housekeeper

licensed practical nurse

cook

server

nursing assistant

Fleet Landing

At Fleet Landing's nutritional services department, 2 main shifts covered the basis of the day (5am to 2pm, 11am to 8pm) and the kitchen was obviously open 7 days a week which included holidays. The work pace for every shift allowed easy time management and proficient and productive work to be done. However, working directly with residents taught you to be very patient and compassionate to the needs of others which became an ultimate benefit. Management was very relaxed but always cracked down to meet deadlines and safety measures for inspections and co-workers displayed great attitudes and positive reinforcement with their ability to strive as a team. When everyone came together as a unit the job was never difficult. But if certain individuals came up missing or neglected their work at the expense of the rest of the team, it became a problem and clustered the efficiency of things getting finished on time. I loved to supervise and serve in the dining room for assisted living patients. Communicating directly with the residents allows you to learn more about them and about life in general through their plentiful wisdom.

So I started here for the pay increase.Many places aren't paying CNAs a fair amount in Jacksonville. So I decided to give it a shot here. The reviews looked good and everything looked great. Orientation was honestly the best part about being hired here. They make it to be something that's it's really not. When you're out of that training/Orientation phase. Honestly I feel like I was played. In Orientation I was told I would work a certain area, but now that I'm on my own. I'm not working in that area and if I had known from the jump, I would've told them, "No!"and walked out. Not only that but there's no teamwork and communication with my group of people I work with. We don't have enough tools to take patients vitals and get scolded that we're not charted on time. How do you expect vitals to be charted when there's literally ONE dynamap for everyone to use? I'm definitely looking for other options at the moment but this is just to hold over until I find something else. I thought I would enjoy working here but I don't. Don't let these other reviews fool you like they did me. Just Beware before you finalize ANYTHING! Think long and hard about it. I'm an 8 year CNA and know it's different after training and Orientation but I mean different in a negative way. Everything seemed fine but once I was on my own, the ugly picture started to finally surface. 

Thinking about doing agency. I'm not cut out for SNF/LTC anymore. 

There will be pros and cons obviously working at any job. I’ve seen and heard about some pretty nasty stuff and experienced an absolutely AWFUL nurse that was terrible to the residents. But, I felt comfortable enough to speak up to my boss. I felt at home, sometimes didn’t even want to leave. The employees I worked with were more or less okay, but the ones I bonded with were wonderful. 

The atmosphere was great, the residents were absolutely wonderful, and I wouldn’t want to work anywhere else. Sadly I moved and I miss every single resident there, mean or not. This job takes a toll and you have to be mentally strong to deal with certain residents. Speak up and be present. This can be an amazing job if you just work. If someone does something you don’t like, get over it. Life will bring a never ending cycle of rude people, but it also brings you the wonderful people at Fleet. I had a great opportunity to meet so many people from around the world, so many residents that did amazing things, and hearing their stories and spending each day with them made the day go by. 

The administration is understanding and will work with you if you have any disabilities or health problems that are causing you to miss work like I did. I wish I didn’t leave so abruptly, I would 100% return. 

After 5 plus years of employment here, raises are 2% or less. I have known employees who didn’t even receive a raise after annual evaluation. Evaluations are cookie cutter and given by those who are not fully aware of how hard and efficiently you work. Responsibilities are constantly given, but compensation is not.   They continue to build on the property, but do not compensate employees well. Residents pay our BONUS and our Scholarships; not Fleet Landing. Every couple months you receive a $10 gift card for showing up to your shifts on time, good deeds IF recognized by management, etc. Management is rude and those who have been employed there the longest have no clue about managing people or a department successfully. Favoritism among department managers and hostesses. Upper management seems to be oblivious to it all even after constant trips to HR by multiple employees. Time off is difficult to get approved because we are always short staff.

A typical day of work would involve opening the restaurant, which would usually take about 40-50 min on average.  Then the staff would get together for line up while the chef would reiterate the additions of the day.  In my time their I learned many lessons of all aspects of the business, from the back of the house to front of the house.  Management was very helpful and accommodating, especially when service was extremelly busy.  With a staff that included sometimes 12 to be on the floor at once, things could get pretty harry but for the most part everybody pulled their weight and helped when needed.  The most  rewarding part would have to be when the people really just enjoyed the experience and had a smile from ear to ear.

Fleet Landing really stands out from the rest. They truly care about their employees. After you are on your own, manager and HR staff have check points to check in with you and make sure you have all the resources you need to be successful in your role. It’s a work in progress (like any other company) yes, they have agency to assist (LIKE EVERY COMPANY) but they are all there for the same reason and passion— to make Fleet Landing feel like home for their residents! Also— their new Nursing Pay is AWESOME! 

The staff across the campus is so welcoming. You can 100% guaranteed you will be greeted by a wave, smile, or a hello by the residents AND employees. The residents LOVE it here. Fleet Landing is always coming up with new ideas to keep them entertained but at the same time SAFE. 

And they’re expanding!!! So much opportunity for growth and development. 

Used to be a great company to work for. It has drastically declined in the past year. Employees who have been here 10, 15, 20+ years are resigning. Upper management do not care to see what the problems are, they would rather just keep hiring people. The turnover rate is VERY high. It is a beautiful community but if you talk to anyone who has worked here a long time, they will tell you how much Fleet Landing has changed for the worse. A lot of people are unhappy. Pay is minuscule and the company is making so much money. The company is losing good workers because we are short staffed, underpaid, undervalued, and unappreciated. I thought Fleet Landing would be somewhere I retire from. My experience (and many others) working for this company has not been a pleasant one. If you have other options you may want to reconsider working here

Although it's a very nice looking place to work management is not great, and the pay is just okay. Management does not communicate well with employees, and won't give opportunities to grow in your position, or with the company. Management is no good at communicating necessary information back to employees which can lead to resident/family member conflicts. Also to be a very small dept it is unorganized. Management does not follow up with resident or employee complaints. This position is not for someone who needs a steady paycheck.

It was a shame to leave in one respect. The retirees themselves, when you get to know them and their stories are remarkable and there are more true heroes from WW 2,  Korea and Vietnam.

It was with the greatest of respect to be of service to them. I have genuinely never made more welcome than in any of my careers

I was criticized for succumbing to their needs during service, rather than just fluffing them off. The CEO was never seen in the dining room intermingling with the residents, which to me is totally unacceptable.

Yes It was my first time in the type of surrounding,but bottom line, we are in the guest/retiree service business to give them our very best to enhance their deserved retirement.

Fellow coworkers help to ease the tension and bring a sense of worth. The residents, for the most part, are so appreciative of any and everything you do for them. They make you feel like your helping family at times rather than being at work. However, the upper management and certain “important” personnel that are mostly in charge of the campus and each department fall short on communication, organization and honestly respect. At least a feeling of equal respect and understand is very much lacking. I’ve had many nights I came home frustrated after an event or just a normal work day going south. 

Top Job Titles	Average Salary
Housekeeper 8 salaries reported	$16.50 per hour
Licensed practical nurse 6 salaries reported	$31.17 per hour
Cook 3 salaries reported	$18.00 per hour
Server 7 salaries reported	$15.00 per hour
Nursing assistant 6 salaries reported	$19.42 per hour

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