software engineer

area manager

warehouse worker

warehouse associate

associate

FirstBank & Trust

Amazon works with you. That is their bottom line. They only hire people that want to help other people. I love helping people; that is what I signed up for, and that is exactly what I got. I answered the phones at the call center in Huntington, WV. I was the girl you called to see where your package was, if something was wrong with the merchandise and needed replaced/refunded. I also handled calls dealing with any hiccups your Kindle might have had. I always did my best to make sure the customer was satisfied at the end of the call--and even though Amazon demands that of their Reps, I did it on my own.

The best parts about the job was the satisfaction I got from helping people. Everyone was ALWAYS so happy that you helped them--unless you couldn't in the way they wanted, and even if you had to redirect the customer to someone else, they usually were okay with that. Amazon does their best to minimize how often the customer is transferred to another rep. I always did my best to fix the problem, and if I couldn't, I would find someone who could. 

Only once or twice did I have a customer that would be argumentative and perhaps even a little belligerent. By the end of the phone call, they either were transferred to someone who could better help them, were satisfied with the help I gave them, or had talked to a manager (usually the first two).  Most of my coworkers had more of these calls than I did, it felt, but then I'm an agreeable person, and I guess I just give off a helpful vibe through the phone. 

As far as the facility is concerned, it is very comfortable. There is a vast break room, with 2-4 large flat screen TVs, several plush  chairs, as well as tables and hard-backed chairs for eating. There are several microwaves and refridgerators, and a whole nook dedicated to snack and pop machines (which doesn't just have pop or candy in them!). There is a popcorn machine, as well, supplied with popcorn. There are at least 4 large Bunn coffee makers, and several options for beverage--coffee, hot chocolate, and several tea choices). There is fresh fruit on the counters for anyone to take. All refreshments that are not in the vending machines are free (refrigerators, of course, hold only things brought from home or are for storage for events). There is a small room off to the side to allow employees to use a land line telephone if they need it. 

There is a Reading Room, where an employee can borrow a book and read it either at their desk or in the comfortably lit and furnished room itself. Carpeted and housing several comfy chairs and a couple tables, there are also puzzles supplied if one's tastes are not for books. 

There is a "Play Room" of sorts, which has a large flat-screen TV and video game systems. You can bring your games from home, unless someone lets you play. (on all of the TVs, there is cable TV to watch). There is a pool table, as well as a ping-pong table, with all of the equipment. 

The call floor, which is the business end of the facility, is moderately comfortable. The temperature would be considered slightly chilly for most, but I found it comfortable. The chairs are easy on the back, and the work environment is designed to dampen stress as much as possible. The earpiece is comfortable to wear, and the computer system is easy to maneuver, for the most part. Sometimes, the information system supplied to employees feels a little bit cluttered and hard to manage through to find what is needed, but if you can't find it, there is always a Lead or a co-worker that can be asked via the Messenger system within the computer--if you can't just jump up to ask. 

The managers and leads are usually very warm and helpful, but there are always one or two of either that just doesn't seem to want to deal with an issue brought to them by a co-worker. I had a wonderful manager, and all of my leads were very nice. I loved talking to all of them. But there are several managers, and 4 different sections within each call center, so I don't doubt there's a sour grape in there somewhere. I worked with Kindle and general customer service, and helped fix minor issues with Kindles that could usually be solved by a hard reset. If that didn't work, I transferred them on to the second group of Kindle, which dealt with more serious issues. 

There are only a few issues I had with Amazon. The bathrooms were just far enough away to where it took up all of the 15 minutes of any 15-minute break I had to walk to, use said restroom, and then walk back in time to clock back in. We were allotted one of these breaks every 2 hours, and were given a full hour for lunch. As far as Overtime is concerned, we had to put in a request for Overtime. We were not allowed to work unauthorized Overtime. You could request for VTO (which, if acquired, would allow the person to clock out and leave for the rest of the day, depending on when VTO was requested--usually around Noon), but you didn't always get it. If there was an appointment scheduled, you needed to definitely ask for that day off, otherwise you might be missing that appointment. Workforce handled it, and they couldn't allow ALL of their workforce to go home, so once the quota was filled, no one was allowed to leave after that unless they had Paid-Time, Vacation-Time, or Unpaid-Time in their bank to use. Employees accrue said amount of time per hour they work (I don't remember the ratio). When you apply and accepted, usually, you are hired as what is known as a "Green Badge". Temp work, in other words. You have 6 months to prove that you are "Blue Badge" material by your scores (how well you do on the phones) and by how well you work with your co-workers. I did not make it, sadly. 

But, when you make "Blue Badge", you get benefits. Dental, Vision, Health, stuff like that. You also get shares in Amazon. They GIVE them to you--about 5 or 10. You can only sell them at certain points, and then you accrue more. But that's like an extra SEVERAL paychecks right there. Then there's BPR, which is basically like commission. You do well enough on your scores, you can get a bonus on a paycheck for either Silver or Gold--Silver being slightly less than Gold. 

Since Amazon made me sign a waiver not to talk about specifics within the company, that is all I'm at liberty to say. I loved my job, and I would work there again in a heartbeat. There were far too many Pros to working there.

The amount of work and stress wasn't worth the pay. You could be trained in multiple tasks and have different roles for jobs. However there wasn't a pay increase for the "more important tasks."

 They had very poor communication and often times employees would be given penalties for not meeting quality expectations even though the general manager would expect higher numbers of items complete in the computer per hour. Leading to a large amount of safety risks and poor product quality. 

 The general Manager didn't care about the employees at the building and often times would pretend to be kind or nice to the employees for public eye to make himself look better. I feel management at CVG2 especially has broken multiple labor laws and safety violations. 

There were many times female employees would be harassed... Management nor HR would do anything. They would claim they'd do an investigation which never happened. Or if the person that had been reported was a friend of upper management or HR they would find ways to try to get the person terminated or fired to retaliate against the person for reporting the harassment issue. 

 For CVG2 in Hebron Kentucky. Human Resources was rarely helpful. They often would tell you they didn't know something. If you needed help with something urgent they made you feel like a burden giving you a frustrated sigh, rolling their eyes, or pretending like you're not there. 

 Upon seeking aid for college accommodations there were many times HR wouldn't bother helping you and there had been a lot of favoritism with employees. If the HR person liked you they would help with accommodations. If they didn't like you they would just tell you they couldn't help you or they would often times make some excuse to get rid of you including telling you they would follow up with you... Then forget completely about your request.

 Employees with mental disabilities who needed aid also would often times be treated differently or with a lack of any respect at all. They treated them as if they were sick or ill rather than someone who needed an accommodation and they would act like they wanted to get rid of the person by overworking the employee with the same task everyday they know stressed them out to try to get them to quit. Or find excuses to accuse them of things they had not done.
 
The favoritism was a very big problem in CVG2. If someone wasn't your friend they would not help you. If another employee didn't do their job and you mentioned it to management or HR nothing was ever fixed and the people would continue to go back to standing around talking or walk back and forth to the restrooms while you carried a lot of the work.

You were expected to clock into your shift at 7:00 A.M. and clock out at 5:30 P.M. which wasn't an issue. However the issue with this was that Amazon's policies for Fulfillment Centers (Return centers) stated employees had a 5 minute grace period at the beginning of the day 6:55 A.M. and also 5:25 P.M. When employees would clock out at 5:25 P.M. they would receive a penalty for doing so. But the general manager would allow them to clock out at 5:28 P.M. everyday and upon mentioning this they ignored it completely or dodged the issue by changing the subject.

The general manager had been so bad on a power trip he would start to regulate which direction employees could turn out of the parking lot. For 6 years it had not been any issue about parking. Then in 2019 of November 13th they started to enforce employees being only able to turn right when leaving the parking lot they stated was due to traffic flow. 

 The traffic flow was an issue due to people all being forced to clock out at the exact same time.. But departments had different lunch schedules. It was obvious they cared about making money by having departments clock out for lunch at different times to keep production going. But they didn't care about their employees when they were off the clock. 
 
The upper management was paid via salary but the employees were paid via clocked times. This is why upper management didn't care about the traffic flow.

Many times employees would have to work on holidays and the general manage stated it was because "numbers weren't met" yet the same morning lower management stated the numbers were the lowest they've seen all year and told people they were doing a good job. (Again much miscommunication.)

As much as I enjoyed most of the fellow employees I've worked with, a decent schedule minus the holiday work and the horrible weather days that should have been canceled (Snow storms) the job was a decent place to work.. But truly most of the management in CVG2 in the building I had worked for really needed replaced as well as the Human Resources team as a whole.  

As far as Amazon.com as a whole of a company. I'd say they're not bad to work for and for the most part I feel Jeff Bezos did care about his employees and customers. The building I had worked in seemed really just like bad luck overall. Upon working there for 2 and a half years I noticed Amazon as a whole didn't notice what was going on at CVG2. And often times the general manager and upper management tried to hide a lot of their shady actions from corporate.

I can't say the whole company is terrible because I've heard good and bad things and I've also met managers from other facilities that were truly great people and did care. But overall CVG2 had poor leadership by their operations management and their general manager. I won't disclose names because I wish to be professional and genuine. But I will say if you are seeking employment at Amazon. Do not work at CVG2. You will regret working there. 

You're treated more as a number than a person there. Good luck on your employment at other buildings though!

My typical day with Amazon fulfillment center is showing up, putting my things in my locker, dropping off my lunch box, then going to clock in. I walked to my department and check in with my manager to see where I'm needed. I then go to my station and generally work there for about 4 hrs, have a 30 min break, work another 4 hours have another 30 min paid break, work, then another hour, then go home. There are over 14 different departments in the fulfillment center each department having somewhere between 4 to 8 different areas that a person can work in. Each area can be anywhere from moving pallets around with pallet jacks (that generally pull pretty well) to standing at one location and either opening boxes or closing boxes or general light lifting of boxes of varying weight. Every position when you start out is paid the exact same. Only L3's and above, Assistant managers/Process Assistants, Non-Inventory, IT support, maintenance and managers are paid more. They are L3's and above, $21+ depending on many factors. Process assistants are essentially assistant managers, though they have no authority to write anybody up. Up. They are still tasked with the responsibility of asking people what to do. Oftentimes these individuals are some of the easiest people to talk to to get answers directly from management since most managers are too busy talking to the higher-ups about numbers and keeping things moving in the building. A lot of the job is very straightforward and easy, generally lightweight work. Sol you do have to do several actions. Repetitively and currently in my building. They don't allow headphones so it becomes very difficult to keep your mind on task and trying to hit a certain rate. Some departments it's very easy to hit rate, other departments it's more challenging although some of the indirect roles (like pulling pallet jacks around) have no rate due to the fact that they are often asked to refill the stations that are trying to get rate. Amazon tries to reinvent the hiring process of going up through the system. A lot of the ideas are very interesting, maybe good? If you want to apply for a higher position (which you will want to after at least 2 years since you won't be getting any more raises after those 2 years unless Amazon gives an overall raise for the building. That did already happen to me last fall, to be competitive with other businesses. So that does happen.) Amazon encourages the individual s to be in many different support roles to round out their knowledge of the business. This is a good clean step for them, as Amazon gets lots of workers into many different roles I.e training people, working on a forklift, pulling pallet jacks, doing minor safety work etc. Although all of these additional tasks have no pay raise whatsoever. They are all experiential tasks and assignments that come with responsibilities though without any extra pay. Though if someone is going to work here for 2 years to try to be an area manager making $60,000 to $90,000+ a year, doing these other tasks will both round out the individual and help them to know more when they become an area manager or some other L3 and above position. Though until they get an L3 or above position, the only pay raise they get is every 6 months up to 2 years. So doing more and trying harder in many different areas does not gain any extra cash. One of the hardest challenges has been measuring self-interest and responsibility with the realization that many, many hard workers often get pushed into jobs that they don't want to do because they hit a very high rate (believing that if they hit a high rate that's good somehow) and the upper management actually cares a lot about rate so when someone has potential to become and something else other than a basic worker but they have very high numbers they often get locked into that position. I've recently ended up giving a lot of advice to people of trying to give 75% instead of 100% as you're not penalized for 75% pushing for your day, you're still getting rate, and so long as a person is open to having conversations with others, that seems to be the faster track to going up in Amazon rather than the "recommended workplace culture" doing many jobs at the same time but don't get a pay raise for doing all of the things. When someone is Open to having many conversations with many other people while working hard, but not 100% hard. Those people seem to go up much faster through the ranks of Amazon, without being burnt out, feeling lied too, and having much more energy for their own life.
Overall, Amazon fulfillment center is a fairly decent factory job at the ground level. You're able to meet a lot of interesting people and a lot of the conversations with people is the best part. Since the building has so many people in it (somewhere around 1500 in mine),it feels like working in a small village. If a person is willing to build good relationships while working with others, and trying to improve on how we do things, I think Amazon will be a good fit for them.

I worked at Amazon's customer service call center in 2013. I was only there for a few months because I had a long commute and worked 10-hour shifts, and having to deal with being away from home for 14+ hours every day was too difficult to continue.

The call center where I worked was pretty new when I started there. The building is huge, and was almost totally empty when I started working there. I got my first promotion while my training class had just begun nesting (taking our first couple of days of calls under close supervision) and got my second one within another week or so. This demonstrates how empty the place was. They were filling upward positions as quickly as they could. I started as a retail customer service agent (meaning I took calls related to the standard Amazon site, helping customers find items on the site, processing refunds & helping with returns, helping customers when a package went missing, etc.) and was promoted to the Kindle department first, where I added basic Kindle support to my retail calls. This involved more refunds, helping locate items, etc. Then I was promoted to Kindle Tier 2, which was technical support for Kindle. So if you had a Kindle that wasn't working, you might have talked to me on the phone and I would try to get it working right again. This was around the time the Kindle Fire video chat thing started. I did that too.

The culture at Amazon was unique. A lot of things about working there made you think upper management cared about you and the customers too, but then other things kind of made you feel like they didn't. It was a fairly nice environment (video games and pool table in the huge break room, could wear pajamas to work, had a lot of fun) but then, stuff like this: You'd have a TINY window of time to swipe your badge to clock in and get to your desk and get your computer running. I mean TINY. Clocking in happened at various posts in the building, and if your desk happened to be sort of right in the center of a bunch of them, you had a long walk to get from the clock to your desk, and if you picked the wrong one and there was a line of twenty people in front of you, you might not get clocked in on time or not get to your desk quickly enough after clocking in. Then you might get in trouble for not reading the two hundred emails that came in since your last shift. Then you might get in trouble for not reading through the daily training. Then you might get in trouble because a customer you were supposed to follow up with TODAY called YESTERDAY when you were off and complained to your supervisor.

QA was weird too. You know how Amazon sends you an email after you talk to customer service and asks you if you were satisfied with your customer service experience? You basically just answer yes or no, but I think there's room for comments. The Yes or No portion was our quality score. So if you called because you ordered something and it never showed up and I helped you by shipping the item out again, you might give me a Yes because I helped you. But you might give me a No because I could not literally teleport the item to you in seconds. I am totally serious. If a customer was angry enough to say No just because what they wanted me to do was impossible, it affected my quality score even though I had no control. In other call centers, your quality is typically judged by a person who works with you--a supervisor or a quality agent--and knows what to listen and look for on your phone calls. But with Amazon, you could miss your metrics just because seventeen customers had a bad day and wanted to blame Amazon (and by extension, you) for it. Seems unfair to me.

The pay was good, the opportunity to advance was good, and I did have some pleasant experiences there, but my overall impression was that if I disappeared, I wouldn't be missed except by my immediate desk neighbors. I think I spoke to my actual supervisor just once, and that was when he was interviewing me for my second promotion. Otherwise, his assistant did all of my quality reviews, checked up on me, and told me when I was in trouble for something. We had a LOT of meetings, sometimes as a team, sometimes you'd be invited to the big meetings (Roundhouse, I think?) where upper management comes in like a bunch of middle-aged rock stars (music in the background and everything) and tells us all the awesome stuff Amazon's getting ready to do that has literally nothing to do with us except when some customer gets mad about it we're the first line of defense. The people who mattered to lower and upper management were the ones who schmoozed and flirted; the rest of us didn't matter. I must have introduced myself to this one guy in upper management seven times and every time, he looked at me like I had three heads. The place was cliquey from the very beginning, even in training some people got especially friendly with the trainers and the rest of us were ignored completely. 

I would not go back, and I wouldn't necessarily recommend the place to a friend either, except that it's an okay place to work if you aren't driving two hours one way for each shift.

Short Review For "Flex" or "Part-Time" position 
(my review is based on the "flex" or part-time position which is only slightly different from the full-time position)
 
Pros:
-Paid Time Off and Unpaid Time Off given weekly.
-Supplies You With Work Equipment Needed
-Understanding Work Policies (i.e system issues, health issues, etc)
-Minimum pay is $15 (throughout the company)
-Job Security
-Management Actually Cares
-Dental/Health Benefits For Full TIme And Part Time
-Pick Own Work Schedule

Cons:
-Back To Back Calls
-Work Load Is A Bit Much
-Focus On Stats SUPER Important (depending on your team manager)
-Holiday Time Off Policy Sucks
-Constant Manager changes
-Performance Determines Schedule 

Longer Review (much longer beware):
Ok, so I feel that overall this job is not bad and most people may rate it as 5 stars. I will only elaborate on the cons because the pros are quite easy to understand and most people only care about the cons.

 As someone who has been with Amazon for 4 years, the company has seemed to go just slightly down in terms of the virtual customer service positions. As seen in the list above there are some AMAZING pros and Amazon as an employer is at the very top and is more than enough reason to work here. The reason why this position is 4 stars (maybe 3) is due to the changes over the past 2 years within the virtual/work from home positions.

Virtual customer service reps are often moved from team to team for "alignments". Sometimes you may get a decent, relaxed, and knowledgeable manager and sometimes you may get a newly promoted manager who lacks a lot of knowledge or worse a try-hard. Within my time here I have had over 12 different team managers. Team changes can be every few months or at most a year and a half and you are only notified a few days (maybe a week) before.

Then there is the high workload/constant addition of roles required. Starting you are hired to work in one department but in the case of all virtual customer service reps who work here for longer than a year you are given extra departments to handle. While I was hired initially for one department I now handle customers in 5 different departments and can be switched between departments at any second throughout my shift. This can be annoying and hectic when you have back-to-back calls all for different issues. Also, calls tend to be back-to-back with mere seconds of peace before the next one comes in.

 Due to the pandemic, there has been an increase in customers so I won't completely fault Amazon for that but comparing it to before the pandemic I would say that there has ALWAYS been high call volumes with the only difference being that in the pre-pandemic we would have a few months in which calls were slower and voluntary time off would be given weekly. I also see a decrease in available reps which may be due to the pandemic but instead of requiring current employees to work the role of 2-3 people Amazon should hire more employees.

As of the last 2 years, the available hours for part-time positions have really sucked. Most of the hours available to work are evenings until late at night (11 or 12 pm) and weekends. And since the flex position is based on company need's you may work between 15-25 hours some weeks and then 28-36 for others. Then there is the fact that your performance is used for your schedule selection so higher-performing reps get priority for their desired hours while those ranking lower get less of a choice.

Lastly, there is the issue with holiday time off. Holiday time off used to be given automatically to all virtual reps but now you have to apply for it. The issue is that the time off is given on 2 preselected dates (before the holiday) and you have to remember to apply for the time off at the time that it is made available. If you forget or others take all the time off you have to wait until the 2nd day to try again and if not you'll just work on a holiday. This goes for all major holidays. BUT time and a half are given on holidays so if you do miss out at least you get that. 

To conclude everything this is not a bad job even in the slightest. Despite the cons given I truly think the pros do outweigh the bad and I do recommend this job to my friends and family. With that being said I wish that there was more consideration for the at-home reps and our increased workloads can be taken into consideration.

it's a warehouse job, which you already know means a lot of hard work for low pay, and they churn people in and out of there with little regard for them as individuals. So keep that in mind.

First off, there is a lot of job security, especially as there is a warehouse labor shortage happening right now. As long as you follow Amazon's rules, you can work there forever. There will always be a need.

But, the warehouse life isn't for everyone, and Amazon is not unionized, so some things to know before going in. You work 10-hour days and are assigned a mandatory OT day. During peak times, it's not unusual for you to be called in for six days. In addition to those 4-6 10-hour days you work, you walk 10-12 miles a day. Your feet will hurt, your calves will be sore, your knees will ache from bending, squatting, placing them on the hard concrete floor, and going up and down flights of stairs. Although the actual work you're doing is pretty simple, the physicality of it takes a toll on your body. Amazon does not accurately compensate for this. For me personally, the money did not outweigh the strain it put on my body.

Aside from that, they're really good at outright lies and half-truths. When I initially applied, I selected a shift that worked for me and was posted at a rate I thought was fair. When i went through the process and nearly completed everything, they came back and said the shift i selected was full, but I could take the same shift at $2 less. They said that advertised shift was for a business need and once it was full, they pulled it down. It felt very much like a bait and switch to me, but whatever. I selected the shift and figured I'd give it a try. On day one, they informed me that my start and end time would be changing. I selected 7:30 am - 6 pm, they changed it to 7:15 am to 5:45 pm. It's only 15 minutes, but still. I wasn't asked, and that's not what I signed up for. Apparently, they make time changes like that often. 

As part of my orientation, I was told to watch a series of videos at home before day 1 and I would be paid for my time. Two of the videos would not play. The trainer I spoke to on day 1 told me not to worry about it because they would put me in with the others who had that issue and we'd watch a video on it. i watched the video, and it was the videos that I was supposed to watch on him, I had to rewatch the whole thing, and when I spoke to HR about how to get paid for the 45 minutes I worked at him, she told me because I didn't finish the videos at home, I wouldn't be paid for that time. She said it wasn't Amazon's technology that was the problem, it was clearly something i had done wrong. Like I'm an idiot. Honestly, I wanted to walk out right then and there with a member of HR speaking to me that way. But, i learned pretty quickly that onsite HR isn't a real HR department. They spend most of their time shuffling you to the app or self-service computer so they don't have to help you. 

And then there is the weird time thing. I get a company not wanting employees to steal time, but they seem to have no compunction for stealing ours. Here's a minor example. There is a lobby that you go through before security. You cannot clock in when you reach that lobby. You have to wait until you pass through security. If you clock in from the lobby, which is GPS tracked on your phone, you'll be fired. Ok, no problem. Well, they have this thing called Voluntary Time Off, which is just a fancy way of letting you leave early. if you claim it, they clock you out on the spot, with no time consideration for putting things away. Normally, we're giving about five minutes at the start and end of shifts and breaks to put things away or grab what we need. But, not with VTO. I asked why. No one could give me a real answer. When I pressed the issue and asked if we were just supposed to leave our things in the middle of where ever we were, they said no, it only takes a few minutes to put those things away. I pointed out that it only took a few minutes to get through security too, but the company was big on us not stealing that time from them, then why were they so comfortable stealing time from us. 

i think my expectations of working for a company that treats its employees with respect and not like a number in a very large organization makes this job not a great fit. It might work for you. 

Delivery driving with Amazon is one of the most demanding and under paid jobs on the market. Their starting wage is competitive, but the workload does NOT match the compensation. As of July 2021, Amazon drivers are being scheduled routes with over 200+ deliveries and 300+ packages per day. To put this in perspective, other major logistics companies like Fed-Ex and UPS, drivers are averagely scheduled for a maximum of 140  deliveries per day while paying the same, if not more than Amazon. Amazon drivers averagely work 9-10 hours a day, being that they are scheduled for 10 hour routes. And Amazon never keeps you delivering in the same areas. Pretty much each day you are scheduled a new route in a new area. Zero consistency other than the workload.
Amazon does not offer any 401K or retirement plan to drivers. Amazon does offer a health insurance plan but is very low in benefits. Along with the demanding work day, Amazon frequently changes their operational structure. In April of this year Amazon announced with 2 weeks notice that they would be changing all drivers start times back by 3 hours. Naturally this sudden change cost many employees their job as they were unable to make that dramatic of a time change work with their personal life responsibilities outside of the job. You are at the mercy of whatever Amazon decides to change and they clearly don't take their employees well-being into consideration. The customer and the dollar come first at Amazon and the drivers are at the lowest end of the ladder. 
I DO NOT recommend this job. It is taxing and the benefits of the job are minimal to what responsibilities are expected. If one is to consider employment as a delivery driver with Amazon or any of its contractors, I would HIGHLY recommend it be planned as employment for only a short window of time. This is NOT a job anyone should remain at for a long period of time. 
I wish I could say Amazon is a good company to work for, but after 2 years with the company, I believe those good positions at Amazon end after corporate employment. They fight bad employee reviews constantly and openly push back against Unions. They have zero personal contact with employees, making each worker just another number within the machine. 
Amazon could be a decent company to work for if the workload or compensation were better, or at least matched in comparison with one another. From one human to another human, please don't put yourself into this position. Find work with Fed-Ex or UPS if logistics is what your in search of. 
Amazon is a power-house company that only get larger by the day. And the deficiencies they have as an employer will only continue to worsen unless more awareness is raised about their working conditions. Please be aware of this when considering employment and please share this information with others. 
This and other actions are stances against large capitalist companies and their mistreatment of their wage laborers. We must always remain conscious and vigilant of these actions by employers. Remember, your employment with any company is a mutual investment. Do not give them the upper hand as if they are doing you a favor by giving you a job. You sell them your time, intellect, and labor for a wage that within your daily workload, you profit the company by at least double. (If you are paid x/hour, your employer knows that the labor you produce MUST be more than the x/hour he is paying you. So when you go home at the end of your shift each day and feel like you've been taken advantage of, YOUR CORRECT!) Don't let yourself be taken advantage of anymore than you already are. And at Amazon, they will put you in this position on a weekly basis. Personally, I've never felt more taken advantage by an employer than I have at Amazon. 
Please take my words into consideration if considering employment at Amazon. They are NOT as good of an employer as they like to make it seem. 

"I'm very proud of the culture we've cultivated here at Amazon."
-Jeff Bezos

How disgusting. Amazon runs a culture of two-faced, back-stabbing, self-serving, horrific, blunt, disinterested, snippy, rude, and self-serving culture unlike any I have ever seen. The bathroom timers are actually a thing. You will get written up for using more than 25 minutes of "Personal Time" a week (that is broken down to any more than 5 minutes a day). Managers violate HIPPA laws, HR does NOTHING to help disabled or mentally ill workers who require certain accommodations, the "affinity groups" are a joke and get nothing done except create cliques, supervisors are trained to be "super bubbly and so, like, totally friendly" until the moment they realize you have a real issue. Then they show you their true colors and how much more they care about saving face than in actually fixing an issue. 

In my time at Amazon, I received a mental health diagnosis. When I brought it to the company, I was asked why I would need accommodations, told that maybe I needed to find a different job, told that my mentor was not a good mentor, etc. When I requested that we take a professional pause and redirect the conversation to the doctor note at hand, my supervisor wrote me up and tried to tell HR that I screamed and threatened her. I had to let them know I was ready to seek legal counsel over the write-up and the statements made by the supervisor before HR was willing to do something. 

While I was there, I used my writing skills to help my team create response templates for sellers. When I provided a full canned-response to the team for an email we were getting dozens of time a day,, another team member took FULL credit for it. Despite having written, digital, documented evidence of my creation process, it was completely ignored and all credit given to the theif. When I raised my SERIOUS concerns, I was told to stop overreacting because that's just business. 

That may just be business at Amazon, but it won't be acceptable anywhere else. 

If you can't wait to bow down and worship Jeff Bezos' boots, you'll LOVE Amazon. If you were popular in High School and liked to pick on people, or want to relive your College Glory Days, this is the company for you. But if you are capable of rational thinking and are someone who will ask questions, Amazon will remind you of how COVETED your role is, and how many peopld will HAPPILY replace you, and that it's not your job to ask questions. The ONE time I heard something truly inspiring and positive said to me by a supervisor, was said after I left one team for another out of frustration at the process and the failing program (which has now been terminated, called it years ago when I tried to tell the higher-up's that House Cleaners are not going to take jobs for pennies. They, being white-collar-workers who have never done a day of physical labor in their lives, were stupidly oblivious as to why cleaners would demand a certain pay rate instead of just taking the crumbs they offered). Only when I left was I told how much the supervisor appreciated my hard work, and how integral to the team I was. 

And this is in the office. The HORROR stories I've heard about homeless workers who have had to sleep in their cars because the fulfillment center doesn't pay them enough to live is absurd. The general consensus is that the facilities (fulfillment centers) are the worst places in the world ti work, and everyone vies for a chance to get into the office. Funny thing is, the people who transferred into the office from the fulfillment centers often said they preferred the labor to the psychological abuse of the management team. 

I mean this is a company that fired MULTIPLE people in my training class because they weren't a "cultural fit." I suppose if you aren't willing to cut some throats, you won't fit in at Amazon. 

If it's your only option, fine, apply. But if there are ANY other options to you at all, take them. You will regret every single day you work for this shady, abusive company.

Initially started out as a Control Systems Tech via a third-party that provides RME(Reliability, Maintenance, and Engineering), using my Controls skills and furthering my career. This allowed me to see things from the inside without being on the inside. It was a fairly great place from the outside at that point, and great opportunity to learn.
Which was a great position until the threat of having your buildings contract ripped away for some fairly ridiculous metrics, that some corporate process engineer recieved a promotion for tracking, ended up being more than I could stand.
So I doubled down and hired directly on with Amazon as Control Systems Lead at a new launch AR distribution site. This is where all the redflags I should have given caution to began flying. First of all, the Launch teams only job is to get the building running. Barely. The vendor who actually designed and contracted out work to install everything, cuts bait and runs as soon as launch team signs off. So youre stuck with a 5 million sq/ft  "next gen" facility, that only partially functions as intended. It's ultimately up to site RME (Maintenance & Controls) to get miles of conveyance, robots, AGV's, vision systems, field devices, VFDs, entire Sorters, control panels, and any random piece of tech or machinery to legitimately function at 100% with bare minimum help. I ultimately did three of these as a CSL and promoted up(terrible idea) to launch another two buildings. With 5 launches under my belt, I can unequivocally say every single one was a dumpster fire. From Managers hired in as L6/L7's, or "senior level", who couldn't manage their way out of a paper bag to techs brought in as T3(advanced), who only ever changed oil on cars. The real hilarious moment is when they started a program to take any box packer who applied and train them for a few months with promises to be a mechanic, or robotics specialist, or controls tech.. then stick them with a $10k bill for "Amazon trade school" if they didn't meet every standard. Standards by the way, that only required someone experienced signing off. So you end up with untrained, unqualified people that violate a safety rule or hurt themselves and not only get fired but now owe Amazon for every penny of the "school". They ended that disaster of an idea after only two years.
The real identifiable problem with Amazon is talent retention, they treat each and every talented individual as a resources to be tapped, used, and then discarded once they've pushed you past your breaking point. They truly believe that they can ALWAYS replace you. It doesn't matter if you are the Subject Matter Expert for every piece of tech and automation within a given facility, or not.
Second biggest issue, they have bred a culture of political hunger games within almost every new site. The only people at an advantage are the Operations teams that transfer in with the sole intention of gaining a promotion just to transfer out. I worked with some great Ops teams, but unfortunately Most will literally sacrifice every single person in that building if it means a promotion for themselves. So, in what world does it make sense to let business degree holding operations managers dictate and critique the responsibilities, priorities, and purpose of a buildings Maintenance team. A team that has among them several Mechanical, Electrical, and Robotics Engineering degrees. That's the kind of insanity delt with on a daily basis. 
Amazon is so consumed with identity politics and DEI initiatives, they've forgotten how to actually run a profitable business. If it wasn't for AWS, Amazon distribution would have gone under two years ago. I left when it became blinding obvious there was no more upward trajectory. After you're hired on, every promotion or raise is a financial slap in the face. Unless you're an Operations Manager that is. Don't walk away from an Amazon offer if given the chance, Run.

The short version: Definitely a college student job or if you need a side gig. Chill, easy work mostly, annoying customers from time to time as with any retail setting, a lot of repetition and standing. Co-workers make or break the job. I should note that it can be physically intensive when dealing with receiving, sending out returns or certain large packages. 

I'm going to write an essay here below on my experience.

The long version: I worked at a drop-off/pick-up location in a Whole Foods Market, no real responsibilities toward the store itself just the amazon specific work area and cleaning up after receiving. Workload varies, depends on holidays, school back in session, or any prime days/ special offers. Responsibilities included: Receiving deliveries from USPS, UPS, or fulfillment center. Processing returns for customers. And stowing/auditing of packages to ensure that the customer's package had arrived and where to find it to retrieve it for them. 

Receiving could be upwards of 800 packages a day on really busy days, I would say a minimum of 100 on a normal day.  Receiving usually involved going to the Whole Foods Receiving area and unloading the pallets from the fulfillment center, which is where most of your packages come from, onto U-boats and take them back to the Amazon area. USPS and UPS will usually bring anything in for you.

It was a flex position so shifts were usually 4 hours long and worked on a bid/first come first serve every week. When everyone wanted to work you could probably manage 12 hours a week, if overstaffed you'd be lucky to get 4 hours a week, sometimes not even that. Nothing was guaranteed. PTO starts accruing immediately and is usable immediately. 

You get maybe one chance to move up and that's only assuming the site lead spot is open, even then the manager might string you along for months and hire someone else but expect you to train them.

To be transparent the job itself is relatively easy, but can be overwhelming if you end up doing the work of multiple people because the shift before you/the person with you either doesn't know what they're doing or hiding in the back. The people you work with really make the job here. Customers can be mildly annoying at times, but one you educate them on how things work everything goes smoothly...Unless the equipment you have there is being faulty due to poor software or hardware.

I loved the team I worked with when I started that was why I stuck around for awhile, then all the weirdos started getting hired and causing issues. By then dependable or fun co-workers were gone. Really just drew in the unlikable, lack of social awareness type of people. With no real interview process it was easy for them to get hired. The training is just some videos and mostly learn by repetition. Problem solving and critical thinking can be necessary but for some reason a lot of the people getting hired there recently seem to lack it.

If I come off as bitter it's because I am. The site went from a well-oiled machine with a dependable team. To a cluster fluster of incompetence with no real support to be had from our direct manager. Any request for help was met with a very generic/"corporate response" and it was mostly on us to get it figured out since management is all remote. They would stop by from time to time, like months between visits or supposedly show up to correct problem co-workers but that never really did anything. Its about the same for their "HR" team. 

Summed up, the best parts of the job for me were the amazing people, the chill work environment and the flexibility that the position offered. The worst parts were the OTHER people, the lack of management support, and the low hours.

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