retail sales leader

sales lead

assistant store manager

retail sales associate

retail assistant store manager

Fabletics

My review is coming from the perspective of a very experienced Store Manager. There are a lot of things that I love about my role here, but there are also a lot of things that Fabletics just hasn’t figured out from a retail perspective. Granted, there are less than 100 stores nationwide. 

The culture is really great. The company is very open in regards to being able to communicate with everyone in every area of the organization. This being said, my DM is adamant about SMs not contacting anyone in the home office without going through her first. This definitely makes it feel less open-door, especially when the company promotes itself as really wanting to gather ideas and feedback from everyone. This makes it feel very filtered. 

There has also been a lot of unexpected turnover, mostly in the forms of layoffs of DMs and higher, which the company has stated to be for purposes of efficiency. the problem is that when these layoffs begin to happen on a consistent basis, employees start to get nervous about job security. There will be a quick call to mention the change, and then nothing is addressed about it again. People tend to feel very disposable because of this. 

From the retail side, there are so many opportunities that have been elevated to upper leadership many times, but nothing is ever changed. It is difficult to get product in stores, so inventory is always very light. The merchandise sells so fast online and in stores, and customers can’t get the product they want. Yet, sales goals continue to increase. Also, the bonus structure was changed at the beginning of 2023 to make it more difficult to earn quarterly. The company wants more and more from the retail teams, which is fine in theory, but they aren’t hearing stores when they express what is needed to achieve expectations.  Higher volume stores seem to get the lost attention, while other stores who have so much potential and left with minimal attention. 

The company does a lot for home office employees (team building, happy hours, etc), which is obviously difficult to do for retail and remote employees. We are always left out of the fun stuff. Also, HQ is given extra perks such as paid holidays, Fridays off during the summer, and entire extra weeks off; retail doesn’t get ANY of this.  We are in the trenches without the perks.  

Overall, it’s an okay place to work, but talented managers are leaving.  A majority of stores are worried that their stores will close because the business model is simply not sustainable. 

Since the beginning of starting with the company was horrible. The management was completely unreliable and very unprofessional. Although, I learned quite a lot at that company and I had a lot of fun. The DM's need to vet their management much better. Even the DM's weren't helpful at all. I had confided in the DM about my concerns about management multiple times and they didn't take my concerns seriously. They believed I was the problem. Even when confronting the HR department, they made me confront my concerns to the management. Even though I voiced I wanted to stay confidential. I later found out that all management at my specific store in the chicagoland area was friends with someone in the HR department. Even when I spoke to other people who had worked for the company and in other stores from the Chicagoland area. They all had the same concerns. The company as a whole is wonderful. They have wonderful perks, they make it seem like everyone is friends with each other. The workplace is fun when you're working with the right people. HOWEVER, when you voice any problems or holes. They will leave you out. You are no longer their friend and you will no longer get hours.

This job/company lacks stability and provides a rather challenging work environment. The atmosphere resembles that of an immature high school, where one might expect more professionalism. Although they boast about offering bonuses, the reality is that you end up working extensive overtime hours without being duly compensated for your hard work. On top of that, you are expected to perform multiple tasks for the same pay. If you happen to request proper training, it is regrettable that no such opportunities are provided. Furthermore, in case you or a family member falls ill, it is important to acknowledge that the company prioritizes its own interests over your personal life, resulting in an imbalanced work-life equation. Additionally, you are obligated to work on your designated day off, and if you dare to request time off, be prepared for those appeals to be denied. Regrettably, this company harbors a highly toxic environment that can significantly impact your mental well-being.

I have worked at the Fabletics retail store for over a year now. The team is unlike any team I've ever worked with. We can rely on each other to complete tasks and help customers, I never feel like there are any conflicts, and we have even become friends outside of work. The dress code is very nice considering I can just show up in leggings. They are very flexible with my schedule. The only con I have is the inability to move up. It is very hard and competitive to move up to a sales lead or manager position without being full time first, and I don't want to be stuck in a full time associate position without being promised a higher position, since I would be giving up other opportunities while still being paid the same amount as part time associates. As a part timer, the benefits are awesome - three free outfits when you start working, one free outfit a month, and 50% off the member price when you (or your friends/family) shop!

A typical day at Fabletics is dynamic, energetic, and customer-focused. Whether on the sales floor or behind the scenes, there’s always something to do—helping customers, organizing inventory, or collaborating with teammates. I’ve learned a lot about customer engagement, retail operations, and teamwork.

Management is approachable and genuinely invested in employee growth. They offer regular feedback and encourage open communication. The workplace culture promotes inclusivity, diversity, and a strong sense of belonging. Everyone is passionate about the brand and supports one another.

The hardest part of the job can be managing the fast-paced environment during peak hours or new product launches, but it’s also exciting and keeps the workday moving quickly. The most enjoyable part is connecting with customers and working alongside a fun, motivated team.

Working for Fabletics at the beginning of more than two years of employment was enjoyable. However, until management changed, turnover rates became very high, and employees were not heard, and if an opinion was voiced, it was taken for granted or used against them. Given  they have multiple issues regarding their technology, which has affected the amount and timely wages and pay stubs for employees, as well as not paying employees what they're worth. Breaks are not prioritized, and hours were never guaranteed. Let alone communication is something to be prioritized and practiced company-wide, along with store leadership with the associates. MANAGEMENT needs to be reconsidered and analyzed to a greater extent. Moreover, expectations are set for associates while management is NO example. Extremely competitive and high expectations for a low wage. The company has potential, yet it's unfortunate how the company is run and how its employees are treated. 

A typical day at Fabletics includes helping customers find the right activewear, restocking merchandise, managing online orders, and keeping the store visually appealing. I learned valuable skills in retail operations, customer service, inventory management, and teamwork. Management is supportive and communicative—they give clear expectations and recognize hard work. The workplace culture is upbeat, energetic, and inclusive, with a strong team spirit. The hardest part of the job is balancing multiple tasks during rush hours, but the most enjoyable part is interacting with customers and working with a genuinely fun and friendly team.

Management changed A LOT! This could be because the company and its store fronts are so new and they are trying to find what works. There was a ton of drama, and if you were not in it, you heard about it. They focus WAY TO MUCH on numbers but claim it’s all about the culture. If. it really was, associated would not get punished for not making their nps numbers and such. It was made difficult to make these goals because only certain people got scheduled, and then only certain people got zoned where it was possible to get customers and sales. I spent nearly a whole 8 hour shift at the door once! The company is learning and I would go back if I ever needed to, but lots of things need to be fixed.

Working at Fabletics has been an exciting and inspiring experience. A typical day involves helping customers find activewear that suits their style and needs while promoting the brand's mission of confidence and empowerment. I’ve learned a lot about customer service, retail operations, and the importance of teamwork in achieving store goals.

Management is approachable, supportive, and focused on employee growth. The workplace culture is inclusive, upbeat, and focused on collaboration. Everyone is passionate about the products and genuinely wants to help each other succeed.


A typical day involved helping customers and selling VIPs. I learned sales skills and multitasking. Management was unprofessional and often disrespectful, which ruined the team vibe. The culture started off strong but became toxic. The hardest part was staying motivated under poor leadership. The most enjoyable part was working with my coworkers and returning customers who appreciated good service.

Top Job Titles	Average Salary
Retail sales leader 1 salary reported	$17.50 per hour
Sales lead 4 salaries reported	$17.88 per hour
Assistant store manager 5 salaries reported	$24.70 per hour
Retail sales associate 7 salaries reported	$15.40 per hour
Retail assistant store manager 7 salaries reported	$24.86 per hour

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