floral designer

operations assistant

customer care manager

warehouse operations

personal assistant

Farmgirl Flowers

Pleasure to work with Farmgirl Flowers as a contract Customer Service Agent. I loved the team I worked with, the upbeat positive nature of the job and helping our customers receive their lovely flowers on time and in great shape. The owner was often on-site and was a joy to work with - you can always tell that improves company culture so much when an owner takes real pride in their product and their team. There were plenty of opportunities to learn a ton in a short amount of time. I worked under a fabulous manager who gave me the best hours and helped me to be able to have great work-life balance. Highly recommend this company and would love to have the opportunity to work with them again sometime.

Upper management was good, but unfortunately I can’t say the same about the supervisors in Doral. In my personal opinion they will gossip, trample, and even make accusations about you to place themselves in position for the Floor Operations Manager role, and afterwards they will greet you every morning in a backstabbing and hypocritical manner. Also, since none of them have outside responsibilities like spouses or children and still live at home with parents, they’ll expect you to work over 12 hours in one day during their busy season, and if you’re unable to do this they’ll completely disconnect from you. The tension there was unbearable and I was completely relieved to no longer be there anymore. 

I was brought into a role where there was a leadership vacuum and I was provided with little support, so assumed the failings of my predecessor. The understanding at Farmgirl was that if you were not stressed, you weren't working hard enough, and if you weren't yelling, you weren't stressed.
Our operations were the same every day, and yet every day was a struggle to complete tasks on time and accurately, due to a lack of responsibility/accountability across production departments and poor motivation. As managers, we were required to be suspicious of our employees and their motivations; this lack of trust was detrimental. We fired people every week. 
I felt like I never had the chance to succeed there. 

As a female, I am surprised at the type of female management operations for this company. Working conditions were hostile, unhealthy and unsupported. For example, bathrooms rarely had sufficient toilet paper, hand soap and paper towels. Warehouse was open, so no heat or fan circulation. Had to dodge bird droppings. Not enough power to support a microwave and refrigerator at the same time. Raccoons and rats were always around. Roof leaked and floors flooded when it rained. Wet floors and slippery foliage caused safety hazards. Flowers would die within a day or two. Never had sufficient supplies to complete daily tasks. Wage gap still existed even with a female CEO. CEO said the company culture was not her job. Don't work for or buy from Farmgirl Flowers!

Farmgirl Flowers is an internet-based floral delivery service based in the Bay Area. The company has grown incredibly rapidly and so has the team. This definitely isn’t a typical florist gig - it’s much bigger and moved faster than a typical floral studio. But the team is incredible - lots of creative types and lots of hustle - and so is the job. It’s hard work - don’t get me wrong. Working in flowers sounds kind of romantic but it’s a lot of moving buckets and standing on your feet for a long time, but it’s nothing more strenuous than being a server in a busy restaurant or a bar tender in a busy bar. 10/10 would work there again.

I really enjoyed working with FGF, I really like servicing customers for Flowers. Most of the time calls would come in for delivery window questions (availabilty) and poor quailty received. FGF made it easy for reps to make appeasements and decisions that best fit the customer's need. So there wasn't a uncomfortable moment with the customer. 

I worked a seasonal position, that I wished would become permanent, but it did not. One person was picked out of the 6/8 seasonals. But this was a great asset to learn emails/chats, and this helped me with my next Customer Care role. Thanks FGF! 

Management likes to play favorites and are very petty. Want you to produce dozens of beautiful arrangements but do not provide adequate materials. Expect you to work past the end of your shift almost every day. You work with your hands but are yelled at for talking to coworkers. Discourage taking time off (I got the flu and took some sick days and they revoked a vacation I had requested in advance). Constant employee turnover so you are working with a different team every week. If you're excited about flowers, find somewhere else, you will not get creative freedom or be happy with the wilting bouquets you create here.

What is the best part of working at the company?
All of the exotic plants and flowers that I came in contact with .Also management often allowed it's employees to take home flowers and plants to their lived ones.

What is the most stressful part about working at the company?
Keeping track of the hours sometimes there would be issues

What is the work environment and culture like at the company?
Very friendly environment to work in and a wide variety of people .

What is a typical day like for you at the company?
Working in the warehouse loading unloading shipping and receiving

Working at farmgirls I realize I wasn’t notice until I started meeting and exceeding my quota for management. I got promoted and I voiced my option a lot for the workers. Because I notice they weren’t getting appreciated enough. The moral was always down . Didn’t seem like people want to be there. I wanted them to enjoy what they were doing and I helped a lot. I feel this place would be great if they were a little moreopen minded and understand that a lot of workers have potential to do great here. But you have to recognize them and give recognition when it’s deserved

I enjoyed most parts of my job as Floral Designer including: my coworkers, using my hands, and designing. I disliked the early hours, holiday madness, warehouse environment, and lack of employee involvement. I would have liked more frequent company meetings, keeping decisions about management and organization transparent. I liked what I did on a daily basis but saw no meaningful (for me) way to advance or gain the skills needed to start my career.

Top Job Titles	Average Salary
Floral designer 4 salaries reported	$111,125 per year
Operations assistant 2 salaries reported	$25.00 per hour
Customer care manager 2 salaries reported	$76,000 per year
Warehouse operations 2 salaries reported	$70,000 per year
Personal assistant 2 salaries reported	$50,000 per year

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