software engineer

senior software engineer

senior associate

lead associate

devops engineer

Fannie Mae

Regardless of whether you believe what is said in the media. Fannie Mae serves the purpose it was created to perform in 1968: provide liquidity to the U.S. housing market through the guarantee of payments to investors of the securities it issues. It is a mission driven organization that is currently in the process of transforming itself.

If you are looking for an organization where you can do enough work to get by and collect a paycheck, this isn't the place for you. The work is challenging because it deals with leading changes to an industry that's trying to recover from collapse while its regulators and the government have designs to marginalize the industry's dependence on it. You are held accountable for your work, given the training and tools to improve your skills and put in situations where your success is on a sliding scale. It's up to you to figure out where you fit in and where you add value.

It's not a perfect organization but it offers enough in benefits and compensation to continue attracting talent to replace those who have been able to improve themselves enough to be promoted out of the company or survived long enough to retire to another career. The current leadership is trustworthy, challenging and focused on making a difference.

The opportunities are there but don't expect that they will be handed to you as no one is entitled and employment is at-will.

	Loading new data into the Web-Force system.
	Developed Informatica mappings and also tuned them for better performance.
	Implemented Aggregate, Filter, Join, Expression, Lookup and Update Strategy,  Normalizer,Sequence generator transformations
	Used the latest features in Informatica power centre 9.1 like workflow manager, monitor, repository server etc
	Used the Workflow manager to create workflows and tasks, and also created worklets.
	Used the Workflow monitor to monitor the job submission and progress.
	Developed reusable Mapplets and Transformations to use them in different mappings.
	Assign Machine Nodes for all the field users so that they can communicate to the host with their devices and pick up their new databases.
	Develop shell scripts, which include AWK to execute the SQL file to generate various reports based on the client requirements.
	Responsible for querying data from different database tables as per the requirement.
	Used to create folders and giving privileges to the new users.
	Generate complex reports using SQL Reports.
	Involved in extensive data validation using PL/SQL queries and back end testing.
	Load Sales and Ratings related data periodically and send the new data to the field force.
	Track and Fix any kind of errors that occur when the users communicate to the database, and also the various issues that originate on the representatives devises and provide a error free data maintenance to the client both on the backend and front-end.
	Merged Prescribers using Scrub Process.
	Also participated in the Roll Out (visit client site for support when our databases are initially installed on the representatives devises) and received appreciation for successfully completing it.
Environment: Informatica PowerCenter 9.1 (Source Analyzer, Data warehousing designer, Mapping Designer, Mapplet, Transformations, Workflow Manager, Workflow Monitor), Unix Shell Scripting, MS Access 2000, Oracle 11g/12i, PL/SQL, Windows NT , SQL Loader, SQL Reports.

Job tasks were assigned by service delivery coordinators who also had the ability to perform the exact work assignment, but instead used their seniority to oversee, railroad and stressfully drive the technicians in the completion of the task they had been assigned. Most of the techs were always being overloaded with task assignments, never being monitored as to which assignment needed extra time to complete due to the nature of the task vs the end user being serviced. The equipment was always on hand however there was alway a demand to show favor to the end clients whom the CDC's would want to impress with quick customer service turnarounds that only benefited them credit wise.
The SDC's would stand over you like guard dogs, to ensure you were reacting to their request your had been assigned and create an atmosphere of disgruntledness between us and them because this action was very degrading to endure on a daily basis. A few techs were granted much leniency in being assigned tasks because we found out that they were family members of the Senior staff that always executed the overbearing actions of 'guard dogging' in getting you to hastily complete whatever they had assigned you to do.
I felt these daily overall actions were very unprofessional and never should have been allowed in the overall work environment. However management allowed this because it took the pressure off of them who use to be the ones that performed these actions on us prior to putting in place the SDC's who assumed the same actions against the techs.
I learned to ignore these actions however the overall atmosphere was always very stressful because of this. Our End Client CEO always expressed concern for our well being and supported all actions to improve the work environments until the day the contract ended.

Fannie Mae has a very diverse workforce with very hard working employees. A  typical workday for me is managing several calendars, attending meeting; processing expense reports, onboarding new hires, arrange travel, etc.  

I have learned that to be successful, you have to be willing to do the work.   It is my job to make my officer look good.  As an Executive Assistant, you are actually in charge of the office.   You are put in positions that most employee's are not placed in due to the fact that you are the eye and ear on the floor; you can get your officer to be aware of certain concerns that they would no otherwise be aware of due to the nature of their very busy schedule.   I also learned that confidentiality is key to my position and that even though.  When the team is happy they are more productive and function better under stress.

At Fannie Mae we are a team, even though the work is sometimes complicated,  we work together to get things done.  The company has gone through many changes and is continuing to do so ensuring that each department go through WOW (way of working training).  They are also adapting to going paperless which is huge in today's working environment. 

The hardest part of my job in the last two years was the commute.  I find it to be very unproductive.   

The most enjoyable part of my job was being able to provide high level support to top management and their teams ensuring that they are taken care of professionally daily during monthly, quarterly and year end close.  I like when my team is happy.   Also, I enjoyed the fact that I get to give back to the community during seven days of service each year.  Fannie Mae is huge on volunteering

My typical day of work as a Foreclosure Prevention Specialist II consisted of multiple tasks. I conducted one on one consultations with homeowners to discuss their current hardship with their mortgage as well as explained multiple retention and liquidation options that may be available to them. I also went through homeowners complete financials to help them determine what program is most suitable for their current situation. I also collect several financial documents from each homeowner to submit them for the particular review they are interested in. I worked with over 1500 hundred different Fannie Mae Servicers during my time at Fannie Mae. The Servicers provided me with regular updates on the status of the homeowners review. During my time at Fannie Mae I learned how to successfully manage a pipeline of 80-120 homeowners on a consistent basis. I worked with a small, tight knit group of colleagues in our department and we assisted each other by taking incoming calls for each other when we were already on a call with a homeowner. Notate each others accounts if we speak to a specific homeowner. The hardest part of the job in certain situation is letting a homeowner know that they aren't eligible for any mortgage assistance options. This was rare but something that happened sometimes. The most enjoyable part of my job was knowing that I was making a difference in homeowners lives on a daily basis. It was also rewarding to receive thank you calls and emails from homeowners that I helped save their home.

•	Responsible for production support, bug fixing, enhancements and actively support month-end close activities
•	Designed and Developed Mortgage Loan Integration System MLIS for the Unamortized balances, and sole responsible for the release.
•	Worked on upgrade for 12.1.1 to 12.1.3, including Full life cycle testing and documentation
•	Prepared project-initialization documents, Mapping Information Guides and functional specifications.  Ensuring that the development team has a thorough understanding of the functional specifications and providing additional information to the Development Team as needed
•	Configured Sub Ledger Accounting and on boarded new application
•	Actively involved in Functional and Technical Design for new Loan Accounting Platform
•	Extensively worked on Performance tuning as FNM deals with bulk data
•	New program for Automated Event load which reduces the manual intervention and streamlines the event load
•	Designed and developed a new program to Create Account derivation Rules, Journal line types , and Journal Line Definitions and assignments ADR/JLT/JLD
•	Developed a new program to load the custom rules into oracle
•	Involved in design and development of a new OAF page for Custom rules.
•	Developed several XML publisher reports for business  for reconciliation of balances at various levels
•	Created a new program for loading the Journals using WEB ADI into oracle
•	Used modified and waterfall SDLC methodologies for the above projects
•	Actively involved into Day to Day Business support and production support. And communicate with several external team

Good Pay and I believe that’s why people stay for so long. Its not the quality of the work, but the pay. Some departments are flexible with Work from Home benefits, while other departments aren’t as flexible. 
Inclusive company but not including.  Upper management lacks communication to employees, they lack people skills and they will “throw you under the bus” whenever it benefits them. The company lacks respect for many of its employees, as well as, value. There is no teamwork and little collaboration amongst the teams resulting in many employees/managers looking out for themselves. The attrition is high, impacting little to no training or some jobs not continuously being done. No structured mentoring program. Limited growth opportunities. No vision/strategic plan, therefore the company hire folks into positions with limited or no job scope and soon after release them due to budget constraints. Frequent organization changes or restructuring ( 2 reorg’s in 1.5 years) Finally, this company is extremely cliquey. As an experience manager working at other Fortune 500 companies, I have chosen to leave and return to a company that promotes communication, structured, enjoyable and respectful work environments.

Pros: work remote, good salary, good benefits, flex fridays, easy to take sick days 
Cons: sometimes the culture seems laid back but it really isnt. There is so much unnecessary politics. Took me forever to get promoted then felt like i was treated way worse after getting promoted. The salary increase was not worth the stress increase, i left.  Teams would not share information making it impossible to do your job, but then you would get yelled at for not doing your job. A tone at the top mentality with some teams being arrogant and knowing they can get away with not doing their work and constantly delaying. People have an inability to accept blame. Claim layoffs on teams due to budget which was clear a lie - as they immediately rehired. Low morale as certain teams are held to unfair higher standards. I would lay awake anxious about meetings the next day because of the horrible personality types. I even started to engage in talking badly with other people about teams that refused to do their work - which made me feel guilty - but we were all frustrated from being blamed for not being good at our job despite people withholding the info we needed.  This job made me more stressed, anxious, lose sleep, depressed etc which is not worth the paycheck. I even started to get an attitude on calls because i was defeated. Had to be in weekly therapy for stress and anxiety.  I can visibly see in my face this job aged me.  

Monitor, resolve, and manage Autosys and IBM user and environment/ Netcool requests and alerts, including server issues, failures, and alerts. Using MyServices and Remedy to review, manage, execute Autosys incident and change requests, including JIL/jobs loads, deletes, and updates; creations, setting up Universal and Unique Autosys jobs Alerting, creations and updates of Calendars; addressing server issues/ physical hosts, virtual machines, server setup/ definitions and decommissions; issuing Sendevents from the command line (force-starts, on/off ice etc..); profile link creations and updates; and investigate and resolve job failures. Restarting the Autosys systems/ instances and services/ applications and scheduling servers when they drop. Used JAWS and Workload Control Center to run reports and view jobs logs. Utilized MyServices and the Remedy applications to review, manage, execute IBM incidents and change requests, including IDMS and ENDEVOR migrations; data file copy loads; system IPLing; starting and shutting down tasks; investigating failed jobs, restarting, cancelling; perform CA7 job schedule updates or changes; demanding and releasing jobs for execution, holding jobs, etc.

Responsibilities entail Quality Control review of  delivered loan and warrant QA reviewers defects.  Implement investigation applications and tools to support defects and dollar amounts to make whole.  Execute repurchase letters with attached supporting documentation.  Self organized.  Contact customer service follow up systems on pending lender/client deadlines.  Experience in  appeal and rebuttals.  Evaluate appeal documentation to make whole or rescind defects within proper authority levels.  Strategize solutions for resolution with lender/client and management.   Impasse team member.  Case preparations for Risk  and Sr. Management negotiations.  Special assignments at will.  Open communications with Business Partners.  Weekly conference calls and production reports with Management.   Data entry for Risk Management reports and  trends.  Web Ex and town hall meetings.

My management team was good and fair.

I have found through good customer service, the lender/client feels your purpose is to work in synergy.  Once established, a solution to resolution is the common goal and the satisfaction.  

My satisfaction, is when the lender/client enjoys working with me and we can have a laugh through the process of resolution.

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