locator

customer service representative

driller

construction laborer

hydrovac operator

FirstDigital

As a network technician is chaotic and frustrating, with no clear direction or adequate tools. Despite learning to troubleshoot under pressure, the lack of formal training and support from management is detrimental. The workplace culture is toxic, with poor communication and a lack of recognition for hard work. The hardest part is dealing with unrealistic expectations and insufficient resources, while the most enjoyable moments are the rare successes and camaraderie with fellow technicians. Overall, significant improvements in management and support are needed to make it a better workplace.

This company suffers from terrible hiring practices that exacerbate its already challenging environment. The company frequently hires underqualified technicians without proper vetting, leading to a team ill-prepared to handle complex network issues. The onboarding process is virtually nonexistent, leaving new hires without the necessary training or resources to succeed. Additionally, there's a high turnover rate due to the lack of support and development opportunities, resulting in a constant cycle of hiring and understaffing. These poor hiring practices contribute significantly to the overall inefficiency and low morale within the company.

I love my job at Veracity Networks. I would have to say that what makes my job so enjoyable is that I have the best manager and the best  and most hardworking team. We all get along greatly and love to be around one another and provide amazing support to one another. The hardest part about my job is that the telecom world is a difficult industry to learn. There are a lot of variables and areas in telecom, though I have learned so much and have grown greatly in this industry. My computer skills have grown immensely and have become extremely detail oriented.

In short the best company to work for in Utah, if this title isn’t already held by FirstDigital it won’t be long until they do. With little to no experience working for a Fiber technology company they made learning and becoming part of the company structure painless and real tangible opportunities for career growth. They have an underpinning appreciation for their employees I’ve not found common among large companies

Typical Day:
     1. Looked over the days work
     2. Checked emails and answered them
     3. Checked voicemails and called back

What I learned:
     1. Learned about Telecom
     2. Learned about T-1's
     3. Learned to keep organized

Management:
     1. No glass door policy
     2. Their was no organization
     3. No training

Co workers:
     1. Nice
     2. Made a few friends
     
Hardest Part of the Job:
     1. Training myself 
     2. Couldn't ask for help
     3. Talking to management

The Most Enjoyable part of my job:
     1. Feeling accomplished
     2. Learning to be self sufficient
     3. Meetings

When I worked there, it was made very clear that members of leadership play favorites with its staff. People are promoted without having the experience or knowledge needed for a given role resulting in poor management /leadership and hurting the team overall.
The lack of career growth, and advancement opportunities combined with poor leadership is why I left...

Lack of communication 
• Drop everything and go (do what we have to do)
• Didn’t Inform me about on call process because I was interviewed for a position that wasn’t given to me when started working.
•Over experience and tried to talk me down on pay during interview. 
• They don’t provide proper tools for success 
•A lot of men standing around and gossiping about one another 

This was one of the worst jobs I had ever had. The nepotism was strong here. The management didn't know what it was doing, communication between installers and the company were poor. Porting numbers was a mess. The billing department was a mess of a joke. This was more than a decade ago. I hope things have changed since the Provo location and team in those days.  

Unfair employment practices galore. If you are on the sales team they complain and moan like toddlers till they get their way while other departments are lacking what they need. It's ridiculous like a total boys club.

It is a great place to work. Because it is like a family atmosphere you feel more like a person and less like a number. We fight and make up like family members do. You are left a lone and not micomanaged as long as you perform.

I enjoy the job and the people I work with. I feel like my ideas are heard and taken seriously. They encourage your growth within the company and want you to stick around. They are flexible about time off.

Top Job Titles	Average Salary
Locator 3 salaries reported	$19.00 per hour
Customer service representative 4 salaries reported	$16.63 per hour
Driller 2 salaries reported	$34.00 per hour
Construction laborer 2 salaries reported	$19.25 per hour
Hydrovac operator 3 salaries reported	$23.50 per hour

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