truck driver

shuttle driver

local driver

terminal manager

driver

Fleetmaster Express, Inc.

I've been with Fleetmaster for almost a year and I'm still hearing that dispatch and planning are "new". You can sit for several hours waiting for a load and they say that you get paid "detention pay". It is a joke. I sat for 4 hours one time to find out the load I was picking up was the trailer right next to me. So after weeks of argument I got paid $20 for my time. I am well worth more than $5 an hour. Turnover is high at this company. If I had a say in what happened, I would guarantee that you know what your pre-planned route is before you finish the one you are on. I would also increase the detention pay to start 30 minutes after it starts and pay at least $15 hr. Detention pay should not have to be "requested", it should be automatically paid. Every time you call, someone "new"  answers the phone and gives you a different answer. The "safety bonus" is a joke. I have heard that years ago it was a great company, then the owner passed and the son now runs it. Anyone who dispatches or plans leads should have some knowledge of how the truck driver daily routine is and should have to ride with a driver for a couple weeks. I am leaving because I'm tired of hearing excuses and want to be able to plan and know where I'm going to next.

When I left, there was half the terminals that were opened when I started, but still hiring drivers in those areas...less and less people in Central Dispatch equals overworked customer service reps and planners.

End result is more dispatchers than customer service/planners (aka: Terminal/Driver Managers and customer service combined.) This reads that the reduced overhead is the product of micro-managing/overworking operations employees. Drivers are walking out as soon as they show up. Don't look for a promotion if you are good at your job. You will stay right where you sit, and they will hire someone off the street and have you teach them what you know. Especially if you are a Woman.

Being a truck driver is demanding, but each day brings a sense of purpose and accomplishment. I start my mornings early, often before sunrise, to ensure I’m ahead of traffic and right on schedule. Timeliness is everything in this job, and I take pride in delivering every load on time, every time. The road can be long and tiring, but there’s a unique freedom in being out there, covering miles with a clear destination. What makes the job even better is having a great dispatcher. Communication is always smooth, and I know they’ve got my back when challenges arise. They keep things organized and efficient, making my routes more manageable. Whether I’m hauling across town or state lines, I know I’m part of a team that values reliability and hard work. It’s a tough job, but a rewarding one — and I wouldn’t trade it for anything.

What is the best part of working at the company?
I was out of work for the whole month of December and part of January. I didn't know that I was entitled to temporary disability. My driving manager put me in for compensation and HR seen it through. I got paid 60% of my pay for a month and a half that was pretty cool . they didn't have to do that. People are pretty cool


What is the most stressful part about working at the company?
Company has become distant from its drivers. High turn over of drivers. Poor dispatching . 

What is the work environment and culture like at the company?
 Everyone you work with is real cool, they'll do what they can to help you. If you don't want to do something or go somewhere they don't make you do it.

What is a typical day like for you at the company?
I was a truck driver so I was driving

My position at Fleetmaster was very stressful; however, I enjoyed the challenge.  The hardest part of the job was the continual interruptions of phone and radio calls while trying to ensure that trailers were set and assigned properly.  The most enjoyable part of the job was the satisfaction I felt assisting MillerCoors, spotting customers, and drivers with any issues they may have had.  I enjoyed knowing that I had made each step of the process as painless and productive as possible while providing a pleasant experience for everyone.

What is the best part of working at the company?
The best part of working there was that you were home every weekend. 

What is the most stressful part about working at the company?
The most stressful part about working at the company is that the company doesn't have your back, Even when you have theirs. 

What is the work environment and culture like at the company?
The work culture there sucks! You stand up for the company and expecting them to have your back, but they don't! All they care about is the money. They don't care about the drivers

What is a typical day like for you at the company?
Typical day for a driver is get up run to wherever you got to go deliver so on and so forth

I was employed over 10 years and was repeatedly assured that I would have a job by CFO and upper management however the terminal was closed.  I was given multiple reasons to why - no freight in the area but yet they were not trying to get freight in the area and were unable to hire drivers in my area but yet the very next day they placed 2 new drivers to my terminal.  Management will lie to your face and expect you to not have questions.  Requested a call from my direct manager and I am still waiting on that call.  It was a great company when I started but the last 2 years after MillerCoors closed it went down hill.

No Promises will be kept from management at any level, and only gets worse as you climb the chain. Leadership will brag about how generous they are (they aren't) 
You are a number, not a person in any role from Driver to office Manager.
Company will Over Promise to get you onboard, and at least for me, under deliver every step in every scenario,  seems to be the recruiting & sales tactic. 
You'll be told the company is a premium brand, it's about as premium as a folex watch. 
I could go on pages, but to keep it simple. Horrible Company, Horrible Leadership. And even on the road you will almost certainly feel that you are being micromanaged every second of your day.

As a Long Distance truck driver of 22 years ..my character was assassinated by a company I put my life on the line for. I was negatively impacted by the review sent on  my Truck Drivers report. It impactts my career. They claimed I was disorderly with customers, late and out of place. I was none of that. I received excellent reviews from other companies with bonuses. This company was always having difficulty with my pay and promised mileage. I was barely making ends meet.
I love my Career...As reported by other Tribe/Tyson I was an excellent worker and received outstanding reviews.


What is the best part of working at the company?
After 4 and a half years, the crew I worked with at the end were decent guys.

What is the most stressful part about working at the company?
Low pay, 6 different people overseeing the Fort Worth operation in 4 and a half years. Straight pay, having to work 6/ 12 hr days just to make a living, management alters the hours on the time clock. Corporate lies to it employees, and withholds money, such as covid for being an essential worker.

What is the work environment and culture like at the company?
Work was easy, yet dysfunctional and times kayottic.

Top Job Titles	Average Salary
Truck driver 8 salaries reported	$20.81 per hour
Shuttle driver 6 salaries reported	$21.00 per hour
Local driver 6 salaries reported	$22.42 per hour
Terminal manager 1 salary reported	$75,000 per year
Driver 1 salary reported	$21.50 per hour

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