Fancy Hands

I tried to lean in and make this job better than it actually was. The truth is, Fancy Hands suffers from a lack of communication and decency and that largely stems from how the mentors treat assistants. There are a few mentors who are respectful, but the large majority of them are do not offer guidance and are very harsh with their words when communicating to you.  I complete between 50 to 100 tasks in a 2 week period. I would consider myself to be a top performer and very productive. There is no recognition or sentiment that expresses how good of a job one does though. 

The clients can range from appreciative of your work to very rude, even when you are putting an honest effort in every single time. Compensation is less than minimum wage (which says something after a client slipped up and asked why a task went from costing $13 to now $27). Of this amount you get $3 bucks. $3 bucks for 20 minutes of work. Annoying comments from mentors would be "you did not use the full 20 minutes allotted for the task" when I used 13-15 minutes and got the answers I needed for the client. Overall, the platform could flourish if they allowed folks room to grow and succeed. It is instead and cauldron of negative energy all around. 

Lastly, they don't even give you the decency of telling you why you are being laid off. They just disable your account and goodbye. I worked for over 2 hours and completed 7-8 tasks, and my account was disabled without notice. Good luck if you choose to work here.

This is a sufficient supplemental, piece-work position for those who are in between jobs or are seeking extra pocket money. The pay can be EXTREMELY low for many of the task requests. FH claims to pay for 20 minutes of work but many tasks take more time to complete sufficiently.

There are tasks that are quick to complete, however, they are grabbed immediately by other assistants. Hence the competitive environment. If the truth were to be told, most assistants wait in front of their computer screen for hours hoping to grab a $3 task. 

I am sure there must be a way to reconfigure the platform so that tasks that require just a few calls can be paid less than those tasks that require research, communication, etc. Management appears to be unwilling to consider changing the payment structure, as most reviews online have addressed this for years.

It's unfortunate that their payment structure isn't more equitable. It is obvious the attrition rate is substantial and they lose the best assistants quickly. Management 101: Fast turn over costs a company a lot of money and wasted resources.

The upside aspects of FH is the ease with which you can apply, the flexible schedule (open 24 hours) and they offer a wide variety of tasks. If you need to scrape money together and are willing to work for less than minimum wage, this position could be helpful.

Some of their tasks can drag on for days especially if you need to make calls or wait on a mentor or client response. That's a lot of time invested for 3-5 dollars.

I didn't often get clear answers when asking something. I received attitude from some of those who were supposed to be teaching me how to do the job. Get ready to be spoken to in a very unprofessional way by the staff of Fancyhands if you work with this place. I wish I could add a screenshot. 

I had one task I made 5 phone calls on. The task reward was only 3 dollars... I wake up on day three of this task to find it's not my task anymore. No explanation after sending all the information I gathered and marking it closed.. just gone. 

When you first start you can only have like 4-5 tasks open and some of the mentors that approve the task answers will delay sending your response to a client over a comma (not an exaggeration) and at times it's obvious they didn't read or understand the task and just picked apart or made assumptions over the answer. So you could end up working on 20 dollars worth of tasks for 2-3 days. Also, on the other end, if I was in a rush to get my broken garage door or refrigerator fixed and found out the response to my questions on how to do that, were delayed over someone's ego, and power trip because they could stand between me and that information over simple punctuation... I'd be livid. 

I've been an assistant at Fancy Hands for nearly four years, and although I don't think it would be a good full-time job, having it as a side hustle has helped me afford extras like vacations and Christmas money.   I usually do between 5 - 7 tasks a day which amounts to between 15 and 20 dollars.  Each pay period is two weeks, so it works out to about $400 a month.   People complain that the pay is very low, but tasks are actually broken down into $3.00 per 20 minutes.   If a task takes longer than 20 minutes, you just need to let management and the client know that, and then stop working until the price is adjusted.    Contrary to what another reviewer said,  mentors are not paid for rejecting work.   Mentors are paid to check the work of assistants (and each other) and make sure the responses meet the standards.

THIS IS A SWEAT SHOP. By being a contractor company, it can get away with offering $3 for an initial research task and stringing you along for 5 full days of work and still "unclaiming" the task from you at the end and not paying you at all. 

1.) The amount of time and effort required for $3 is ludicrous and WELL BELOW the minimum wage. 
2.) The amount AND inconsistency of the oversight is suffocating. EVERY message you send to your client is assigned to a "more experienced" assistant to review before it is sent to the client and they each have their own rules, criticism, and ability to block your email.
3.) The "more experienced assistants" are monetarily rewarded for "mentoring" (aka blocking communications) making it impossible to get an email to my client approved. 

I have been very disappointed with this company and never got paid for any of my 3 tasks!!!

It’s honestly ok working there. Yes the pay isn’t great so don’t expect a livable income. Really you just need to remember you’re there to do your job to the best of your ability and also remember the rudeness of especially one particular manager and just 1 or 2 mentors is a reflection of them not you. This manger in particular is a bully and will constantly try to find fault with all you do, the other managers are really great for the most part. Just follow the rules, do what’s required and then take a step back and breathe out the negative energy. If it gets overwhelming, take a step back for a bit if  you can afford to.

The clients are great for the most part, one bad apple doesn’t spoil the whole tree for me. I actually enjoy most of the requests submitted by the clients. Would I recommend? Meh, maybe as a third to last resort.

I learned a lot at fancyhands.com about how to be a virtual assistant. The work however was tedious and you always get paid per job, not by how long it takes to get it done. Some jobs take 10 minutes and you get 6 dollars, some will take hours and you get 6 dollars. It is a great way to make some gas money and has the potential to be a great job however, the administrators have a tendency to take days to approve the completion of a job and since you aren't able to have more than 3 jobs open at a time and each job only pays 3 - 6 dollars, well it isn't difficult to figure out the math to tell it is difficult to make money under that system.

I would recommend for money on the side. It is not enough to live off of however, they never said it was. You study businesses and what they would like for you to do in the call. You take a quiz on what you learned and if you pass you are allowed to take calls. You get paid $3.00 for every quiz you take.  It is $0.17 per minute you are on the phone plus  a bonus of whatever that specific business has said. I love it and will continue doing it even after i get a full time job. I honestly kind of find it fun but maybe that's the nerd in me. The manager is amazing!! Absolutely amazing. I had one problem (It was my fault) I texted her and she called not 5 minutes later and fixed it for me. It is amazing. I high recommend for money on the side!

The take to complete are easy, the communication between you and the client is impossible. Every email between you and the client has to be approved, it can take hours or days for that to happen, and then you get snarky emails that your tasks is going to be reassigned for not working on it 

Management is AWFUL. They can't answer a simple question, just tell you to go to the field guide which doesn't answer any questions. All the correspondence is argumentative. One manager in particular is such an jerk it's making what should be an extra easy gig, stressful and not worth it. 

We certainly don't need an attitude while doing work for you, especially when the managers can't bother to follow along with what is happening.

My typical work day would consist of waking up and logging in on my computer, checking my email to see if a manager had emailed me, if not I would log onto my administrative dashboard. From there, I would browse the tasks that were available at the time and claim at least three of them (they go by quickly). I would then work on those tasks that normally took about 20 minutes to complete. After that, I would keep claiming the available tasks and work until they were all completed.

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