puller

delivery driver

dismantler

shipping and receiving clerk

automotive technician

Fenix Parts, Inc.

I started working in this industry 2 years ago for a small business where I could go to the owner and talk about any problems I had and felt like I was valued as a person and employee. That changed when Fenix came I'm and bought out the place. They promised that nothing would change, that everything would get better, we would be getting benefits that we didn't have in the small business. What we got was instead the bare minimum that is legally required to be provided to a company of Fenix's size, all the while they changed literally everything about our location. They changed us from an actual salvage yard to a shipping hub. They didn't give anybody raises in the face of the rampant inflation going on, so our paychecks stretch less and less. Management is not transparent at all, and clearly don't care about their employees. Every one of my fellow employees that I've asked for their opinion on working here feel the same way. They came in and ruined a perfectly good company. They ruined a good culture with their corporate sterility and refusal to listen to their employees.

NO ONE is on the same page. 
The buyers review the work and if you did something wrong they will be the ones to redact money from your commission paycheck. 
Every single buyer is different the one you had the day before will be happy with what you did meanwhile the next day another one will be saying its all wrong. 
I stayed for a good 6 months I left with no knowledge of what I was doing. 

I highly recommend making friends immediately and making chats with people to ask questions the one training you is also answering 30+ other people all at once won’t always have time to get with you asap. 

All in all I think this job is good for people that have been raised around cars their entire life. This is a life time of knowledge that not everyone is going to have the mind for. 
It can be stressful not really understanding what you are doing and trying to learn about all the different kind of vehicles and trim levels. 
  
I have seen sooo many people come and go. Only a very small handful of people that have been there only 3-4 years. 
For sure large turn over rates. 

they go through a lot of people, the sales jobs are 100% commission based. If you are a great seller you will do great here. If you can figure out the system and you stay on their good side you could make a lot of money.  If you are middle of the road or slow taking off selling, you will be treated like you are of no value to them. They only want people who put out the most money. Even if you are new they want you to put up big numbers from the get go. Management is overly busy with their workload and have little to no time to train you unless you mess up, then you get attitude from them as they explain how to do things. They also will give you one answer one time you ask and a completely different answer the next time you ask. I started off in their good graces. Then as my numbers didn't match other newbies one month in or 2 months in.  I got heavy attitude from them and was watched like a hawk. The phones ring to everyone and it's a fight to answer the calls. I was told conflicting things anytime they talked to me. I had to leave because it was very draining. Not disgruntled just letting people know how it is.

What is the best part of working at the company?
Do not recommend working here they start you out in training as an hourly employee but eventually pay you commissions. The only way to make what you were making in training in your hourly is to work a ridiculous amount of cars it takes around 130 cars a day to make 15 per hour doesn’t sound like a lot but it is really stressful and feels like a lot of pressure. Management also forces their feminism down your throat horrible HR they make you do trainings that make it feel like a hostile work environment at least that’s how I felt it as a man. Horrible experience horrible place glad to be gone. Toxic feminist environment.

What is the most stressful part about working at the company?
Management, workload, and stressful environment.

What is the work environment and culture like at the company?
Incredibly toxic and hateful in my opinion only value women

What is a typical day like for you at the company?
Stressful, a lot of pressure. Come in every morning and have to sit on a computer having to meet hard to reach goals.

What is the best part of working at the company?
The software the company used was extremely helpful.

What is the most stressful part about working at the company?
Management, was extremely difficult to work with, and unfortunately didn’t help in difficult situations. The level if discrimination towards customers was unreasonable. 

What is the work environment and culture like at the company?
Hostile environment that constantly placed its employees in difficult  situations  with customers.


What is a typical day like for you at the company?
80 to 90 percent of the orders placed by clients were not completed by the time promised, and about a 60 percent return rate. Customers would constantly would get aggravated at the situation and start screaming at the front counter employee. Making sales calls were usually embarrassing because of the constant  unprofessional environment.

High evidence that this company is gearing up to sell out or merge with a larger outfit.  Workplace attitude as a whole is terrible! Negatively rules at this branch and throughout the Whole north division, including managers…. Corporate does not communicate any changes in policy, pay, commission, etc. to the employees, until after the policies have been put forward. In other words, you don’t know until you open your next paycheck! As of now, the company is set up to have successful sales people make more money and any new people or middle level sales people do not have a chance to grow.   Seems very likely this company is getting ready to merge or be sold. “They are trimming the fat!”
  They are making it very difficult for any new sales people or new employees to advanced grow or make any money, they are strictly a production-based company….stay away from!

You arrive in the morning around 7am and wait for a sheet with the area you are delivering to along with the addresses. You then search for the auto parts for each delivery. There are sections for each delivery area where the parts should be but they aren't all there so the search begins. Sometimes the part is in another building so you have to wait for it to be brought to you. You will delivery every car part except for windshields. The pay system can't even be explained to you. It consists of the part you deliver, the miles driven, etc but there is NO written formula. They say you will get a safety bonus depending on if there were any violations such as speed, wearing a seat belt, etc. They definitely have their favorite drivers who have been there a while. What ever you do DO NOT DRIVE WITH A CDL, YOU WILL GET VIOLATIONS !

A typical day is spent on the phone with un-happy customers that received parts that are damaged, missing parts, or late. Which previously you where compensated for with hourly pay that made the customer service side of helping customers make sense. Now with the current Management at the helm running his grand plan. The pay structure was changed at the benefit of the company. People are quitting left and right. Just don't fall for the pipe dream of a six figure pay. It won't happen. The people that they use as examples are ones that spend their whole life selling used junk parts. There is no culture, no mission, no values. The company stands behind nothing and the whole office space is depressing. I would avoid it at all cost. You can make more at Starbucks, Buc-ees, or Walmart etc...All in all you are just a number.

The junk yard is too small for the volume of cars that management wants to process. This leads to having to do a lot more moving of cars than necessary. Makes for a lot more manual labor than should be on the workers. Most of the employees are running around like crazy trying to find things because the yard is so cluttered. Lots of drama with how the cars come through the shop. Dismantling crew are complainers and don’t want to do the trucks or hard cars. What they won’t tell you in this position is that you will have to be on the ground a lot moving cinder blocks and rims and rims welded together for propping cars up on. Finding these around the yard and walking them to where you need them. This can really be a challenge because they are just all over the place. Never where you need them. 

This company is one of the worst I've ever worked for. They basically buy and take over existing auto parts salvage yards and dismantlers. They make changes that make no sense whatsoever and basically destroy a good working system and business while implementing their own outdated broken system. They alienate both the workers and the customers in the process. They have no need for your input. Their way is the best way is their moto. They do have lots of money to throw around but don't expect that to equal fair pay. Their expenditures are wasted on replacing infrastructure that is not in need of replacement. Very wasteful company that has no idea how to streamline an operation or how to treat their employees. You are a number with this company and nothing more.

Top Job Titles	Average Salary
Puller 131 salaries reported	$21.38 per hour
Delivery driver 150 salaries reported	$21.40 per hour
Dismantler 144 salaries reported	$21.47 per hour
Shipping and receiving clerk 125 salaries reported	$20.01 per hour
Automotive technician 7 salaries reported	$18.75 per hour

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