store manager

customer service representative

client advisor

senior accounts payable clerk

director of training

Fendi

Fendi was an extremely disorganized workplace, lacking proper management structure and plagued by micromanagement. The HR department showed little concern for employees' issues, and I experienced deception regarding my compensation. The director displayed a complete disregard for ideas that could have improved operational efficiency. Unfortunately, I didn't gain any valuable knowledge during my time there.

However, the silver lining was the amazing colleagues who supported me throughout my tenure. Working alongside them was the highlight of my experience. On the downside, the company culture was incredibly stressful, with constant pressure to meet sales targets. The most challenging aspect of the job was dealing with unhelpful and immature management, who seemed to behave more like high school students than professionals. They rarely provided guidance or assistance.

Despite these challenges, I found satisfaction in serving loyal clients and upholding the brand's reputation. Unfortunately, Fendi lacked diversity and inclusion, which contradicts the values of its parent company, LVMH. If the managers were replaced and some team members were let go, the workplace could improve significantly. Until then, it feels like a highly restrictive and unwelcoming environment.

If I could have stayed at Fendi forever, I would have. A typical day for me, as a Visual Merchandising Intern, would be to get into the office and talk with the Visual Director about what needed to get done. Usually we would start with revamping or maintaining the 5th Ave boutique sales floors. About twice a week I would go to the Saks Fifth Ave and Bloomingdale's Fendi shop-in-shops to re-do the visuals. There was a lot of visual freedom at Fendi. I almost never had to recreate a wall using pictures, unless it was for a specific event. I loved having the opportunity to make my own shoe, handbag, or ready to wear wall, and styling 5th Ave window mannequins, using look books as inspiration. 
The hardest part of the job was the hours. I would get in at 9 every morning and often stay till 8 or 9 at night. However there were also days that i would leave at 4pm, or get in at 2pm for window installation and stay till 2am. 
Fendi takes care of their employees incredibly well, even as an intern I got such great treatment there. 
Almost everything I know now, I learned while I was at Fendi, thanks to the awesome Visual Director I got to work underneath. 

Typical day at work, would be re-racking clothing, shoe, purse, coats, and misc items and counting daily inventory. Helping high end clientele with purchasing store items and helping them make the right choice for there investment. Maintaining a clean and professional look for the store.
I Learned, a lot about the high end fashion industry, and fashion look for clientele with such needs. money does not buy happiness.
Management was mostly based out of the main New York store, except for our store manager that was Very a very nice, kind, understanding person.
Co-workers where all females from Brazil, who worked just as hard as i did, to maintain the high end reputation of the store and quality of our product. A fun and uplifting group of people. 
Hardest part of the job, dealing with rude and snobby clientele while maintaining a smile and positive attitude towards them. 
Enjoyable part of the job, would definitely be having to work with a great group of girls and working at the fashion shows. they gave away a lot of extra perks as well, such as gift bags with items from promotions or past season clothing.

Enjoyed building a strong team to reach a common goal in selling beautiful high luxury Italian product and buidling clientele. I have learned that without consistency you could end up losing sales and clients. So with that being said it was our challenge at the Fendi Outlet to continue to grow our business with the inconsistency of the right product at the right times. We had to sell what we had.

A typical day at work for me would be to go in update all the numbers so that the team would know where the store is at and where they are at and where we need to be. Conduct daily meeting with numbers and product knowledge and make sure everyone is smiling and give 100% when customer servicing.

Being first hired as a shoe and watch specialist at 6% commissions and a modest base was great from Prada. Becoming number one in the first month in Timepiece's. The structure and titles were changed from 6% to 2% and implementing a rolling million target to achieve a 4% commission.  This lowered morale in the store with some people who left and others like me who stayed to see what  would come of this uneasy change. After having many achievements including 2 secret shops scoring both 100%.  Fendi couldn't see the indispensable strong management skills of mine. 
VERY SAD!!!

While at Fendi, I have gained so many skills as a manager and a leader. Handling day to day operations, creating growth strategies for associates, client management, and partnerships. Team builder with proven achievements in: Recruitment, Training and Development, Sales Planning, Client Relations and Community Outreach, Marketing and Special Events Logistics. Project Management focused on budgeting, time, vendor for all  events.  I enjoy working for Fendi! The most enjoyable part of my job is seeing all the hard work flourish with exceeding sales goals!

Fendi is one of the best company that i have ever worked for. They offer multiple trainings a year to get you more confident in selling and talking to clients. Everyone is very patient and as long as you are willing to learn they are willing to teach you. The management team is fantastic and they really care for the members that are on the team. To me, most importantly is to satisfy the clients needs.

I loved my time at Fendi, the internship program was well-constructed and supportive, and I learned a lot about the industry, retail design, and store planning.

The position requires one to be proactive and independent, which I loved, but it might be challenging for someone else.

Overall management lacks good leadership but great people.
A typical day at work is unpredictable. workplace culture is fun when it needs to. Hardest day at work is when you have more to do and the management are oblivious.

Terrible operation and training 
Systems and communication need to be streamlined  
Facilities and store operations are all managed by the individual store, not what one would expect from LVMH

Top Job Titles	Average Salary
Store manager 3 salaries reported	$113,333 per year
Customer service representative 1 salary reported	$21.00 per hour
Client advisor 1 salary reported	$23.50 per hour
Senior accounts payable clerk 1 salary reported	$100,000 per year
Director of training 1 salary reported	$155,000 per year

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