personal banker

senior personal banker

teller

defined contribution associate

account executive

First American Bank

A lot of people love First American Bank, there are TONS of people whom have been with them for 15+ years. There's good health insurance, 401k, and an HSA plan. Extensive training (it's done off sight,  so expect to drive to different locations) with mileage reimbursement. 

Expect to get constant emails about hitting sales goals, and email blasts from upper management every hour on call nights. Not much foot traffic in banks these days, so prepare to act like a call center representative and do lots of cold calling if you don't work directly in Chicago. Bankers function as the Jack-of-all trades, you will be a: teller, loan officer, investment rep., customer service hotline rep., debit card issue rep, etc- you'll only get compensation for mortgages/home equity loans, which can take a year to even be able to take applications due to training. Lots of slow days, NO music is allowed in the bank. 

Hours are long, normal 10 hr daily shift because you open & close and call nights go til 7pm- unless you're management having a weekend off/two days off in a row is unlikely. 
Vacation time is accrued, so taking two weeks off a year is not happening unless you take your full vacation in December- they do allow rollover into the next year though if you elect to save up your time. No paid time off for women after giving birth, have to use up vacation and personal time. Life balance can be hard with a family lifestyle unless you're salaried management.

Managing of day to day operations for the Wire Transfer Department, while maintaining a high level of Customer Service. Duties included, but were not limited to:
•	Scheduling and coaching a staff of two Wire Transfer Representatives and new bank trainees. 
•	Managing and troubleshooting daily connection and disconnection to the Federal Reserve Bank using specially designed software for Wire Transfers 
•	Final release of all Domestic and Foreign wire Transfers, both in US dollars and foreign currencies.
•	Monitoring of all wire transfers following the US Office of Foreign Asset Control guidelines. This included the release of any possible matches and reporting such matches to the bank OFAC Officer for approval. 
•	Created and managed a process to audit all person(s) both internal and external authorized to complete Wire Transfers. 
•	Constant monitoring of all internal procedures to ensure they followed changing Federal Regulations and were conducive to the business need while maintain a high level of Customer Service. 
•	Relationship Management for all outside vendors for the Wire Transfer Department.

Medium sized privately owned bank. The owners do care about their employees, but the compensation was only to a few. In the last 5 years of working there my entire compensation increase was only .5% on one of those years. This was driven by the board. 

The leadership on the other hand is extraordinary in the knowledge and teaching you can receive. You just have to search it out. 

Benefits were standard in comparison to other companies, and even though medium sized and private, they did compete with larger companies in this arena. 

Stressful environment, and very little opportunity to advance. But, if you are starting off in banking this would be a good place to learn valuable insight into the banking world. Great place to learn, and then move on.

By far the worst company I have ever been a part of. Regardless of the position one holds, if you are in retail, you are basically a call center representative. The company does not have a call center, therefore all staff members are expected to take calls. On the monthly basis, the company holds a call night in which all employees call customers to offer products and services. Members of management have a weekly conference call to report their weekly sales achievements to their regional managers. EVERYONE ALWAYS STRESSES OUT ABOUT THEIR SALES. Do yourself a favor and stay away from this company.

Very stressful and uncomfortable environment, non understanding managers/directors. Extremely hypocritical managers that only want to blame other departments for everything. Managers held to different standard, unfair treatment of employees. Culture is about as dead, dried up, and non existent as you can find in a workplace. They literally time how long you leave to go to the bathroom... no one just talks and takes a break for a second because managers can use any time away from desk against you if they just decide you haven't assimilated into their unfair work. This was by far the worst place I've ever worked. I would recommend anyone to stay as far away from this place as possible.

I enjoyed my time at First American Bank over the various roles I had. If you're looking for job security and a nice work life balance, look no further. You'll also work with very enjoyable people as well. If you're looking to advance fast and get compensated with the likes of larger companies, this is not the company for you. I almost doubled my salary I was making at FAB in 4 years when I left to work for a major US airline. 

It's all really what motivates you and keeps you happy in your career. If it's not money, I would highly recommend FAB as a place to work.

They need to focus on diversity and inclusion.
Focus on employee job motivation
HR needs to be more aware on what is happening outside in the market and be effective like other banks.
Need to focus more on effective marking strategies for more growth and business. 
No support for employees when it comes to sales.
No sales coaching and training at all. 
Very conservative. 
Their strength is they have some good old and loyal employees who work extremely hard for the company. But even that are not enough values. 
No growth prospects at all.
The training department is awesome but even the don’t have enough tools for helping employees in general.

I enjoyed my work day at FAB because I was able to put to use all the training provided by them, and have allowed my skills to expand. It's a close knit organization, that even upper management got to know my name, including the owner of the company. I liked the branch where I worked because I was exposed to many opportunities that other small branches do not get the chance to experience on a daily basis.  The hardest part is during the holiday season. The most enjoyable is the flow of traffic of customers still walking into the branch, despite the increase in electronic banking.

The job was relatively easy. Everyone that works there seems to get along well. The management team I worked with was great, the branch manager was a great example of a true leader. 

Hardest parts of the job were: 1. Call-nights, no one liked getting bothered in the middle of dinner.   2. Staffing problems, it seemed like we always had staffing issues, due to insufficient personnel employed or fully trained.

Overall, it was all a good experience. I learned a lot from working at multiple departments and working with multiple managers.

Although I no longer work for First American Bank (my family and I moved), I very much enjoyed my 7 years there.  They do a great job of training their employees and there is a lot of opportunity for advancement.  I never felt like a number.  Always felt like a highly valued employee.  I even had the delight of meeting the bank owner several times (the bank is privately held).  Perhaps the biggest reason to work at First American Bank is that if you work really hard, people notice and you are rewarded.

Top Job Titles	Average Salary
Personal banker 38 salaries reported	$24.19 per hour
Senior personal banker 9 salaries reported	$27.17 per hour
Teller 3 salaries reported	$18.00 per hour
Defined contribution associate 2 salaries reported	$88,750 per year
Account executive 4 salaries reported	$76,875 per year

Working at First American Bank: Company Overview and Reviews

First American Bank

First American Bank Ratings

Popular jobs at First American Bank

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected