ophthalmic technician

registered nurse

tester

technician

front desk receptionist

Florida Eye Clinic

I usually worked alone except for two days a week with 30+ patients on the schedule; majority for procedures. I assisted the specialist with preparing patients for injections, lasers, scribed medical findings, provided educational material to patients and discussed patient's diagnosis and addressed questions and concerns after doctor has left the exam room. I was the doctor's lead writer who traveled to three office locations.

I have learned about eye diseases, causes and treatments. Learned diagnostic testing and the retina more in depth.

Management needs improvement, there was a lot of office politics and favoritism and gossip. Upper management did not provide enough staff to help. They refused to hire help and never were consistent. They demanded a lot from staff and made constant changes but never provided the proper tools or training for the performance they were demanding. 

I worked well with my coworkers and had a small great team who pulled together through such a busy, non-stop schedule; being pulled in many directions to try and make the clinic flow in as much of a timely manner as possible.

The hardest part of my job was the lack of help and the constant switching of providers. I went through three specialists in the two years I worked for the company. I was overloaded with patients that had difficult cases causing me to speed through patients and sacrifice accuracy for speed.

The most enjoyable part of my job was the wonderful patients and the wonderful doctors I had the pleasure to work with and learn from.

Working at Florida Eye Clinic has its up and downs. It’s busy busy busy so if you like keeping busy this is the place for you. I don’t want to speak bad on the company but they could improve a lot here, the place looks old school and needs to me modernized and the system needs to improve for checking in and out patients because it can be a lot for the front desk and you’re constantly getting complaints from patients saying they were never informed that their appointment was canceled and it’s frustrating because it takes MONTHS to get an apportionment unless it’s an emergency. Mostly elderly people come to the office. Everyone here is extremely nice and SOME doctors are really nice and some are really rushed and unpleasant. You get off early on Friday by an hour but you don’t get a lunch and you have to park far far away from the building or you get write ups. Doctors here are constantly being changed so it can get confusing. Everything is expected of you even if it’s not in your job description. 

NEARLY EVERY DAY FOR OVER 5 YEARS I CAME TO WORK IN A GOOD MOOD. I LOVED MY POSITION. MY TRANSCRIPTION JOB WAS ALWAYS FIRST. I ORGANIZED MY DAY AS TO WHAT NEEDED TO BE DONE. IN THE MORNING AND AFTERNOON I WOULD BREAK THE SWITCHBOARD OPERATOR AND WOULD BREAK HER FOR LUNCH ALSO. I WOULD THEN GO BACK TO MY TRANSCRIPTION. I MADE SURE THAT EVERYONE HAD EACH OTHER'S INFORMATION JUST IN CASE THERE WAS AN EMERGENCY. WE CELEBRATED HOLIDAYS AND BIRTHDAYS WITH POT LUCK'S. WE HAD A VERY HAPPY OFFICE. FOR THE MOST PART, EVERYONE GOT ALONG WELL. IF THE TELEPHONEOPERATOR WAS ON VACATION, I WOULD COME IN EARLY TO GET MY IMMEDIATE WORK DONE AND WORK THE WEEK-ENDS.

There’s no room for advancement. They do not promote employee education at all. There’s multiple conventions that happen every few months and employees were not encouraged to go or incentivized to go like at most companies. Getting time off is a hassle, if you have a flight to catch don’t bet on being approved until a few days before your plan when it could be too late. There’s a ridiculous amount of favoritism and once you are on the outs they will do what they can to remove you.  You will be expected to travel to any other location at the drop of a hat often times when you are already with a patient. You don’t get compensated for travel unless you are traveling over twice the distance of your home office. I didn’t have a terrible experience but seeing the cons occur daily was too much. The random policy changes on the whims of the ceo were not encouraging either. I constantly felt bad for my former coworkers.

When I first started, they really emphasized a "no-gossip" policy at corporate.  It was the first time I had ever heard of this but soon came to understand why. I did a 1-week training at the Altamonte location and I generally do not have any complaints. I was then transferred to my permanent office located in Ocoee. I have never worked in such a toxic environment. Its all about gossip, cliques, who you know, and RACE. If you werent white, you werent getting paid fairly. Also, forget about accusations. Again, if you arent white it doesnt matter what kind of proof you had to back your stort.. you will always lose and be wrong. The manager at the time was a shitshow.  Cops came in looking for her and her husband. It was incredibly frustrating working here and I couldnt have been happier to have been fired over taking a day off that was previously approved a month prior due to THEIR lack in finding coverage.

There is alot of disconnect between the offices; I was assured each office operated the same and they do not. They have a correct post mistake learning system; meaning that they will advise you of your mistake AFTER you made it unknowingly; being threatened with write ups for mistakes…. Instead of insuring the correct information before hand. If you are told one thing by a different department 90% or the time it’s not the same across the board. Pay is supremely low and a lot of the workers like myself are spread thin. The favorites are obvious and biased and micro aggressions never cease. 

This is hostile environment where unless you’re a favorite then you will be silenced, and pushed aside until you comply 

This is a busy practice. I have enjoyed my tenure here. the co-workers work together as a family. the management is fair to its employees. the hardest part of the job is hearing the doctors give patients bad news. the best part of it is when patients can see better after they have had surgery. I have learned that people are really people and each one has a different personality and that is as it should be because it makes our world a most interesting place.

Dismisses people on a whim
No training in the company process/procedures
No management training, they are not empowered, decisions strictly in the hands of the CEO imbedded in days gone by
Good, good people in the front line staff that need to be used to their fullest potential
Huge disparity in pay compared to comparable responsibilities

The doctors for the most part are great to work for! Management is hit or miss. Second floor supervisor is so great, she’s amazing at what she does. The employees are great as well. Unfortunately, having good coworkers doesn’t pay the bills! Other than that, there is a lack of communication and SEVERE lack in compensation and benefits. Ridiculous rules regarding travel pay, and such a miserable uniform allowance, if you could even call it that. This place is a joke, don’t work here. This company only cares about money, not their employees.

This company does not treat its employees fairly.  The CEO is allowed to make all decisions regarding the operation of all locations including how all employees are paid, who is hired/fired and has complete autonomy regarding the daily operations of all facilities.  The CEO is only concerned about saving money and does not make business decisions based on what is best for the organization- only how cheaply something can be done.  

Top Job Titles	Average Salary
Ophthalmic technician 14 salaries reported	$18.46 per hour
Registered nurse 3 salaries reported	$37.33 per hour
Tester 4 salaries reported	$19.50 per hour
Technician 6 salaries reported	$17.33 per hour
Front desk receptionist 2 salaries reported	$16.00 per hour

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