maintenance technician

property manager

regional property manager

on-site property manager

site manager

Fitch Irick

This company treats  maintenance technicians like subhumans. For example they use the term “porter” instead of technician, that shows how much the care about the position. This company does not want to give you full time hours unless you take up an additional property or properties. Pay is an absolute insult based on the nature of the work done & the work load and the stress involved with it. Plus as maintenance you’re on 24/7 emergency call, which typically happens after hours, so there is no down time for you. Upper management doesn’t consider this inconvenience when it’s comes to fair pay. Also if you do come in for an emergency call you’ll be scrutinized by upper management because quite frankly they’re cheap and really don’t want to pay you for that, but if you don’t come in for the emergency call and the tenant calls them, then it’s “oh why didn’t you go out and fix it,  why are they calling me blah blah”... In reality you’ll never have a weekend off at least not a peaceful weekend off without calls coming in or tenants complaining you’ll never have a chance to take a vacation because despite what management thinks, the maintenance techs definitely make the properties run smoothly. So if you’re looking for a job with heavy workload, management that treats you like you’re replaceable at the drop of a dime, no support, no incentives, no advancement and non annual pay raises this is definitely the job for you. A true Dead end.

My experience with Fitch Irick was extremely negative. This is honestly one of the most unorganized companies I’ve ever worked for. They do not provide an employee handbook, yet they expect employees to follow rules, policies, and expectations that are never clearly explained. Things change from one day to the next with no notice, no documentation, and no consistency. It often feels like different people are being told completely different things, and nothing is ever written down or made official.

Communication from management is poor, and concerns brought up by employees are rarely addressed in any meaningful way. Decisions feel random, unclear, and sometimes unfair. The environment becomes stressful because you never know what new rule or expectation will appear without warning. It’s very hard to feel supported, understood, or valued when the company operates with so little structure.

Overall, I would not recommend this company to anyone who wants stability, clarity, or a workplace that treats employees with respect and consistency.


I would not recommend working for GEM Management. They are very controlling and upper management expects so much out of you. They make hiring vendors for large jobs nearly impossible because they have so many hoops for the vendors to jump through to even begin working o 
property.  And since vendors wont work with us because of the ridiculous systems GEM has in place this puts off all the work on maintenance. Some things you may be expected to do as a GEM maintenance worker are full framing overhauls, entire subfloor replacements, completely painting 3-4 apartments top to bottom by yourself every month, usually 2 or 3 serious water leaks a month because all the water heaters are 25+ years old and so much more. I am over 72 apartments by myself (which is fine) but on average 3-4 tenants a month are moving out which means the units need to be turned and you are absolutely not allowed to go over 40 hours or you will be written up. You are on call 24/7 365 days a year and if you come out for an after hours maintenance call you are expected to leave early later in the week so the time doesn't count as overtime. 

Complete joke of a Job. Don't work here.

What is the best part of working at the company?
They is train well and seem to have your best interests at heart. However the position I applied for was assistant manager and was told later that job was no longer available. I told the HR lady I wasn’t comfortable jumping to manager but was assured I would be taught. They did send in a lady who taught me all about HUD, which was great and my regional cam once a week. I was asked to sign leases I was not licensed as well as my regional was not told I had no property manager’s experience and that they weren’t sure they would keep me on. I thought I had found the company I have always dreamed of, but because of the omission to my regional and the leases, I had to leave. It was so sad because I really wanted things to work out.

What is the most stressful part about working at the company?
Learning to become manager after only being a leasing manager prior to

What is the work environment and culture like at the company?
They all were great except what I mentioned previously 

What is a typical day like for you at the company?
Busy and learning at the same time

What is the best part of working at the company?
The office manager was very  good to me and friendly she understood when people are sick . The management over  her sucks 

What is the most stressful part about working at the company?
The upper  management you can never  make happy. All she worries  about  is a budget and watching cost she's not worth the residence or none of their Apartments how it affects them they are very mentally challenged and very needy people she don't care all she worries the mighty dollars

What is the work environment and culture like at the company?
The work environments nice there's nice people once you get to know them but if you make them mad they would do everything in their minds and their hearts to hurt you not physically just emotionally

What is a typical day like for you at the company?
A good day walking in the building in the morning seeing the folks and asking would you make them coffee for the morning and talking to them first thing in the morning to see how their day and night went

It is almost impossible to do the job they hire you to do. Very little training and constant changes with policies and programs. The wait to get applicants approved, emergency maintenance issues approved, and vendor invoices approved is staggering. The blame for the wait is never assumed by the people with the authority but rather pushed back onto the managers. Promised pay increases, bonuses, and promotions are used to get employees to take on extra work for free. Once the work is completed, the promise is never kept. Bonuses are not paid and no legitimate reasons are offered. The meetings are everyday and sometimes used as a way to humiliate employees in front of others. It is almost impossible to keep good vendors because the invoices do not get approved through upper management so the vendor has to fight to get paid. This company has great potential and many good employees but the integrity and accountability is missing throughout the organization. 

I was a manager for 4 yrs, had 4 different SPM's, some was good and helpful but before I left was not. Not the best personally and would not back her employees and the company as a whole did not, as long as you covered their butts and done paperwork and collected rent they didn't care, pay was not fair with the amount of work you have to do.
I felt very unappreciated by GEM, as a employee who gave 100% and keep a full complex and paperwork 100%. Most upper management talked about the employees, also check your check stubs cause they good at not doing the taxes correctly! and will mess you up and not care or take responsibility for their mistakes. I worked 2 complexes all the time also took on a 3rd for 6 mths, helped train people that was new that made more money than me. Which I thought was very unfair!

What is the best part of working at the company?
Other site managers help each other and are concerned for each other. Management not so much.

What is the most stressful part about working at the company?
Soooooo much paperwork!!!  Unnecessary reports required.  Regional manager sends out threatening e-mails to entire staff, even when it doesn't apply to you. Very discouraging.

What is the work environment and culture like at the company?
You are basically on your own.  No training.  Management not helpful.  If it weren't for other site managers helping each other, we would be lost!!

What is a typical day like for you at the company?
Answering phones, listening to complaints, trying to find vendors who meet the corporate requirements, paperwork, and more paperwork.

Start each day with dozens of redundant emails from micromanaging supervisor. Property barely habitable with no plan to correct but we are expected to lease at an extraordinary rate. Toxic culture with very apparent cronyism and favoritism. One difficult part of job was the rundown condition of the office. Also being told everyday we need to correct issues seemingly ignored for years  - now that they are having a negative financial impact - with no financial means. No phone in the offices so expected to use your personal cell with no reimbursement. Approval required for everything imaginable and is always a hassle. Very little enjoyment in a workday.

What is the best part of working at the company?
During the summer, you get off at 12pm on Fridays.

What is the most stressful part about working at the company?
This job was very out of date. The techniques and methods they used down to the software was historic. 

What is the work environment and culture like at the company?
It seems to be a military type environment, where you were expected to come in, do your job and leave. The staff seemed stressed which lead to high turnover. Their opinions were not asked and therefore were not valued. 

What is a typical day like for you at the company?
I went in. Grabbed coffee and went to my desk to work. Worked for 8 hrs and went home. We had unproductive staff meetings because nothing we discussed was followed up on.

Top Job Titles	Average Salary
Maintenance technician 3 salaries reported	$17.67 per hour
Property manager 1 salary reported	$22.50 per hour
Regional property manager 3 salaries reported	$71,667 per year
On-site property manager 2 salaries reported	$25.00 per hour
Site manager 1 salary reported	$19.50 per hour

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