registered nurse

patient care technician

security officer

pharmacy technician

Firelands Health

The workday here was fast-paced, which I enjoyed. I learned a skill which makes me marketable, and I enjoyed working one on one with the patients while delivering dialysis treatments.
Fireland's attempts to enforce a culture of caring for the patient, families, and fellow employees, but this depends on the management of the department. The hardest part of the job was dealing with the management.
The management seemed to allow the lower levels of staff to drive the department of out-patient Dialysis. This did not affect me, but I saw it affect others. The director was untruthful in more than one occasion costing some staff their raises. I do think management training may have helped the director, but it is difficult to change the core of a person with education alone. 
I loved Fireland's Medical Center and it was a great place to work until the management of the department was noted to be of lesser character than first presumed.  I am thankful for the opportunities to learn what I did there and for the most part, the nursing staff was very knowledgeable. 
However, there is always that one who is higher in the echelon and everyone is afraid of for fear of backlash. I watched this person tell someone they better watch it or she would make their life miserable. Management apparently supported this feared charge nurse as this nurse remained and the other nurse left. 
I would like to work for Fireland's again someday, but I would not work under the management in Dialysis ever again.
I worked in Dialysis from 2004 to 2008 at which time I moved to Florida and worked for Fresenius. In 2010 I came back to the area and was rehired in Dialysis from 2010 to 2014.

Lowest wages in the area, typically understaffed, willing to train anyone but those who are in school or attended other programs don’t get paid based on experience or years of doing said work.  Benefits are expensive and you don’t get to learn much because your scope of care here is very limited! It could be a good learning hospital if they hired properly trained PCTs who are willing to help/learn. Most of the nurses are willing to show them but the scope is so limited and pay so low, it’s not worth it. Would like to see them offer better pay to them as without PCTs, their nurses would drown and their the ones in patients rooms more than anyone. Average pay even in nursing homes is $14-16 per hour. Starting pay at firelands is under $13! Those techs should make a minimum of $16 if experienced! Would love to see this facility get better reviews and I’d come back but was offered better pay at different hospital based on experience and knowledge. Also, they have a point system for attendance which is ok, but to get docked points for punching in early to change is ridiculous or to get report. How can nurses and techs all punch in at 1858 and get report when call lights are going off? Not very smart to be honest. Also, many RNs don’t feel like they need to help answer call lights and if one tech is scheduled on the floor they get abused because the nurses know they have to do the work. It’s unfortunate and it could be a great place and not a good night shift differential either. Definitely not worth it or to work weekends 

Best place I ever worked, across my 26 years as a therapist! Having an excellent director of the program is where it starts. She has a generous open door policy and will help you where she can. This allows our supervisors to maintain good morale. The organization has strong, ethical principles. Productivity is realistic and regularly reachable. Pay is based on experience and background, and while it may not be the highest, compared to different work environments, it remains very competitive, with excellent benefits, all of which is reviewed, and adjusted on an ongoing basis. Co- workers are competent and knowledgeable, and a team spirit is the work environment. Employee turnover is low. The organization remains transparent in their present operations, and in their future directions. The hospital CEO has shown great leadership throughout the COVID crisis.

What is the best part of working at the company?
Some very good nurses! Great location

What is the most stressful part about working at the company?
Everything. Their staff to patient ratio is horrendous. They have one of the lowest pays in the entire state. I worked there for a few years and have never been so unhappy. It is a completely overwhelming day every single day without any change or process improvement despite the multiple voices that speak up. Your voice is not heard as a staff nurse. 

What is the work environment and culture like at the company?
Very inclusive if you are in management. They frown on hourly employees unfortunately. I was on both sides of the fence at this location and once I got into management, it was amazing how little information they showed or gave to staff. It was very sad and actually caused me to leave. The staff turnover is the worst. I have seen in my 16 year career at six different hospitals throughout the country.

What is a typical day like for you at the company?
Overwhelming, stressful, and frustrating

I’m only speaking on the locations in Fremont and Tiffin. Management is horrid, I mean this. It’s not about the client’s at all, it’s about revenue only. So many clients AND staff leave this place for good reason. Management only cares about themselves while everyone on the front lines are overworked, under appreciated and reprimanded like they aren’t even people. 

Many clients in the community have also stated how awful Firelands Behavioral Health is and they looked for their services elsewhere. When a company only has a marketing culture the clients and staff suffer. The location in Fostoria had to close permanently and they claim it’s because of boards not paying properly but this isn’t true, it’s because clients and staff don’t want to be there. The way management speaks to employees and about the clients is appalling. The management here have no compassion, respect, ethics, concern or integrity. 

My typical day at work consists of working at my work station making phone calls to insurance companies or completing authorizations online.  I also check all schedules for the CT/MRI and Stress patient's and make sure authorizations are in place for upcoming scans.  If a new admission is coming to dialysis they will notify me and I complete the authorization process for that as well.  I routinely will check all dialysis medications for patients and if authorization is coming up to expire I submit an authorization renewal request at that time.  My day consists of alot of mulit-taksing and tme management.

Firelands is a tremendous place to work. The environment is very pleasant as a employee. The pay is pretty decent overall and they do always have work opportunities available. Definitely one of the best places out there as far as having resources for disadvantaged people. It’s truly sad how the communities it serves don’t take advantage.

You can learn a lot and they do on the job training, but their pay is not great and most of their employees are undervalued. I worked in the lab and they do not care about you at all. You don’t get enough credit, they are always short staffed,and expect you to carry the extra load without fixing the issue.  They allow people to abuse FMLA. There’s constant call offs. Their point system is absurd. They do not respect how you feel and if you have issues, they just ignore them. Instead of raises, they take away hours and benefits, change your schedule, limit supplies, etc. (More money in the higher ups pockets) They do not feel as though the lab is deserving of raises. It is a very “clique” like environment and they don’t make you feel too welcomed. If you’re of color, they really don’t respect you. 

Most days especially night shift you will be ALONE. The nurses are very rude here and also very lazy. You have a home floor but most shifts they move you to different floors and give you no heads up about it until you walk in. There would be nights where I was alone (you would only have a second person with you if they are training and it’s only for about 3 days) and I would be helping one of the patients and a call light would be going off, the nurses at the station would just sit there while it goes off for 30+ minutes because they expect you to get it, even if you’re busy doing something else. It was absolutely ridiculous and the pay was not enough for how rudely you are treated. RUN!

I learned that no job is worth throwing my heart and soul into it only to turn around and be disrespected.  Frequently called in or worked overtime on busy days, expecting to be compensated, only to be told to stay home at the end of the week while someone else was called in for double pay.  Was told to cut staff to cut costs when the unit was still in disarray.  Favoritism was also a major issue.  I enjoyed the work I did.  The hardest part of the job was working short staffed and couldn't give my patients the attention they required.  The most enjoyable part of the job was the satisfaction of helping the patient during a difficult time.

Top Job Titles	Average Salary
Registered nurse 3 salaries reported	$36.22 per hour
Patient care technician 3 salaries reported	$17.03 per hour
Security officer 1 salary reported	$24.50 per hour
Pt 1 salary reported	$19.00 per hour
Pharmacy technician 1 salary reported	$20.49 per hour

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