barber/stylist

barber

cosmetologist

hair stylist

shop assistant

Floyds 99 Barbershop

Be prepared to interact with anywhere between 50-150 clients completely on your own every single shift, where many of them will be completely rude to you as they don't view front desk staff as real people. The technical staff will treat you poorly, because they also don't see you as a human. Unless you're lucky and get a manager that actually has front desk experience, they'll treat you poorly too because they don't understand the difficulty of your job and will constantly see minimal errors as life ending problems. You have to multi-task an absurd amount, because once again you have to do everything on you own and managers / stylists will not help you at all. Every day the company would add some new task that is just NOT doable with one person working the front at a time, but they won't listen when they are told it's not doable. Did I mention you won't ever get a lunch break? Since they schedule you one at a time, there's no one to cover you for a break and your manager will throw a fit if you ask them to. They will work you to your breaking point. 
The environment here is very clique like, and people talk about each other every minute of every day. You say something to someone and add "please keep this between us", they'll agree, and ten minutes later the whole shop will know. It is not a safe environment, no one is your friend, and no one actually cares about you or your life.
Good luck trying to get the hours you need. The company does not want to give money to their low end employees, so you will get paid dirt and be told you can't get more than 12 hours a week even if you specify you need more or have been working there long enough that you should be offered more hours. If you need a certain date off for an event/doctor's appointment/vacation/etc you will need an extreme excuse as to why - and will likely be scheduled on that day anyway.  
I can't express enough how much management and up does not care about you. This applies to front desk and technical staff. All they want from you is to somehow complete 200 haircuts in one day when you only have 8 stylists working 8 hour shifts and they each need half an hour per cut. They attempt to pride themselves on a family environment, but Floyd's is anything but a family.
They will do everything in their power to make you feel as though you are replaceable, no matter what position you are or how valuable you are to your location. Managers will try to scare you by saying they have 5 interviews coming in for your position, when no one really is interviewing. Corporate will give you training and tell you to say exact words to a client and when you do and the client gets upset, corporate will gang up on you and tell you you're in the wrong when you did exactly what they asked you to do. And let me add - this stuff all happened to me, and my manager clearly favored me. I came to work every day wishing a car would hit me on my way just so I wouldn't have to show up, and I was a FAVORITE. I can't imagine how awful this job is when you aren't one. Don't work here. 

Started out as a great place to work but recent changes it has gone downhill FAST.  I've lost many loyal clients due to the inconsistencies (booking systems/apps, payment system, price changes, service changes, product changes, appointments are constantly pushed back to accommodate walk ins who never return).  I had no orientation when I first started and was put into one about 9 months after I started.  Management seems to be selfish and pushy so they can meet "bonus" goals.  If there is an issue dont expect it to be resolved.   Ive been told MANY things 1 way or have been made promises and then Management turns around and does something completely different with no communication.  They seem to only tell you what they think you want to hear.  I feel HORRIBLE for how previous employees were treated and not communicated to during 2020.  We lost many great barbers and stylists who never heard from the company whether or not they had jobs to come back to.  Extremely unprofessional in my opinion.   Rules/regulations seem to change daily in this place and things are extremely inconsistent.  We never get the required 2 10 minute breaks and a lot of times end up working thru lunches as well.  If you have 10 minutes before your next client expect them to shove another in your chair and do a quick cut.  We don't have time to properly sanitize between clients let alone use the bathroom or grab a drink of water quick.  You are EXPECTED to know how to do everything and do it well without any type of training or education.  I have personally asked several times for education on certain hair cuts and hair types and was refused unless I was taught by a "Floyd's approved instructor".  

Inconsistent schedules, inconsistent pay, inconsistent rules, inconsistent management, inconsistent treatment, inconsistent reviews, inconsistent moods, inconsistent clientele, inconsistent cleaning, inconsistent co-workers, all stemming from inconsistent ownership of the franchise locations.

 I'm sure corporate is great, but steer clear from the Florida shops! There are people there that know what they're doing and how to at least pretend like they care about the staff in a convincing enough way, but owners do not and will not trust anyone or take any perspective further than humoring it for a brief moment. If they think you're funny, they'll keep you around no matter what you do. If they don't like you, they will do whatever they can to get rid of you without having to pay unemployment. 

Clientele typically tips well, but not enough to make up for the stiff pay scale and "service fees". Receptionist staff cycles through frequently due to high stress levels and being underpaid for what is expected of them to succeed and grow in the company. Growth is minimal.  If you aren't interested in management, don't bother trying for any other promotions: there are none! If you are interested in management, be prepared for over 40 hours most weeks due to the workload given to you for less money than what a chop-shop barber would make if you don't hit your "required numbers" for your bonus. If you're even a penny off, they will not give you a bonus, which the bonus is the only slightly redeeming factor for being a manager. Even then, you're underpaid for having to be on call 24/7. 

Your co-workers end up like family, and there are some really incredible people working in all locations, but majority of them would sell you out if it meant getting a Sunday off. 

Overall, too few people with too much on their plate because the owners are making too much money to care.

Your not allowed to touch the computer as a stylist to accommodate clients. So if you go over your haircut time or get over booked you will never know unless you ask. It’s a fast pace shop with a lot to handle when the consulting times are under valued with a customer. 

Anything that the receptionist does with clients on your schedule can be modified with out your consent such as returning or new clients. Which is a bonus if you get returning clients your pay is higher. The receptionist can modify your returning clients to a walk-in if they want to. Therefore you can lose money easily without knowing. 
If you get fired they make you leave out the back door and you’re not allowed to touch your station because they will pack up your belongings as you are in the office getting terminated. You must ask permission to clock out after getting terminated.
 Highly considering this a hostile environment Since you have to depend on the receptionist.  A lot of favoritism happens when stylist aren’t allowed on the computer to check clients in or out, therefore the receptionist can book your clients to whom they choose, they can also modify retail sales to themselves, they can basically control your job and pay Check by modifications. Highly recommend your work be documented so the numbers match correctly.  It’s a bad experience to witness when your check is short. Great company, just bad management. Colleagues turn clients away anytime they want. So if you’re a client and this happened to you, report it! Seen this a lot. 

Great team members who are working hard to support the business throughout the various locations. They truly make the business what it is and deserve the support and recognition from the top.

Solid district managers who are working multi sites to facilitate training, employee relations and the overall business. There has been some turnover in this role when traditionally there wasn't.

Shop Managers and CSC- again, high turnover as pay is low per market standards. This leads to lack of proper training and poor culture.

 I will say that turnover overall- across the board is the highest I have ever seen in any company regardless of pandemic strife. In 30+ years of employment, I have never seen this high of turnover.

The HR department specifically has turned over 10 employees in the HR and Payroll department in the matter of 2 years which means 4-5 different rotations of HR and payroll in 24 months! Let that sink in. You will always see an opening in HR and payroll. I believe the reason is because HR has no real say/value in anything- it's strictly an administrative role and burnout is HIGH. No advancement- even laterally. 

Beyond that, the vibe is cool in the shops, with a visually appealing environment filled with music and self-expression. Pay is very low though. Benefits can be improved upon, and the business needs to be culture driven- including DE&I initiatives.  

Perks include: snacks and occasional lunch, spirit days, employee discount, PTO, and meeting cool clients and coworkers along the way.

Working at Floyd’s Barbershop in Superior, Co has been a truly rewarding experience. Among the various locations I’ve worked at, this has by far been the most positive and fulfilling. The shop is well-managed, with a manager who is both approachable and genuinely supportive. Their leadership fosters a respectful and encouraging work environment, which makes a significant difference in daily operations and team morale.

This location is consistently busy, offering great earning potential for barbers and stylists. The high volume of clientele ensures a steady workflow, and the flexible scheduling allows for a healthy work-life balance. From my first day, the team was welcoming, and the overall atmosphere is collaborative and professional—everyone works well together, which contributes to the smooth and upbeat environment.

There are, however, a couple of challenges worth noting. Parking can be difficult due to the proximity to the Sport Stable, which often leads to limited availability during peak hours. Additionally, the client survey system, while intended to support service quality, can be difficult at times. It offers clients a platform to voice concerns they may not have shared during their appointment, which can sometimes be discouraging for staff.

Despite these minor drawbacks, my experience at the Superior Floyd’s location has been outstanding. The combination of strong leadership, a supportive team, and a thriving client base makes this an exceptional place to work.

 Management is terrible, unprofessional. Floyd’s as a company not only disregards the basic needs of their stylists but they blatantly disrespect employees and their abilities and efforts. The fact that NO ONE made commission not even once since working with Floyd’s leaves me feeling hopeless and stressed. For the amount of work employees do and the level of service of which they try to provide every client is clearly not appreciate or valued by the company and it’s definitely not worth the pretty much minimum wage and modest tips employees receive. The level of upselling/number of haircuts an employee has to do to *maybe* get commission and god forbid I get even a single no-show client to ruin that whole week’s worth of work is ridiculous. The process they put employees through is ridiculous and unattainable. I don’t understand how employees  working full time doing over 10 haircuts a day are still not making commission. Floyd’s will not make accommodations for changing schedules after start date. Time off is always a request never guaranteed even when asking with proper time in advance. Basically, I feel burned by this company and truthfully they don’t deserve to have stylist at their disposal to use as their work horse while having to jump through hoops to achieve an impossible commission all while they happily sit back and I make their pockets fatter just because of a no-show. Floyd’s is a corporation who can not and will not share the wealth or even make sure employees have somewhat achievable goals. 

Love my coworkers with in the shop and my clients keep me going. Tried of cooperate pushing all of the stylist. Last time I checked the stylist are the reason the company makes money someone that doesn't cut hair is not bring in money. Stop making new corporate positions that get paid to do nothing. When corporate comes in they say what would you like us to do? My question is haven't you worked in a shop before help us run it grab a broom help with towels clean the bathroom. Don't come in and mess with a stylist's schedule, stop double booking and if I need a 10 minute break don't try to fill it with a 10 minute haircut. It's rude to the stylist and the client when they are paying 33 or 35 dollars for a service and you want me to give them a terrible fast haircut, no thank you I have pride in my quality service. I'm sorry being booked every 30 mins is not enough for the company because that is ridiculous. You want to be a quality salon/barbershop then let me do my job right and with pride in what I do and giving my clients the experience they love from me. If I wanted to do terrible fast haircuts I would work at great clips or cost cutters. Stop messing with the stylist that work and are appreciated at your locations.

I have learned more customer service than I knew before and am comfortable engaging complete strangers in conversations.  I have learned how to do financial transactions and learned a new computer system in less than a week, that is essential to my job.  My coworkers and management are the best part of my job.  We all get along so well, and really see them as friends.  We have such a great time there, that it really doesn't seem like we are at work since we all love our jobs and take it seriously.  The hardest part of the job would be when we do happen to get a customer that just isn't happy with anything.  I know that it can happen in any business and in any field of work, and I think that the exposure to unhappy customers is great practice for my future, however, it is never easy to be scolded or yelled at and not be able to defend yourself or allow you to make it right.  I understand some people just need to get their thoughts out, however, it can be done in a calmer way than what I have experienced.  The best part of the day is working with the best staff and that we get to meet new people all the time and everyone really is so different.  I like the exposure to a numerous number of different people on a daily basis.  

I was a receptionist. I would open the shop, count the register, turn on machines, refill hot towel machines, clean, do laundry, call/message clients if they needed to reschedule, fix and review bookings first thing in the morning. 
Then throughout the day, I would checkout clients at the register, answer calls, message late clients, refill hot towels, and make appointments. The books had to be perfect at all times or there was total chaos.

I never took 15 minute breaks. Customers were incredibly rude often times due to our lateness policy and prices. My job was originally a 2 person job but became 1 person after COVID. It was incredibly stressful going in-between laundry, answering/making calls, and ringing up customers all at the same time. Sometimes stylist would help, but often times all responsibilities lie on the single receptionist.

It is also a hotspot for gossip between employees.

I left because they changed the system back to how it was before COVID, yet didn't go back to the 2 receptionist system, or increase my pay. It simply wasn't worth the stress or workload.

Top Job Titles	Average Salary
Barber/stylist 663 salaries reported	$45.41 per hour
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Cosmetologist 55 salaries reported	$45.78 per hour
Hair stylist 127 salaries reported	$44.86 per hour
Shop assistant 97 salaries reported	$23.24 per hour

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