FIRETROL PROTECTION SYSTEMS, INC

I worked for this company on two separate occasions and both times, the management was the reason I left. Was told on numerous occasions that I needed to work overtime, but that I would not be paid, told not to charge hours on the job I was on, and charge them onto someone else's job.

District manager ran a company into the ground once before. Doesn't do his research, doesn't bid properly, so you go from having absolutely nothing to do, to working 65 hour weeks at the drop of a hat, then you're blamed for the job going south. 

Operations manager is the primary reason the company is terrible. When I was there the first time, he was one of two project managers over the fire alarm side. We stacked hours onto the other project managers jobs, eventually forcing him to leave, because our PM wouldn't process our time sheets if we didn't. My PM eventually talked the DM into hiring one of his buddies to be Operations Manager. That guy had no clue what he was doing and didn't last long, but butchered numerous jobs on his way out. 

My second time around, my PM was now operations manager and he mostly handled sprinkler side. He made sure his PM was set up for failure on the fire alarm side, and eventually got that PM demoted back to service, before making another buddy hire as his next PM. The new PM was completely clueless and constantly complained about taking a job two hours away, and all the work he was "doing." 

New Project Manager within weeks wasn't going to job sites, was coming in hours late or not at all if the OM wasn't around and was hilariously ignorant of how to do his job. 

Only things I know of sprinkler side is that they're a bunch of hard working good ole boys that all know each other. Other than that, nothing much to say about them. 

Office staff does their jobs well, they're just surrounded by idiots. 

The common fire alarm workers are good people, nothing bad to say about any of them, most of them are more than willing to teach you how to do things, and fun to work with. 

Busy season is usually about April-September, expect a lot of overtime and hotel stays during that time. 

Overall, the only way to do well here is to avoid the management at all costs (which is next to impossible since none of them do their jobs well). Also, the pay isn't very good, especially for the amount of work you'll be doing.

I loved working for Firetrol, very understanding management, amazing schedule, great pay, yearly raises, great co-workers, fun team building, and okay benefits. You can't expect to stay forever unless you get in on the "good 'ol boys club" though. In 5 years of working there I saw so many people let go at the drop of a hat for nothing. You also have to put up with management expecting more from you than from themselves. Office management shows up late, takes 3 hour lunch breaks to go to the gym, and still leaves the office before you. Office management is also very poor at training office staff. If you can suck it up and keep your mouth shut it is an enjoyable place to work. Just BEWARE the DGM is also a "numbers man" if you get to the point that he can hire someone to do your job for less pay, you're gone. 5 years, no write ups, on time everyday, reliable (called in sick ONCE in five years), called in to the office and let go just because they felt like it, didn't see it coming at all....but that's how they do you, I saw it done to several people and that's how I got my position in the first place. On the technician side, there's more job security, but not much. Overall I loved working for Firetrol as a company, the President is such a great guy, just management needs improvement.

When I was hired, I was told that there was a lot of work coming up and we'll be extremely busy. I actually had job security (false security I realize now) for a bit, thinking I actually made a difference and that I was given a great opportunity eventually learn fire protection on a technical level. Was I  completely WRONG.
I had no control over how many projects that I was given as I was not in sales. I was told Fire Alarm Operation Manager that was reason why I was laid off was because the sales rep that started when I started was horrendous as his job. I know this because I know he did not even have sales experience. You either have it or you don't. Now I know that my livelihood, salary, being able to support my family, was dependent on a sales rep with no ZERO sales experience. Ridiculous and laughable. The sales rep is the most valuable key to an industry like this because how else are you going to bring in revenue??? You would think you would hire a sales rep who actually knew what they were doing. 
So, in turn, because the our sales reps didn't do THEIR job, then I lose mine. Funny how that works. 

What is the best part of working at the company?
ABSOLUTELY NOTHING!!! I was never given a chance to prove that I could do my job and always put down by the office manager!!! Nothing was ever good enough and I was always in the wrong!!! ABSOLUTELY A TERRIBLE PLACE TO WORK!!!  Toxic and cruel as well as always unappreciated!!! 

What is the most stressful part about working at the company?
EVERYTHING about trying to please the toxic office manager!!! 

What is the work environment and culture like at the company?
HORRIBLE AND DEPRESSING!! You make a mistake and you get told  you are just stupid and don’t know how to follow instructions!! 

What is a typical day like for you at the company?
I always left there everyday beating myself up because I felt like nothing I did was ever good enough or done right!!!

I will say for the most part, Firetrol is a great company to work for. Their health benefits are great, they have generous VPTO and match 401 K whether you invest or not. The bigger picture of Firetrol is great. The median level management is by far the worst I have ever experienced in my professional career. Upper managements inability to hold problematic low level management accountable is unacceptable and definitely a mark against them. 

Firetrol is by far the most caring company I have ever worked for.  Not only do they care about you as a person, but they also care for your family.  I have never worked for a company that is, so family oriented in my life.  I love to go to work.  I enjoy my job and I have always been treated with respect.  The pay is excellent, and the benefits are amazing.  I recommend Firetrol to anyone if you are serious about looking for a permanent career.  

Drive everywhere cause boss kept falling asleep at wheel.
No patience for teaching me or walking through what to do for to understand.
Refused to take the blame for anything, force the blame on me even if it was something I do not have a License to work on.
Other things I would go into ( in-person)

He also told me all these things would happened the day before I worked with him. Which I followed up with the Management at the time which they replied, ( He's a Tech and your not, If you want a job be quiet, do what your told, and focus on getting your license to have your own truck.

Management had high expectations but if they were met you needed to exceed those new expectations. Typical work day consisted of evaluating future projects and opportunities to bid projects, put together proposals for all varieties of construction. Company as a whole has a healthy perspective on competition within its individual branches.

INSPECTORS BEWARE!
The Inspection management is the worst I've ever worked for. Management and office staff do their best to do less than the bare minimum whenever possible and are more than willing to throw a tech under the bus when a customer is unhappy.

The nepotism in this company is plentiful as is the favoritism and protection that leads to. 

Show up, go over a game plan, joke around, get to work. Take lunch, hang out. Get back to work and have fun with the team. Be productive. Finish up and head home after a good 8 hours.

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