field service technician

service technician

Factory-Cleaning-Equipment

My communications with this company started with a phone call from them.  I never applied or emailed them.  They reached out to me.  I turned down the first position offered and was then offered to interview for a more suitable position a couple weeks later.  The subject of the email regarding the second position contained the phrase "room for growth".  Yet during the interview I was informed that there would be no opportunity for advancement for a very long time.  I really only took the job because the company I was working for at the time was planning a move to Addison.  Being unable to make that kind of commute, I soon found myself accepting the position offered (parts manager).  As I excelled at the position I began to receive more and more job responsibilities.  One of which was to ship all orders that come out of the North Carolina branch as well as the orders I was already shipping for our branch in Illinois.  The most frustrating part of the added responsibility was the lack of overtime needed to complete my job properly.  Instead I was forced to participate in what they call 'summer hours' causing me to have to leave work each Friday at 2pm instead of the normal quitting time of 5pm.  Quickly upon starting work at this company I was subjected to some of the foulest odors I've ever experienced in my life.  The place pretty much always reeks like sewage and the odors are even sometimes worse.  Their machines are filthy most of the time.  I was required to take inside sales types of phone calls in an extremely noisy environment and could barely ever hear the person I was speaking with.  Overall this company was a terrible place to work and after about 5 months I gladly quit as I finally had enough.  Accepting a position with this company was a huge mistake that I urge others not to make.  Very poor management, unacceptable work environment, and extremely unorganized in their processes and procedures.  This company does NOT have their ducks in a row.

It was fun working at FCE. But the company is cheap - they pay too low to their employees. We had a new finance director and was so bossy. She fired quite a few people when she started, not polite to the people who have been there for years. I don't have grudges but when they laid me off, they didn't give me at least a 2-week notice (just like how we are supposed to give to our employers) or even just a heads up. This finance director spoke with me on a Friday, telling me that it is my last day at work.

Drive into the office every morning. Work on the phone, do proposals or go into the filed to visit customers & potential customers. I learned a lot about the product line. Too much micro management. The work culture was very nice. Great people work there. The hardest part of the job was sharing a territory with a senior sales rep that cherry picked all the good accounts. The most enjoyable part of the job was demonstrating the equipment in the filed.

What is the best part of working at the company?
Good people work with had a good experience working with 

What is the most stressful part about working at the company?
I think they to train people a little bit more

What is the work environment and culture like at the company?
Good work environment I like it

What is a typical day like for you at the company?
Clock in check your tablet were you going or look for part

The Removal of the Jon Don management has been a refreshing experience. Back to a Small Family environment. Smiles are back. The New is Old ways of doing business.

I enjoyed working at this company they paid me well worked with me for time off and vacation days taught me many skills that I could use later in life and to further my career including  proper people skills to work with customers and clients. I give this company a high review.

Was the first one hired in this company from the beginning time they opened. Never had a opportunity to advance.  Seen others come into management never being asked to advance

It's a small company that is trying to grow. But, it is chaotic because there are lots of ideas which are being implemented very poorly. There are a lot of really wonderful employees.

This company has been a pleasure to work for, they are supportive and have a great company culture.  I would recommend anyone to give this company a try if you are looking for a job.

I am a Very hard worker. I liked what I did, just not who I worked for.

Top Job Titles	Average Salary
Field service technician 1 salary reported	$28.60 per hour
Service technician 1 salary reported	$22.50 per hour

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