leasing consultant

maintenance technician

property manager

assistant property manager

groundskeeper

First Pointe Management Group

Though they say they have ample training...the training is a joke. They read off a piece of paper to you in the corporate office one day and expect you to know your role. No hands on training. The training department has nothing better to do than think of what policies and procedures they can change next and then give you a time frame of when this unnecessary work should be completed. If it's not, they will CALL YOU OUT on email in front of the WHOLE COMPANY. Not like we don't have a million of other things going on. If they're so bored they should do it themselves.

There are a million reports you'll have to do each month. Regionals and corporate will even tell you the work is unnecessary "busy work" and they don't even look at the reports. Such a waste of time and resources.

Corporate office is filled with a bunch of catty people who gossip about everyone. They'll come to the property (very rarely) and if they're having issues with another person/property, they'll tell you. The regionals have so much on their plate that they lack at communication. It's weird because working on site, you don't have much authority - not even the manager. You have to go to your regional manager for approval with anything and sometimes they don't even get back to you for a couple of weeks to a month. Most of the managers are young and inexperienced (due to A TON of turnover), but there is so much LACK OF SUPPORT it's insane. If anything, you should think of hiring more regionals because the regionals blatantly have too much going on. Maybe that will help with their horrible attitudes. 

ROVERS DO NOT HELP, THEY MAKE THINGS MORE COMPLICATED. It's hard enough training a new staff member every month, I don't want to have to train a new person every day. 

If they don't like you they will do everything in their power to make you look dumb and like you can't perform your job but really it falls onto them for the lack of training, support and communication. I've seen it be done to multiple people. I was very much new at my role and was completely yelled at by my regional where I could see the evil in her eyes. Just awful and pretty embarrassing for her.

It's a very toxic workplace, there is no work-life balance. My whole life felt like it was consumed by First Pointe. I'd go home so unhappy almost everyday and would feel sick in the mornings before I went there. I was told by a previous manager at another company to avoid that place like the plague...I should've listened. Now I've just wasted my time.

There are much better property management employment opportunities offered by other companies. For seasoned professionals, First Pointe will only frustrate you with their dated technology, antiquated or backwards business practices, poor employee training, and unrealistic expectations of time management given the lack of tools provided. Their mentality is to work harder not smarter. If you’ve worked for a company that is on the cutting edge of technology for our industry know that First Pointe is most definitely not there. 

Pros: Competitive pay for most positions. Casual Fridays. Some friendly people in the company. 

Cons: Upper management wants to micromanage everything you do, making it much more difficult and time consuming to complete tasks. Checklists for checklists for checklists, often with a duplication of effort. Their version of Yardi crashes daily, which also becomes quite time consuming when you have to do everything 3 times over because the system keeps crashing. Lots of rah rah positive lip service from upper management with very little action to back up this support beyond your typical pizza lunch for the team when a goal is accomplished. Upper management is clueless about the performance of their assets. We conducted an internal file audit at my request and found major mistakes dating back 2-3 years that should have been noticed long before I ever arrived, not to mention property inspections being neglected for years. 

Working at First Pointe I felt like I was trying to do the work of 4 people,  between dealing with present issues while simultaneously trying to untangle years of errors. In the end it just wasn’t worth the stress for me and the long hours. Why work myself into the ground for a company that cares so little about its assets and employees? There are simply better options out there, which is why First Pointe has such an issue with employee retention. 

Be careful. Working here taught me what not to do in my professional career. Toxic workplace, lots of office gossip and politics are involved when promoting people and there is major favoritism.
When being asked to cover for a property and if it falls on your day off they will require you to work there on the days of your regular shift. My team was under staffed for a good amount of time that I worked at FPMG. The deposit accounting process takes about an hour for each move out and the collection department is not helpful in explaining the charges to residents when they move out; so it will still come back to the on site team. The company is small so you need to wait for someone to leave, quit or be promoted to be moved up which can take years. Admin is rigorous so be prepared your first two weeks to not be able to do anything without having a property manager present and leasing agents have VERY limited access to charges and or yardi. Lots of employee turnover and low morale in each property I worked or helped at. 
Pay was good but not worth the lack of positive feedback, recognition or chance to continue growing in the industry. 
Beware of the regional - she was very inappropriate and made lewd comments at our company conference to multiple employees.
The company is young and practices/ implements policies which put a strain on the teams on site actually doing the work daily.
I promise you won’t  want to waste your time here. 
Not worth the lack of sleep and anxiety you get not being promoted or acknowledged for your efforts.

In the beginning, the company presents itself as a “family” and emphasizes the extensive training and support they provide to set you up for success. Unfortunately, my experience after starting did not align with that. Upper management was extremely micromanaging, leaving little room to make decisions independently. The workload often felt equivalent to the responsibilities of multiple people, yet the expectation was to complete everything quickly and flawlessly.

When reports or tasks weren’t completed at the unrealistic pace expected, management focused on finding small mistakes rather than offering guidance or support. Expressing stress or feeling overwhelmed was not met with understanding—instead, it was held against me. After taking an approved stress-related leave of absence, I experienced what felt like immediate retaliation upon returning, and the environment became even more uncomfortable. The company culture lacked professionalism and fairness, with clear favoritism and limited concern for employee development or well-being.

Overall, the culture, particularly with newer upper management, felt toxic, ego-driven, and unsupportive. The environment did not reflect the family-oriented or supportive workplace that was originally presented.

I’ve worked for this company for over 10 years and have enjoyed my time growing alongside them. We recently had our 10 year management company’s anniversary and I was so thrilled to see how the company engaged the teams from California and Washington collectively in the event. They truly care about the players that contribute to the overall company’s success and growth. 

The salary package includes a very competitive and generous pay scale and an unparalleled benefit package.

The corporate level management team has been very supportive of my attributes to their company both in NorCal and SoCal alike. They value strong, skilled team members and, in my experience, scout them well. I have most always worked with very professional and hard working team members at my community and I am so happy to spend my work week with them. I’ve even helped at other communities of ours with other team members that bring some good knowledge and excellent work ethic to the table. The support I’ve received from my management and HR teams has made me feel so confident and successful in my journey. 

Overall, this is a great company for property management at any level in which one might be seeking employment.

Typical day with the residents is great. ANY time management is involved it makes it so much more difficult. Corporate office is filled with the “peaked in high school and now need to feel empowered by putting others down” type of people. The culture here is extremely toxic. At the site level it’s hit or miss. Yes they pay you well both hourly and commission; and even treat you right if you can agree with everything they want you to. If not expect consequences. They do not honor your two weeks notice so don’t bother putting one in. As for the property they will actively do the bare minimum so that they sites look appropriate and inviting on the outside but will ignore larger issues on the inside like building repairs and pests/rodents. As long as the residents sign that 12 month lease before finding out what they signed up for. DAILY new comer emails because the turnover for the company is extremely high in ALL positions. The most disappointing company I have ever been a part of and I hope future interest people read the comments here before applying and make sure the skip over the ones that are VERY CLEARLY corporate influenced to increase their rating. 

What is the best part of working at the company?
I have been with First Pointe Management Group for 14 years, and it has been a truly rewarding experience. I started in leasing and have worked my way up to a multi-site Property Manager, which speaks to the company’s commitment to promoting from within.

Throughout my career, my Regional Manager and Asset Manager have been incredibly supportive and great to work with. Their guidance and leadership have played a huge role in my growth.

The company offers above-average pay, great benefits, and a positive work environment. HR genuinely has an open-door policy, and employees feel heard and supported.

Overall, First Pointe is a great company for anyone looking to grow their career in property management.

What is the most stressful part about working at the company?
Property management can naturally come with competing priorities and occasional high-demand situations, but First Pointe does a great job of supporting their teams and providing the resources needed to succeed.

What is the work environment and culture like at the company?
Positive, team-oriented environment with supportive leadership and opportunities for growth.

This job performs as an unfortunate middle-man between uncaring management, overwhelmed maintenance, and dissatisfied residents. It doesn't help that my manager will actively avoid residents with ongoing maintenance complaints, causing me to have to deal with their frustration instead. The company does everything it can to fill the downtime in what's essentially a receptionist/sales job by adding file auditing/quality control and corporate market research - that's if you can navigate the complicated and faulty software well enough to actually have downtime. The company is extremely picky with its document processing and signing, expecting perfection immediately and providing endless "coaching" if it isn't. There is far more required of me than my coworker of the same title, with no effort from management to correct this since she's more experienced. With extra deposits for immigrating on top of the thousands it takes to move in, this is a great job if you're able to tell people they're going to pay more than anywhere else nearby for comparable living conditions without blinking. 

I am delighted to share my positive experience with this company, which has been a leader in its field for many years. The organization consistently evolves, embracing state-of-the-art software and providing outstanding training opportunities that keep the team at the forefront of industry trends. One of the aspects I appreciate most is the company’s strong commitment to work-life balance, which is genuinely valued and supported from the top down.
Inclusion and diversity are not just buzzwords here, they are embedded in the culture and values, creating a welcoming and dynamic workplace for everyone. Career advancement is a real possibility, thanks to clear development paths and ongoing support for professional growth. The company fosters a collaborative work environment where teamwork and innovation thrive, guided by strong and inspiring leadership. I highly recommend this company to anyone seeking a fulfilling and forward-thinking workplace.


What is the best part of working at the company?
Nothing relevant comes to mind,

What is the most stressful part about working at the company?
Dealing with untrustworthy managers, who sit around, talking about everyone all day and taking credit for others work and blame shifting when their bosses show up.

What is the work environment and culture like at the company?
I’ve been in property management for 15yrs it was one of the worst experiences I’ve ever had. The manager constantly made fun of my accent, she talked about each team member behind their backs to the others. Very unprofessional behind the scenes.

What is a typical day like for you at the company?
Regardless of priorities we are pulled in random directions at any given moment because the manager doesn’t want people yelling at her, yet we aren’t able to finish the other things she pulled us off of originally, then freaking out because the priority things didn’t get done. Chaotic.

Top Job Titles	Average Salary
Leasing consultant 34 salaries reported	$21.46 per hour
Maintenance technician 31 salaries reported	$26.48 per hour
Property manager 17 salaries reported	$40.64 per hour
Assistant property manager 18 salaries reported	$26.64 per hour
Groundskeeper 14 salaries reported	$20.36 per hour

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