barista

shift leader

shop assistant

kitchen team member

assistant store manager

Feng Cha Teahouse

Management was super unprofessional. I felt like they didn’t even remember that I was hired and training felt really rushed. They said that the would send out the schedule but never did, I always had to ask and they would schedule me at their own convenience. Manager’s attitude made it feel like I was a waste of time and made me feel really stupid and just working there felt very draining very fast. Why bother hiring if you already have enough people? That’s already telling enough honestly. I was eventually told that they “didn’t have time to train me” but I wish they could’ve just been up front and at least TRIED to be more considerate of my time as well. Their style of training is either sink or swim and you can’t do it your own way. However, this job was a great stepping stone and now I’m at a job that I absolutely love :) 

The job is really hard at first but after a couple of weeks, you get the hang of it, and if you can't remember things all of the recipes are on the wall. Weekends are extremely busy and they are usually short-staffed because the front can only fit so many employees. The benefits are very minimal with an extremely low discount and the owners can occasionally be inconsiderate but the employees there are extremely friendly and fun to work with. You must always come in with your cap, apron, non-slips, and a black shirt or you'll be sent home. Three strikes for being late or calling out.

I worked at this location for 3 shifts, and never got put on the schedule ever again without any explanation. Not being greeted by any of the managers when I first walked in or left made me feel unwelcome. I have never worked in the food industry before, but I was expected to memorize the menu within 3 shifts (or even in a shorter timeframe than that). And lastly, I did not receive the money I earned from working here until I emailed the company asking for it months later.

On the bright side, I liked having the employee benefit of 1 free drink per shift, the clean workspace, and the process of making drinks. I was just unaware that I had to know how to take orders for drinks immediately.

Typical day: Slow on weekdays, slammed on weekends. Make drinks, take orders, clean during downtime.

Learned: Nothing—was fired after 4 days with no reason given.

Management: Poor communication, no feedback, no explanation for termination.

Culture: Mostly high schoolers in cliques, lots of drama. Not welcoming to newcomers.

Hardest part: Memorizing tons of recipes and being expected to be fast and perfect within days.

Best part: Free drinks and easy shifts on slow days.

I worked here as a barista, and I thoroughly enjoyed working here. I was able to make new friendships at this job. The only problem was the hourly pay. It’s a good job for a high school student, but not enough for an adult/college student paying for financial responsibilities, etc. The tasks were pretty easy, and the learning process of measurements for each drink was easy. Just make sure to ask for help if you’re unsure about something. Other than that, it’s a very easy job to do. 

I’ve worked there for awhile and have never enjoyed it. It’s a pretty easy job to work, it can take a little while to learn everything, don’t expect to make real friends tho, there’s clear favoritism. The owners say they are “not racist” but 100% are. I’ve noticed multiple racist/discriminating things and even my co workers have noticed the racism/discrimination. You’ll fit in if you speak Vietnamese, even then the work environment is still not great as most people hate it there. 

The workplace culture is good at the beginning but after training period is over it becomes very toxic. Expected to do the work of 3 people without the extra pay and with rare raises. Very hard to actually enjoy the job when the managers don't allow for any growth to take place.

When I used to work there, my and my coworkers' paychecks were always off by a lot even if we calculate our pay by the lowest pay possible. We never seemed to get any tips that customers gave, and management was always changing aside from the main owners. The job itself was very simple and easy, but there was always just 2 of us working the store with one in front and one in back so sometimes things got really hectic. 

the pay at this specific location is good, but they do not give you the tips that are collected. the training is not thorough at all and scheduling is super last minute and has no structure to it, so they expect you to work around them instead of vice versa. management doesn't care about you at all, they will cut hours very suddenly and don't care that workers have bills to pay.

applied, got an interview, passed the interview, worked one 9hr shift for training and learning to make drinks. everything went great. Worked only that one day and when asking the manager when the next shift would be, got told they're not sure and that they're busy, they'll notify. never heard back nor got paid what i worked. terrible business practice

Top Job Titles	Average Salary
Barista 14 salaries reported	$17.72 per hour
Shift leader 2 salaries reported	$21.75 per hour
Shop assistant 3 salaries reported	$20.00 per hour
Kitchen team member 1 salary reported	$11.50 per hour
Assistant store manager 1 salary reported	$22.50 per hour

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