audio visual technician

technician

audio visual engineer

Five-Star Audio Visual

Good people make a good company, and Five Star is full of good people who work very hard and still have fun while they do. Every company has it's own issues but the overall culture is positive and management is constantly working to improve on it, as well as on their communication with employees, and on employee satisfaction in general. 
Throughout the pandemic and in this current world climate it's hard to find a job that actually cares about its people, but Five-Star has done its best to support its teams. I've had the opportunity recently to travel and work with teams at other properties which has gone a long way towards gaining experience, and it's been cool to get to know more people within the company, in addition to the ones I usually work with. It's made me feel more involved.
Since they aren't one of the massive corporations in the AV hospitality industry, there is less red tape and no complicated chains of command which is refreshing. I feel like my voice is actually heard here. Work/life balance is always tough in this industry but, in my experience, the team will step up to cover for and help each other, and open communication goes a long way. 
Even with all the challenges and changes of the last few years, overall, my experience here has been a good one and I'm looking forward to seeing even more positive progression in the future.

I have read the reviews and had to interject.  Clearly the reviews were written by individuals who were either bitter or did not have the experience that so many of us have had.  I am a current employee of Five-Star AudioVisual, and while yes it is not immune to problems that face smaller businesses, it is a great place to work.  Those who have reviewed and say that there is no or little chance of promotion/advancement are quite wrong.  This company has spent a lot of effort to desgin four levels of certification that provide for raises and promotion.  If an individual is reporting to the contrary, they are not doing the work to "get noticed."  Five-Star recognizes those who display drive, intuitiveness, and personality; and it rewards and offers new experiences for those people.  Any job or career path you choose, you will get out only what you put in.

Honestly, If it wasn't for the the fact that it felt like upper management was reactive instead of proactive, this company would be pretty much perfect. The pay is better than average and the individual properties are almost all wonderful to work in. Unfortunately, it just feels like upper management is kind of lost at sea and just grasping at straws. Problems are very rarely seen coming. Instead there is usually a mad dash after the fact that usually leads to large sweeping changes for everyone that ultimately are ineffective for a majority of the company. There also isn't very many avenues for advancement. If you want to go into administration/ops, you are good. If you want to advance in any technical or sales related ways though... good luck.

From the top down, Five-Star aspires to be the best audio visual provider for hotel and conference center venues. Being separate locations, some a long distance from the corporate office, we run our offices as small teams which leads to lasting friendships and professional contacts as we advance in position or move to new opportunities. The most enjoyable part of the job is the sense of achievement from a successful show and a happy client.Though for the die hard AV enthusiasts, playing with the gear and being encouraged to try newer and more innovative things may be the best part of the job. Like all AV positions, we work when there is work to be done, which means potentially long hours. We are definitely not a 9-5 type job, which can be taxing, but the fun we have while working is worth the effort.

This is a high turnover company. The employees they are able to keep are forced to do the the work of two or three people for the price of one. They have impossibly high and inconsistent expectations. As a salaried employee, I was expected to work 55-65+ hour weeks 10-15 days in a row regularly. Days off were rare. A raise was quickly denied. When I made changes to be able to work the agreed 40 hour weeks they weren't having it. Management was communicative though I never received any meaningful help from them. As a previous reviewer stated, "They work you to the bone and if you don't worship them, they fire you for a made up reason." Agreed.

They'll fire you off rumors they heard from other directors but won't follow up with you about said rumor. Also they'll fire you if they don't like an answer you gave. They preach communication but won't let you know if they're thinking of getting rid of you. 

Also some directors like to play favorites with some of the techs. So if you're not that property director's favorite or "homie". You get no perks. 

The type that'll laugh and smile in your face but lay you off the next day for no reason. 

Owner of company places people with less experience to manage over people who have considerable more experience when it comes to Hotel AV Department operations. Inexperienced or improperly trained "technicians" caused excessive water damage to convention center property in Tampa Florida. Too much politics involved if you want to advance. Promotions should be given to individuals who know more about the business rather than schmoozing up to owner. I left after 1 year and got a much better job.

What is the best part of working at the company?
Unprofessional! No training and POOR COMMUNICATION! 

What is the most stressful part about working at the company?
The immature corporate management. The borderline abusive attitude towards techs and middle management. 

What is the work environment and culture like at the company?
Horrendous. Unprofessional. Childish

What is a typical day like for you at the company?
Useless and boring. Unsupportive.

What is the best part of working at the company?
some flexibility, if you want a consistent schedule with hospitality av work. 

What is the most stressful part about working at the company?
working with ignorant and arrogant young people that have zero to no experience.

What is the work environment and culture like at the company?
there is hardly any culture really. they need to reevaluation their business model and how they actually conduct themselves 

What is a typical day like for you at the company?
busy and sometimes you do  irrelevant work for hospitality av.

A typical day at work consisted of always making sure the setup for any event was was as requested by clients, and always in a professional manner.  The position was very hands on and will teach you a lot along the way when it comes to lighting and audio setups.  Having an extensive early background in Customer Service also helped majorly when it came to interacting with clients and guests for each event.

Top Job Titles	Average Salary
Audio visual technician 2 salaries reported	$25.94 per hour
Technician 1 salary reported	$15.23 per hour
Audio visual engineer 1 salary reported	$15.00 per hour

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