merchandiser

field supervisor

driver

truck driver

merchandise manager

Falcon Farms, Inc

Anyone applying needs to understand that they simply merchandise flowers.   Demanding workloads, unrealistic expectations, and a disorganized analysts/logistics department made for twice the work load for management.  Expectations to keep the same amount of employees while adding new accounts and increasing work loads has been, and will continue to be their downfall.  Task / goal oriented rather than focused on proper and adequate staffing and training.  Holidays are mandatory as they provide flowers 7 days a week and when the customer accounts are open.  Mostly part time split shifts for one person if merchandising and often in metro areas where people have to commute.  This was a nightmare for hiring, staffing and especially training.  Untrained workers quit within hours of their first day when met with the workload and poor pay.     Falcon Farms values profits over people, especially those at the end of the sales chain, selling their product.      Working for a field supervisor is 7 days a week.  Pay for a merchandiser is poor for the work load.   Only holidays off are when stores serviced are closed or if you are a salary district manager.  HR is understaffed as well and a joke.  They are not there to help employees, only those high up in the company.  Don’t let the flowers draw you in. They are the only positive thing about this company.   

Being an on-the-floor merchandiser isn't bad work. 90% of the time it's stress-free, you're left to your own devices. Super chill and easy. It's fun connecting with customers and learning your store.
...Until you realize upper management has no clue what they're doing. Ever. They'll give you a schedule and be upset when you work it, because if you're gone for the hour lunch you're entitled to, that means no one is restocking. They will work you like a dog on holidays, change plans literally last minute, and frustrate you in general. They make absolutely baffling scheduling choices sometimes. The whole upper management feels incredibly disorganized and it makes the job feel miserable, because not only do you need to deal with your management, you need to deal with management of the store you work. 
The job can be really slow in the summer, which makes it stagnant. November to May are the busy months. Mother's Day is a nightmare every single year.
The benefits aren't great. There aren't even really any unless you're a Supervisor+.
Speaking of field supervisors, as one, you are 100% expected to work off the clock. They really don't pay enough for that, saddling so many stores on you.
It's fun at first, but after a holiday cycle makes you realize how disorganized it is behind the scenes, it starts to make sense why temps leave so quickly.

What is the best part of working at the company?
The pay was not enough and I worked roughly maybe 5 hours a day, only about 20 or so hours a week. For a side job it’s good but to pay the bills and get by I wouldn’t recommend, if you like working in customer service and sells this job is for you. You have to be willing to work in a fast pace environment, it’s not-stop all the time especially during the Holidays. And you are working alone a lot with help only during the holidays which can be a good and a bad thing depending on how busy your area can be and how many locations you will be traveling to. It can be very slow or very hectic and stressful, I do not recommend if you cannot work under stress and pressure. Overall the job is decent but it did not pay the bills, I barely got by seeing as I only worked 20-30 hours a week and got payed twice a month. 

What is the most stressful part about working at the company?
The customers and working alone most of the time, the training was very lacking. 

What is a typical day like for you at the company?
My co-workers and managers were nice but you don’t work with them often. In my experience management was helpful when you needed them but most of the time you handled everything on your own which can be nice if you like working alone but stressful when things get busy and it’s just you doing everything alone.

I've worked at Falcon Farms for 24 years, and it has truly been a privilege and a source of pride. As I often tell my colleagues, "Every day I wake up happy to go to the office!" My family and I feel that Falcon is a fundamental part of our lives, and I feel proud to be part of the great success that Falcon is today.

My work is project-based, which gives me a lot of flexibility. Over the years, I've learned so much by stepping into areas beyond my original role. While my main responsibility is as a graphic designer, I also developed a custom sales tool software that ended up becoming a core communication platform for several departments.

Falcon has a relaxed and collaborative work environment where you can learn from any department and your voice is always welcomed. The biggest challenge in my role is navigating the many opinions from those not trained in design—since art is subjective, tastes can vary greatly. But the most rewarding part is seeing the projects you’ve helped shape succeed and make a real impact.


The job itself was very enjoyable, and I learned a lot, however the working environment was not so wonderful. Keep in mind you will mainly be stationed in grocery stores like Costco. People will assume you are a Costco employee and may grow extremely frustrated when you cannot direct them to other items around the store. While some coworkers were friendly, others were rude, questioned my ability to do my job, or made offensive jokes in the break room. Also, they are very short staffed. When my manager experienced a family health crisis, my work schedule was rearranged, and I completely understood. But when one of my family members suddenly had heart troubles, I was scheduled for a day I specifically said I could not come in. I repeat, AFTER explaining the seriousness of the situation and taking time off, I was instead scheduled for extra time. I gave my notice after this, and my manager never responded. Weeks later the company sent me an email because they still thought I was employed there. Extremely unprofessional.

A typical day involved reviewing purchase requests, analyzing supplier data and collaborating with internal teams to understand their needs. I gained a strong understanding of procurement processes. Managers were always willing to listen, offer guidance, and recognize hard work. The culture was very family, even during busy periods, there was a feeling of teamwork and mutual respect. The most challenging part of my job was balancing urgent purchase needs with long-term cost efficiency. It was rewarding to see that my work actually helped the company save money. On top of that, having a manager who was approachable, supportive, and genuinely cared about my development made the experience even better. It created a positive atmosphere where I felt comfortable learning and growing!!! 

What is the best part of working at the company?
Working on your own. You received a route to fill flowers for Sprouts or Walmart.

What is the most stressful part about working at the company?
Not receiving pay on time from the company because they used a temp agency in FL. Incorrect time card edits even though there is a tracking appon your phone. Poor training and communication.  Using your own phone without an allowance.  Unhelpful supervisors that you only know through text. 

What is the work environment and culture like at the company?
Micromanage by cell phone. Again, pay issues from temp agency. High turnover due to poor pay and company not paying employees.  

What is a typical day like for you at the company?
You use your phone to clock in and fill the flowers on display for your route. It can be labor intensive but the employees are nice at the locations. You take pictures on your phone when completed.

Constantly had issues with employees at Costcos I serviced. They would not allow me space to work which ended up being why I quit. They expected me to leave as soon as the store opened although I was typically scheduled until 2 or 3 pm. Management from falcon and Costco were no help. Falcon kept adding to my workload, requiring me to break down sometimes hundreds of boxes, expecting me to do inventory and shrink daily, and constantly requiring more and more input on their app. There was no yearly raise. Overall I enjoyed the job (working with, arranging, selling flowers) but there was no point in going to work for 3 or four hours a day, and having employees repeatedly get upset at me for trying to do my job was too much. Servicing sprouts was overall enjoyable, though. 

On daily basis, dealing with a cooperative office with headquarters based on Colombia and Miami, where they use intern and inexperienced workers leading in spirit and job culture faraway from American culture and rules; they only now how to dropp others in front of the bus.
They create a small group of people that act like a congregation unable to hear and diversify ideas.
They have no logistics planning that  forced people to interrupt day offs, vacations, they call all staff to work last minute.
I also left by not having salary raises although I see it one way to get it is when people have a HR complaint case filled.
High rotation of employees at all levels.
Lack of good management spreading all the way from the topest levels.
Regardless they pretend to do so, for  owner and CEO, the employees development and wellness is the less priority.

Anyone can be a manager as long as you are you let yourself be a doormat. Most of the employees for this company do not even speak proper english and it is very difficult to understand them at times. Management is so unprofessional and drama seeking individual. Schedules are giving the weekend before resulting in no time to plan for appointments, but when you request an off day you have to let them know 2 weeks in advance or you will be denied unless you are one of the favorite employees. Worked there for 2 years and the environment turned very toxic in the last year when management was changed. They would talk down on employees physical appearance. Most employees usually do not last more than a few months. They are always hiring. The only good thing about this job is seeing beautiful flowers and the duties are not hard at all. 

Top Job Titles	Average Salary
Merchandiser 106 salaries reported	$13.76 per hour
Field supervisor 34 salaries reported	$18.54 per hour
Driver 1 salary reported	$16.00 per hour
Truck driver 1 salary reported	$30.00 per hour
Merchandise manager 12 salaries reported	$19.75 per hour

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