sales

entry level retail sales associate

water treatment specialist

bilingual call center representative

appointment generator

Fidelis Elite Systems

There are a ton of problems at this company. The first is  the appointments they set for you are mainly for people uninterested in getting a water refinement system. You can already tell since less than 30% of people even show up for their appointment, on top of that the appointment setters are very vague and non-descriptive when setting appointments with people so that the homeowners think you're only gonna do a couple quick 30 min water test and give them a gift card. If someone actually were to buy, it would take at least 1.5 hours once everything is said and done. This causes people who otherwise would've bought have to leave for other plans so they can't stay behind and do the paperwork and you don't make the sale. Being non-descriptive also causes you to go to appointments with people that had no idea this was about to buy something, so they get caught off guard and want to rightfully do some research on our company first before they commit to buying anything. Some people even think the sales reps are from the city and have no idea what company we're actually with. On top of that they don't make it clear to people that their their spouse needs to be present for the pitch, which causes only a man or wife be there for the pitch and then they don't want to buy since they always want to see what their spouse says first.

Find another company that gives you actual qualified leads.

I worked in a small development team with a great amount of knowledge between the 4 of us. I was given many opportunities to lead projects that had a direct impact on the company helping me gain so much valuable experience. Great work/life balance, rarely worked more than 9 hours in a day and they were very flexible on hours! Upper and lower management make it a point to have a strong relationship through communication with employees, making it very easy to be transparent regarding project deliverables, deadlines, and potential problems.

What is the best part of working at the company?
There is no nice things to say about this workplace. 

What is the most stressful part about working at the company?
Working with the general manager. She takes her psychological degree to a whole lever and makes you question yourself as a human being.
The owner of the company isn't a fair person. Another cooperate sell out. 

What is the work environment and culture like at the company?
The work environment is very stressful. No support from higher up. Very malicious and unsafe mentally. Not a place to work in.

What is a typical day like for you at the company?
Complete shocked that this company is till running.

What is the best part of working at the company?
company vehicle with gas card 

What is the most stressful part about working at the company?
sales force team can promise dozens of additional promises and extras which you are Not getting compensated for extensive $ additional work performed on all installations, high volume of appointment$ cancellation, extremely poor communication between departments,very poorly maintained warehouse constant shortages of supplies, not greta schedule 6-7 days a week on call $$with no overtime pay, all verbal complaints are immediately shot down “is what it is” mindset ,

They will constantly change your duties until you can't do anymore making it an extremely difficult place to know what is going on. Most days you are without a manager and they will call you even on days off. They often expect free labor and if you are not okay with that then you are a bad employee. The place is built so only family and friends are appreciated and even that is a stretch. Completely toxic. Only work here if you can survive making $15-$20. If you are on piece rate be prepared to have weeks with little to no work.

Every branch will have a favorite rep that will get the bulk of the quality leads. You will be lied to and told they’re all the same but that couldn’t be further from the truth. Imagine barely being able to pay your bills while watching someone else thrive. Not just because they’re awesome and you just can’t measure up but because that’s just the way it’s going to go month after month until things pick up. When it’s good it’s good but when it’s bad it’s really bad. 

It was good working there a few years ago, but now they don’t get the amount of appointments they once had due to the housing market. Appointments at fidelis revolves around new homeowners and people are just not buying homes at the pace they once were. You only get 1 day off a week. There’s no gas allowance with fidelis or any form of Milage reimbursement 

Where do I begin? This job is all about making a sale and getting the install done. Lack of regard for health and safety of the worker.  Deals and promises are made to the customer and falls on the installer to make sure it happens. There are weeks when you aren’t
Paid on time and management says it because of a “glitch”. Expect to work just about everyday sometimes beyond 7 days straight. No standards when it comes to company policy for rules and regulations.

Worked at the Corp office. Fast paced work environment. The Company rewards hard work through bonuses and commissions. I have made the most here than any other job. The company does hold you accountable so if you like vacationing or missing a lot of days and looking for a lax job, I wouldn't join. If you like money then you would enjoy the office.

I was a Service tech in the CA market. I was always given steady work, work bonuses, Christmas bonuses, and job security. During the pandemic, when other Companies were furloughing their staff, I still had my pay and benefits. The days are long and field work can be complex, but its definitely worth it.

Top Job Titles	Average Salary
Sales 49 salaries reported	$99,094 per year
Entry level retail sales associate 25 salaries reported	$100,875 per year
Water treatment specialist 8 salaries reported	$73,750 per year
Bilingual call center representative 6 salaries reported	$22.50 per hour
Appointment generator 1 salary reported	$22.50 per hour

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