instructor

business development center representative

maintenance supervisor

federal assistant

security officer

Fayetteville Technical Community College

My philosophy on how to increase student success in your classroom includes getting to know students, keeping the focus that the classroom mechanics are not face to face, and responding to student immediately. I get to know your students in several different ways during the online class. I post my information about my tenure as a military musician and Army bandmaster. Then I require a posting of a detailed student introduction mandatory, and then personally respond to each student. After 20 years of teach I have learned to recognize key words or phrases that indicate a disability, hardship, or potential problem.  I ask question and I always take things slow by creating a comfortable, safe learning environment. By understanding and knowing the classroom mechanics of an online course, I can minimize student frustrations. Normally the frustration rise when they have difficulty navigating the course and the instructor cannot answer simple questions regarding the processes required to respond or submit an assignment. In the technology field instructions don’t always provide the desired results. This is frustrating because the student can attend a help lab or visit me during office hours. I am always just a text, click or phone call away. I’m always accessible and respond to student inquiries in a timely manner. During the class introductions I provide a well established and well-publicized timeframe for responding to student inquiries.

A typical day begins at 8:00am and can exceed the 5:00pm time-frame. Students are seen throughout the day and no student is ever turned away. We serve a diverse population of students and make it a practice to offer services and classes in the evening to accommodate schedules. 
I have learned the importance of being true to your calling and your passion. Students deserve the upmost care, respect, and time. Although the everyday work can become monotonous, caring about people should always be the greatest concern.
The workplace culture is reflective of the dictatorship leadership that is abundant in this school. Staff try to band together to provide support but work in an atmosphere of fear and retribution. One minute employees are shining stars and the next the are deemed incompetent and useless. 
The hardest part of the job is staying positive in such a negative environment. 
The most enjoyable part of the job is graduation day. Students that you have helped, supported, and encouraged get their day of success.

I detected and searched for safety hazards, performed successful buildings evacuations, operated computerized fire and security systems. Prepared written extensive reports on accidents, incidents, interviewed suspects, witnesses, and delivered oral reports. I conducted investigative inquires applied extensive first-aid, input data into database for subjects/suspects/ witness identification, trained employees, and performed surveillance.

I learned that working and helping people is often rewarding in itself.
Management is very knowledgable and supportive of employee growth and develpoment, and believed in training the employees.

Co-Workers were real professionals and knew the job and task well, enjoyable to work with, a team.

The hardest part of the job; sometimes just doing the job.

The most enjoyable part of the job, was having a job with benefits and working with some real professional individuals who were seasoned.

This work environment was set up for Republicans and Conservatives. The management is mostly ex-military. If your political leaning and values are different, avoid this place.  Your managers/coworkers will make life difficult for you.  

This is an authoritarian institution, short on understanding, high on expectations, substandard on training.  They rely on the lecture model instead of the workshop/group model to train instructors.   Instead of fixing problems or helping staff to fix problems,  emphasis is placed on fault finding.  It is a top heavy organization where executives routinely ignore protocols and decisions made by other managers.  Morale is low; smiles.are painted on.   

You can find some job satisfaction in doing your job to the best of your ability and helping students overcome their fears and weaknesses.  Unless you are Republican, you will find friends far and few, if any.

A typical day at work was opening up the office which the computers had to be turned on and the camera had to be put in place. As students came in we'd need certain information from them before we could make them a student I.D, Once we got what we needed we could make them an I.D. We'd also maintain a game room that we had for students to come and unwind between classes. I'd answer questions, run errands for the boss, go out and do billboards, and answer phones. I learned the policies for Fayetteville Tech and using the camera system. My co-workers were other students and my bosses were there to help us with whatever we could not answer or do. The only hard part of my job was when registration was going on. We'd end up helping hundreds of people so there would be lines going out the door. The job was OK and easy.

The people are very nice, it has a family type atmosphere, but the job itself was not fulfilling. I just entered vouchers all day and printed checks once a week and nothing else. You will alphabetize, add and balance 5 days' worth of vouchers because in this position you balance once a week and not daily. Which I didn't like. For a college of this size, they only pay by check and not ACH. Which is time consuming because you have to go through each check to make sure they have full addresses on them. This is a data entry position. I learned that not all Accounts Payable jobs are the same. If you are looking for something a little more challenging, then this position may not be for you.

I assist with set building, design, and acquiring costumes and props. I enjoy painting the backdrops. I learned how to distress paint. The drama department manager allows me to have a little freedom when it comes to painting. We collaborate on how the set should look and I give input. The hardest part of the job is completing the props such as bridges, steps, or other larger items that need to be built in a day or two. You have all this time off until the week before the play four times a year. Then it is time to get busy and build everything necessary for the play to be successful. It is very fun if you enjoy working with your hands and being creative. I do this part time and do not have to quit my full time job. It gives me extra money once a quarter and it does not demand much of my time other than the week or two before the play.

Job pay is great if you put up with all the busy work and micro management. The culinary program is broken, the management only care about retention and money for the program. The students are not learning from this and the school puts out low grade cooks that think they are chefs and managers. They are at best line cooks but the school thinks they are producing managers and they are not. Most of the students that graduate this program will fail trying to start a business because they know nothing about the industry. The majority of students never even work in the industry because they have no idea how hard the work is. This program puts out a very weak graduate that at best should be hired as a dish washer or prep cook.The program is horrible, the student pool is horrible and nothing will change do to the dean of the department.

FTCC had always been like a family atmosphere. However, by the time I retired, the school had gotten so large and management had changed which meant I didn't feel the love any more.

A typical day at work included teaching four hours in the classroom, meetings with upper level management, preparing for classes, grading papers, talking to faculty and staff, solving problems and working on schedules.

The hardest part of the job for me was all the red tape that seemed extremely repetitive. I always thought it would have been more efficient if departments would share the information rather than having to answer the same questions on numerous forms.

The most enjoyable part of the job was working with the students. I learned as much from them as they learned from me.

A typical day consisted of processing financial aid documents.  Scanning them into the system and keying in the student information to be processed by the financial aid technicians.  I would also assist in processing financial aid documents and awarding students their financial aid. I learned how to use different systems including DATATEL which was used to check and enter in student information.  The workplace culture was good for the most part.  Until the really good managers started leaving.  The hardest part of the job was...well there weren't too many hard things.  It would get busy during registration.  I would say maybe it was difficult when students would get agitated.  I really enjoyed who I worked with.

Top Job Titles	Average Salary
Instructor 5 salaries reported	$70,960 per year
Business development center representative 1 salary reported	$61,013 per year
Maintenance supervisor 9 salaries reported	$65,810 per year
Federal assistant 4 salaries reported	$11.50 per hour
Security officer 5 salaries reported	$38,423 per year

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