given the opportunity to start a new role of Inside Sales Care Coordinator.  Hard work and dedication are recognized and appreciated.

The management team is very supportive, as are all our team members. FCP has grown significantly since I have started working here. There are periods where a lot of change occurs in a short time, however the priority is always on improving and supporting one another during times of change. One of the best parts about working with FCP is knowing that at the end of the day, we are all helping our clients stay in their homes with our amazing and trusted caregivers. 

It's great to be able to talk with caregivers and know we're not only helping them find a good place to work but also helping provide care to someone in need. FCP takes the caregiver's safety very seriously which is something that I've seen get pushed aside at other companies in the past but makes me proud to say. A lot of times as a recruiter it is all about big numbers. Of course there are metrics but FCP values the quality of their caregivers so there's no pressure to hire anyone unless we feel like they are the best. But this goes for their patients too! They make sure that the caregivers are in a safe place and have privacy and time to care for themselves too.
As a recruiter it is a fast paced job but very rewarding. FCP values every employee and really listens. It's rare to have a voice in a large company but you have one here!

What is the best part of working at the company?
Best part is traveling. If you’re not from the New England area it’s definitely a new experience 

What is the most stressful part about working at the company?
Dealing with the company itself. Nobody in the office is ever on the same accord. Also the client a lot of times are horrible. And you’re literally in the house with the client all the time(if the client doesn’t have things to do that you have to take them to). If you do get overtime they don’t want to give it to you. It’s honestly just a lot of pacifying 

What is the work environment and culture like at the company?
The environment depends on the client. Some clients are a God send but most are terrible and the company knows.

What is the best part of working at the company?
Being able to care for patients in a home setting. 

What is the most stressful part about working at the company?
Never having a break in the home 24 hours a day. The company not having a relief person to relieve me everyday for my 4 hours of duty free time. The company wants us to ask the family when their being paid.

What is the work environment and culture like at the company?
Staffing is rude and retaliates by trying to send you to different assignment taking you from the current one when you request leaves even though the company states they offer leaves every 6 weeks. 

What is a typical day like for you at the company?
You prepare all three meals, assist client was bathing, laundry, light house keeping. When client needs you assist them

What is the best part of working at the company?
The clients. They don't do the things they say and or acquired for them to do for you that comes with the job. Once you're hired with them. You're pretty much on your own. This is a first come first serve type if job which is great. But if there's an assignment that you wish not to take. Even tho you have the option to do so. They will put you on the bottom of the list to work. Or they will even say you're a no hire. 

What is the most stressful part about working at the company?
Finding somewhere to stay when you're not on an assignment. 

What is the work environment and culture like at the company?
The work environment is ok. It's the company.Not the workers.

What is a typical day like for you at the company?
A typical day for me working the clients are great..

Top Job Titles	Average Salary
Home health aide 819 salaries reported	$1,100 per week
Business development manager 50 salaries reported	$83,900 per year
Field supervisor 23 salaries reported	$70,241 per year
In home caregiver 55 salaries reported	$61,868 per year
Driver 12 salaries reported	$20.13 per hour

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