mixologist

general manager

customer service associate / cashier

store manager

assistant manager

FiiZ Drinks

The first week was great, i made great friends with all of my co workers, and the owners were very nice and understanding. After a few weeks things started going down hill, i was demoted for something an employee (who didn’t like me) said i had done, and the owners never asked what happened, they just told me that I wasn’t fit for the position and that I needed more training, and the they reduced my hours SIGNIFICANTLY. I’m talking, being over worked 60 hours a week to 11 hours every two weeks, and I was never given the further “training that I apparently needed. They actually hired someone new to cover my hours. The owners of my specific location have no idea how to run a business and their employees are being made miserable because of it. After I quit and found a new job, the owner had gotten my work schedule from one of my ex co workers and CALLED ME WHILE HE KNEW I WAS WORKING to ask me to come back because over half of the staff had quit, and i was asked if i could work the next day because no one would work that day. i was promised significantly higher pay to come back and then was only given a few scents more than what i was paid when I quit. They were extremely rude to me when i came back, and they refused to give me my pay check. I will never work for this company again and I will never recommend anyone work here.

The typical day was pretty okay, just taking orders and making drinks. It was pretty easy and fun to make drinks even when it was busy. Unfortunately the management was very difficult to work with, plenty of nepotism. They were very rude and would frequently gossip about and threaten employees. When I complained about my store's assistant manager to the regional manager and owners they ignored me and the she was promoted soon after to store manager. The turnover rate was very high and everyone barely lasted a few months. It was very hard to get a promotion or even a little raise. You had to beg for it and threaten to quit to get just a 15 cent raise. They pay as little as possible. Aside from that the other employees were friendly and we had some good fun when the managers weren't breathing down our backs and screaming at us for sitting down for a little bit when we were slow. Don't get this job if you are disabled the management and owners were very abelist and toxic.

So i just started working here a few months ago and i have to say it is super fun. I actually enjoy coming into work. because of my age i get a break every four hours for 10 minutes. You get one free 24 oz drink each shift. My only complaint is you get 50% off one item and not your whole order, but people that work at the strip mall around us get 50% off their whole order. So our friends at dominos get a better discount and they don’t even work here. Also it’s hard to get shifts covered. I had to come in with a 102 fever one time cause i went home from school sick and no one would cover me. Time off is decent, you need 21 days notice. I wish i got a discount when i went there when I’m not working. Like 10-20% off would be nice. But the culture and people are awesome. I have great coworkers and friends. I do wish were paid better. It’s an easy job but it can get hot outside and really stressful. 

A typical day here is usually slow, a few customers here and there but with good times for rushes. It's a fairly good starting job or a side job, the scheduling flexibility is amazing, downside is asking others to cover 'your' shift. Pay rate is state minimums unless you advance in positions. 
Training wise, you're given a site to watch the videos on your own BEFORE the shift starts, to get a sense of the drink making process. Typically takes 2-3 shifts before one is comfortable to learn the headset. 
but what makes this job difficult is that "Full" menu is ONLY available on the Fiiz Website, and it's not included in the training material. Go figure.
Overall this is a good starting job for teens or a side gig, but really there isn't much growth company wise, but there's hardly management around to help with upset customers/doordash orders.  

The work is relatively easy, but I left because our AC broke at the WVC location and we had to continue working in 100+ degree heat. Employees were getting sick and nearly passing out. I have a disability that makes heat especially dangerous for me. I walked out after telling the manager, along with two other employees. One had a shift taken away in retaliation.  I was told not to come back until the AC was fixed. I found another job and quit, and when I blocked the manager's number, I was contacted from ANOTHER employee's number with a long message about what I had done wrong. A lot of passive aggression and lack of care for employees health and safety. Even when cleared to close, we weren't told it was an option and continued working because we had to. Employee health should not be compromised to make a little money. 

Fiiz was a super fun place to work at! The other employees are super friendly and fun to work with. The owners are the nicest people ever and care about all their employees. It is a super fast paced job, but as long as you work as a team and stay on top of things you will be okay. 
It was usually pretty easy to get time off or get my shift covered as long as it wasn’t a break or holiday. 
My only complaint about that job is the pay. I feel like when you’re working your hardest trying to keep up with customers and orders, standing outside in the burning heat or freezing cold taking orders, and putting a ton of energy into your job, you deserve to be making more that minimum wage. But it’s a good starter job and was super fun, no regrets about working there :)

I've been here since September, and the best thing about working here is the staff. My coworkers are all very nice people, and they always make working fun and enjoyable. Aside from that though, you get paid minimum wage, are often handling high-stress rushes (line wraps around the building), and are doing very repetitive work. Management is hardly ever in store and a bit unresponsive at times. There's very little room for advancement, shift leads only make 75 cents more than Drink Masters. Also, it's a bit difficult to get more hours. This job taught me a lot of workplace skills, but for most people it's not a long-term job and the turnover rate is high.

always slammed, never enough people working there. god help you if you want to make more than minimum wage. our owners made us work while they were doing construction on the building itself. like full on while there were people climbing around the rafters. the people who work there can be nice, but most can and will say some absolutely heinous and racist/bigoted things with no consequences. if you have absolutely no other place to work, sure, okay you can *technically* make working at fiiz work, but god i wouldn't recommend it. 

FiiZ is an alright starter job, it teaches you the basic fundamentals of customer service. But as a long term employee there it was more of a living nightmare. Management was extremely poor and hardly ever engaged. The store was mainly ran by the employees but only get paid $7.25 an hour, raises are EXTREMELY rare and almost never happen. There are no breaks at all, and 0 benefits, not even an employee discount. Flexible schedule as long as you put in availability. Would not recommend to anyone I know.

I wouldn’t really recommend this job. The management can be disorganized, communication is often unclear, and it’s easy to feel unsupported as an employee. On top of that, you don’t get breaks no matter what, which makes the job even harder. There are better opportunities out there that provide more guidance and respect for workers.

Top Job Titles	Average Salary
Mixologist 1 salary reported	$11.50 per hour
General manager 1 salary reported	$17.00 per hour
Customer service associate / cashier 1 salary reported	$10.13 per hour
Store manager 3 salaries reported	$18.50 per hour
Assistant manager 3 salaries reported	$20.29 per hour

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