maintenance technician

renovator

cleaner

specialist

property assistant

Focus Property Management

A day at work was extremely hectic. There was a lot that was to be expected of you -things not mentioned in the interview. Driving was a huge part (driving 50 plus miles a day) and you're not compensated (as far as I can tell from my check) for your gas mileage, wear and tear or time to travel to your work site (even though it's 25 miles away from the home office and your home). You will be working out of your vehicle and in lots of hallways, basements and outside. You will not JUST be installing exterior/interior lights, painting and up keeping your assigned property like they tell you in your interview - you will do so much more - epoxy floors, spray paint ceilings, haul stones and bricks with your bare hands, install flooring and so much more. You will be expected to constantly look for ways to generate other "streams" of income for the company through lease violations and up selling of garages, storage units and parking passes (they're not included in the rent). I have dreams of improving residents' lives- they are being crushed here. The long-time workers will tell you repeatedly (daily) that this company doesn't care about the residents or the condition of their properties. The workplace culture looks good when you're in the office but once you start seeing the properties, the residents living conditions and hearing the stories from the residents - it's really heartbreaking. The hardest part of the job was knowing I wouldn't be able to make a change in people's lives. 

A typical day at work as an Experience Specialist at Focus Property Management in Kaukauna involves a mix of resident communication, follow-ups, leasing tasks, and ensuring everyone feels supported and heard. I spend a lot of time connecting with residents, answering questions, handling concerns, and creating positive experiences that reflect our values. I’ve learned how important consistency, communication, and empathy are in property management, and how much of an impact small gestures can make on someone’s living experience.

Management is supportive and encouraging, always pushing us to grow while giving us the tools we need to succeed. The workplace culture is team-oriented, upbeat, and focused on providing “WOW” moments for both residents and coworkers.

The hardest part of the job can be balancing multiple tasks during busy days, especially when unexpected issues come up. But the most enjoyable part is building genuine relationships, helping residents feel at home, and seeing how our efforts make a real difference in their daily lives.

Focus is the most growth oriented company I've ever been a part of. I've been here a little over a year and the company is always growing, finding ways to improve, adding benefits and constantly investing in its employees and business. When I applied for Focus I was running my own small business and had not had a traditional full time job for 3 years. Immediately after my interview I knew Focus was the place for me. I wanted to further develop myself as a business owner, a professional, and on a personal level. Focus has helped foster that growth in all 3 categories. They reward individual success, and hold individuals accountable. During uncertain times for many companies, Focus only continues to grow and thrive. Adding employees, benefits, growth opportunites, and new areas of business. This is due to the culture Focus has built, and continues to maintain and develop. 

The high employee turnover rate is indicative of deeper issues within the organization. There is an expectation for staff to be constantly available; often at the expense of their personal lives. The work-life balance is virtually nonexistent.  Unfortunately, the company tends to present an appealing image that doesn’t align with the reality. While many promises are made—particularly during the hiring process or leadership communications—they are rarely fulfilled, leading to disappointment and diminished trust.  Additionally, the workplace culture is unprofessional, with noticeable cliques that create a divisive, high school-like environment. Finally, employees feel they cannot voice concerns without fear of retaliation or job loss. Leadership is disorganized, with little alignment across teams. The culture is heavy on meetings—often repetitive or lacking clear direction—which significantly limits time for doing actual, meaningful work. Run!

What is the best part of working at the company?
To me the best thing about working here is being able to look at what I did throughout the day. Looking at your contribution knowing that you're doing something for somebody. Having great team work team members. Having a company that is always looking for a way, or a different way.

What is the most stressful part about working at the company?
I would say the most stressful part is being on call in the winter time. You might have to go to places that you're not familiar with to resolve an issue. You also have the sense that what you're about to go do is going to make a big difference and somebody's night weekend.

What is the work environment and culture like at the company?
The work environment is good. In the field you run it like it's your own business. When we get together with the office it's a extremely friendly family orientated culture. For me the work environment and culture is actually a benefit

I genuinely enjoy my role and feel fortunate to be part of a company whose culture and mission align closely with my personal values. Although Focus is still a relatively new company, that’s part of what excites me—I appreciate the opportunity to grow alongside the organization and contribute to shaping its future.
Change is frequent, but with that comes the chance to influence evolving processes and make a meaningful impact. From day one, I’ve felt supported, trusted, and appreciated, which has only deepened my commitment. I look forward to continuing to develop my skills and hope to make this my long-term home.

I am writing this as a current employee. Very hostile work place. Very unprofessional management. If you complain, management will retaliate against you. They can’t handle anything other than a positive fake attitude.  All of the complaints you see from tenants are due to the lack of experience and training of staff and professionalism from management. The maintenance leader acts like a child and seems to have a chip on his shoulder when it comes to getting anything done. 

You are paid poorly, and the culture is anything from kick*ss like they portray. Save yourself the trouble.

What is the best part of working at the company?
The team interaction is great! We have a lot of great leaders and other team members which makes coming to work great every day. 

What is the most stressful part about working at the company?
Things can ramp up quick at times, but with the right support it helps a lot. 

What is the work environment and culture like at the company?
This is one of the best parts of the job. There is always something happening here within the office that keeps the team interacting together.

Challenges you to be better & work hard, rewards you, gives you real estate education, helps you grow and develop. Has a few kinks just like any company but they really take your feedback to learn and grow from and to help build the company. Company is growing quickly but there is a lot of opportunity to grow and develop. Leadership team cares about you as a person. Great employees to work with.

This company gloats about how they are all about how much they care, but they really don’t. All I heard about was everyone talking behind each others backs but then they are extremely fake to your face. I passed on a few opportunities to take a job here and I was only there a week and they decided to let me go due to my “communication skills.” All I did was sit there and train 😅

Also all of their properties have roach problems and they talk negatively about their residents! I’d stay away from this place!!

Top Job Titles	Average Salary
Maintenance technician 49 salaries reported	$22.98 per hour
Renovator 5 salaries reported	$18.00 per hour
Cleaner 38 salaries reported	$15.50 per hour
Specialist 13 salaries reported	$18.00 per hour
Property assistant 18 salaries reported	$19.67 per hour

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