route driver

route sales representative

service technician

field service technician

equipment service technician

Farmer Brothers

My experience with Farmer Brothers started out with high expectations of job satisfaction and opportunities to grow. This company had recently moved from Torrence CA to Northlake, TX and built a magnificent new facility opened in 2017, hiring hundreds of employees. The work culture was upbeat, positive, exuberant, there were team building events, employee recognition, catered lunches and many other exciting opportunities for fun and employee enjoyment. 2017 was a great year. 2018 began to show tension, stock prices started to slip, employee functions faded away and with it, employee morale. Cost cutting and pressure to perform created a hostile work environment. Wages were frozen. One by one major management uprooted and job titles combined to increase workloads. 2018 ended on a down note. 2019 so far has witnessed tremendously devalued stock, nervous management laying poor performance and failure on anyone but themselves. More and more good employees quitting or fired, this once 'great' company is slowly sliding into the trenches. Think twice before applying. Lesson learned.

Very slow paced, extremely relaxed and casual workplace.  If you are seeking an energetic, fun, open-minded, dynamic company, this is not the right place. There is absolutely zero passion or excitement among the majority of people that work at Farmers, especially management.  You must conform to the basic, vanilla style to fit in. Never challenge or you will be considered an outsider.  They consider themselves leaders and innovators but it's just not even close to true.  Many sitting at their desks surfing the internet, playing solitaire or just staring at the 2 emails received daily.  There are a handful of really great people that work at Farmers but reality is that they will not stay long term, just passing time.  Located in the middle of nowhere provides a huge challenge for commutes.

High Stress, Constantly set up to fail. My role and job duties changed to the point my title and pay no longer fit what I did but my title and pay never changed. Expectations of position were never communicated you never knew where you stood and you never felt appreciated. There is no assistance to grow or expand your skills, we were expected to acquire more skills but I had to take classes on my own time and pay for them myself after manager told me company would pay. I worked long hours to make a new software project work poured my heart and soul into it, I was working hard to secure a future with the company and when my new project slowed down I was laid off -- Thrown out like trash when they were done with me.

Typical day is dealing with angry customers due to late products or poor service, and slow to respond managers.
The company spends more time and energy on fancy buildings, frivolous travel all over the world, lunches and "fun stuff" for employees than holding employees accountable for their actual jobs, or for the customers who need the attention. Very little people have actual coffee knowledge. No sense of urgency from the majority of staff in headquarters. People who have worked for the company for 10 plus years - even 20 - are jumping ship left and right. Layoffs monthly for the last 12 months.

What is the best part of working at the company?
Working with a great team and great leaders.  

What is the most stressful part about working at the company?
Making sure that the customer receives the product that was ordered

What is the work environment and culture like at the company?
Excellent.  Everyone that I worked with or worked for really works efficiently.

What is a typical day like for you at the company?
Busy helping RSR's with orders, loading and or unloading trucks.  Running hot shots for RSR's so that customers have the products they needed.

Farmer brothers was a hard company to work for. they say they take care of there employees, but they could care less about there well been. If you make one mistake they will fire you, no matter hoe=w long you had been there. They also do not pay overtime to hourly employees. The do not throw any thing away, but make the employees sell old product to customers or they get fired. Mamagement think they are better than anyone else and lookdown at employees. will not ever talk about this company to any business. they are the most expensive product on the market

105 year old company going thru tough restructuring and corporate HQ relocation.  Company is changing direction and time will tell if they will be successful or not.  Over the past 2 years I have witnessed the decline of moral in the workforce due to uncertainty of job security.  History has shown within the company, if you do a good job you would be rewarded and opportunities would come.  With the changes, future prospects of current employees advancements have greatly declined.

After working 15 years at the world famous soda company (The Red soda company)  I’m in love with this company. Amazing benefits, great pay, paid time off, parental leave (6 weeks), paid holidays, 401k, yearly raises, all tools needed for Equipment technicians, very nice company vehicle, company credit card for travel expenses as a Revive equipment technician I have hardly any complaints highly highly suggest to anyone looking for a rewarding career 

poor management all they want is for you to stay from 6am to 5pm no overtime sell an push there product with very low commissions an base pay.  They will have you do a job of collection money check the accounts payable sign accounts an make sure inventory on your truck is on point plus upgrading customers cleaning equipment talking an upselling to new an current customers pull an load your own truck all in one day make things very difficult to do ANYTHING right with this company.

Good managers and employees are quitting.
With high turnover and new people they constantly run out of product, have unhappy customers, and are losing business.
Relationships built over years with customers are gone.  It is hurting the company because customers are not happy, don't have relationships with anyone left, and they are leaving.
If they don't stop losing good employees they won't grow.

Top Job Titles	Average Salary
Route driver 143 salaries reported	$20.01 per hour
Route sales representative 39 salaries reported	$22.73 per hour
Service technician 22 salaries reported	$27.48 per hour
Field service technician 5 salaries reported	$26.00 per hour
Equipment service technician 1 salary reported	$29.38 per hour

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