personal banker

bank clerk

teller

loan specialist

customer service representative

First State Bank

What is the best part of working at the company?
Got to work with some great people 

What is the most stressful part about working at the company?
No management support from the top or HR. They worry about themselves and dont look at the bigger pictures of the problem to identify the root causes. They believe in having more people and less training so the can blame the people they dont care about.  If you're looking for a job that they won't make you accountable and undervalued pay, look no further.  Lots of favoritism on the top side of management. 

What is the work environment and culture like at the company?
Each location runs different with no consistency or accountability.  Good people that want to learn most times are ignored while others (troublemakers) are left to do what they want.

What is a typical day like for you at the company?
Most days were reactionary as they can't make decisions so problems never really go away.

What is the best part of working at the company?
I worked there in the 70,s. I liked working there very much. I was a new accounts secretary. I also helped when it was time for statements to go out. Everyone was really friendly. It was like my second family. The bank president was very nice but I'm sure he will be retired by now.

What is the most stressful part about working at the company?
I was never stressed there. If there was a problem the bank president would fix it.

What is the work environment and culture like at the company?
It was very relaxed. They were like my second family.

What is a typical day like for you at the company?
I was at a desk at the front door. I would direct people in the appropriate direction. I would open new accounts, and assist with the safety deposit boxes. When it was statement time I would fold statements and stuff in envelopes.

Management is threatened if you question the way processes are done. There is no set training structure where you learn from anything you are trained on. Their version of training is some one will sit with you and tell you what to fill in, but there is no explanation of what you are doing, why you are doing it, what things mean. So as you learn your position you always have to fill in the blanks and self teach. So you need to be a self starter. Yet,  if you show you know how to do something and you utilize your previous knowledge of things, Management sees that as you are not a team player. Management seriously micromanages, and must be involved in every single decision you make. Otherwise you did not have approval to do anything.

First State Bank of Monticello has not only been an employment of mine for thirteen years but has been a place where my second family is located. I look forward to each day going to work at First State Bank. First State Bank of Monticello is the premier bank for the community of Monticello and County of Piatt. The banks concentration is customer service and I believe we succeed in customer service very well. I look forward to seeing the customers every day and I believe they enjoy seeing me. 

The only reason I am looking to relocate is to be closer to my husband’s employment and my children’s school. I am on the road way too much driving near 90 miles a day.

What is the best part of working at the company?
A very miserable place to work.  Unprofessional Management.   This company has no regards for their employees when a problem arises.  They look at you as being easy to replace instead of fixing the problem.

What is the most stressful part about working at the company?
Unprofessional Management.  Unable to reach out for help without being retaliated against when you put in a compliant to Human Resources.  

What is the work environment and culture like at the company?
Unprofessional.  Back stabbing.  Very unfriendly place to work.  

What is a typical day like for you at the company?
Miserable

Depending what position you're in you have hardly anything to do or you do everything. But the people that do everything dont want help and won't give any of their workload. They like to do everything and be the only person that knows how to do it. I didnt learn a thing there because they dont really want anyone to learn. They want the same 5 people to do everything. I knew more than they wanted me to and they did not like that.

First State Bank is a great job to start a career in if you are into the financial environment. It's management personals are easy going and will be there for you as support if you need it. This goes same with the coworkers. There is career advancement in this field with extremely hard work but there is also no guarantee. There are days that are very fast paced and stressful and then there are others that are pretty slow on the teller line. In other departments like the loan department that was always fast paced and stressful.

Opening the main of drive-thru. Which could be up to 5 vault's.
Deposit all night deposit's.  Balance all vault's.  Call in cash and coin order's.  Order foreign currency, for customers.  Wait on many customers during the day.

I love my job at FSB, but I'm not too fond of the cold so I want to move somewhere warmer. It is really easy to get along with pretty much everyone, and so easy to get to know your customers. It gets slow at times, but there is usually something you can read.

A place where you have a 30 minute lunch and cannot leave during that time is ridiculous! Employees are 100% about the gossip they know more about yourself than you do. Never met older employees who act like teenagers always talking behind your back and then smile as you walk by.

Top Job Titles	Average Salary
Personal banker 4 salaries reported	$18.44 per hour
Bank clerk 4 salaries reported	$13.06 per hour
Teller 4 salaries reported	$12.00 per hour
Loan specialist 1 salary reported	$16.00 per hour
Customer service representative 3 salaries reported	$19.67 per hour

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