deli associate

cashier

meat cutter

meat manager

store manager

Foodtown

My work experience with Foodtown Supermarkets has been a challenging, pleasant and multi faceted learning experience.   I have had the great fortune of working in various capacities which have afforded me managerial and direct line experience.

Co-workers and managerial staff are dedicated, enjoyable and hardworking.  Managerial staff are open to new expression of ideas, creative themselves and willing to train and assist staff with problems as well as career options.

The hardest part of the job might be the balancing of the multitude of responsibilities during the holiday seasons when customers seem to be in a hurry and the volume great.  I have found courtesy, calm and my ability to acknowledge customer concerns and address them efficiently and politely and move them to resolution so as to meet organizational goals and customer satisfaction my greatest source of satisfaction as well.

I also enjoy the various level of responsibility entrusted to me and have found I am a quick study and can perform competently under pressure as well as when business is slow.  As I say there is always something to do, someone to help and something to learn.

I would like to apply the skills I have learned and talents I have to a full time managerial position where I can become a full time team member and continuing asset to the company.

Working at C-Market was an internship which led to my employment at Foodtown. While interning at C-Market I watched security cameras, made sure customers were assisted at all times, I also did bread displays, and packed bags majority of the time. My coworkers always felt that I had the ability to actually become a cashier they noticed how well I greet customers and how customers were infatuated with my smile and sense of humor and my natural ability of being a great person who loves to help people. After being there for two months I was offered a cashier position at Foodtown which was originally Fine Fare at the time. I learned all the skills there is for being a cashier as well as bread display and inventory. I later on became one of the cashiers who trained the new employees. I shared a very special relationship with my coworkers or should I say family. For my first official job I truly appreciate all that I have learned and I am blessed to have worked for such respectable people.

Foodtown use to be a lot more lenient when it came to how things were ran. Not that it was a good thing, but now it is to the point where you feel as if you are on your own and always being watched. There are never workers when needed and the workers call out whenever they please. There is a set schedule and there were a handful of people who never showed up. The delivery process is a mess. The fact that the cashiers rarely have help in such a big store is uncalled for. It is unfair to the people who work in the front because all you see them do is answering phones, helping the cashiers and running to customer service which took away from helping the front. They barely had help and in a busy work environment that is not okay. It is a lot to expect from one person to handle all of that on top of keeping their heads leveled in such a stressful environment.

Another thing I learn would be for the manger is that line of being to friendly and letting the workers get a way with murder. I learned from them that fine line that i was afraid to cross since I talk and socialize with my current workers.Manger do a good job at make sure that the employees do there job and run a tight shift.If you have question the manger are willing to help you so that you can learn from the mistake that you made. hardest part of the job is that you learn from the beginning is that the customer is never wrong . There is no point in going back and fourth.  Enjoyable part of the job is beening able to help the elder people that come in with either packing there chart up to or unpacking there shopping chart. Being to ask them how there day was and socialize with them. Another enjoyable part would be able to learn new things at a job and build up your knowledge on something that you though you would never like.

I worked in the Deli Department for a year. The deli crew were all hard workers and nice. The manager was very considerate with scheduling. They get five stars but the company itself gets two. The negatives are the owners of the store, they implemented too much work for the deli. They partnered up with Beast Burgers, Tyga Bites and Wing Squad while keeping one small grill and one small deep fryer. On top of that they added a buffet that had to be constantly turned and cleaned. We were expected to help in the bakery and seafood department if their workers weren’t there and a customer wanted something. And this is just the extra work, keep in mind employees and customers come to the deli for sandwiches and cold cuts. Plus we had to document and fulfill a certain par level for precuts, sandwiches, wraps and wings.  All of this for the minimum wage of $15 per hour.

This was an okay entry-level job. The store was on the small side so there was a lot more camaraderie among everyone that worked there. The higher-ups were nice people. Training was good and the work was easy to pick up. However, because it was a smaller store it was absolutely insane on busy days/ holidays, moreso than other grocery stores because there weren't too many registers and no self-checkouts. The registers were also right next to the doors, so on freezing days it got so cold that we'd have to wear jackets. The technology was also very outdated and we did not have any handheld barcode scanners (this made ringing up very heavy objects needlessly difficult). My least favorite part about this job was the customers. You can smile and be as friendly as possible but be prepared to be at least one person's punching bag a day.

A typical day at work was to come in to work either before or after school and once I was clocked in and ready to work id start taking orders from customers and start slicing them deli meat. I learned great customer service skills, and job safety procedures while working around a spinning blade. The management was very nice and my specific managers for the deli department were outstanding people as well always made you feel very welcome to show up to work and were happy to help you with any questions or problems that you would have. The work place culture was fun, all the employees got along with each other. The hardest part of the job would be when we ran out of a specific meat or cheese and have a customer complain about it. Most enjoyable part of the job was giving people samples and them telling us how great the products are and  how great of a job were doing.

A typical day will be to see the customers come in all the time, greeting them and making the feel happy and comfortable, like they are at home at the time of purchasing items. 

  I learned that we need to ask what products the customers would like to be purchased so that we can have that merchandise in, also that we all specially employees need to be patient because some customers are not as happy as others or don't feel to good. 

  Co- workers are nice persons, we all get along and understand each other. We all do our best to keep the customers happy and satisfied.

  The hardest part is to let the customers understand that we do our best, that we try hard to keep them happy and give them what they need.

   The most enjoyable part was closing time, we all did our job but at the same time had fun.

The management team at Foodtown Supermarkets does not take into account the personal lives of the employees, but will expect employees to respect negligence due to theirs. A member of management tested positive for covid and they failed to alert all staff members of it. They never wore masks in their office, and still fail to do so, just because they tested negative. Employees who were in close contact with the manager were not mandated to get tested, but they were told that if they wanted to, they could. An employee who worked 8 hours was told that they could only take a 15 minute break their first two weeks of their position. It might possibly be at one specific location but after hearing testimonies of those who worked at other locations, it is clear that it is a recurring issue throughout all of the stores. 

I'm speaking to all you high school kids - good first job? Sure. Teaches you a lot about customer service and entering the workforce. But it is NOT a place you want to be at for more than a year. Get some experience, then get out and find somewhere better. The job itself already sucks - standing in the same spot all shift doing the same thing over and over and... Half the management are sell-outs, the other half are the best people you will ever meet. Upper management treats employees as "bodies." Lower management actually cares about you. You make TONS of friends here since most employees are around ages 17-25. Sometimes this job was rewarding when customers asked you where to find certain products - felt really good to be able to help.

Top Job Titles	Average Salary
Deli associate 10 salaries reported	$17.68 per hour
Cashier 13 salaries reported	$16.96 per hour
Meat cutter 3 salaries reported	$21.00 per hour
Meat manager 1 salary reported	$22.50 per hour
Store manager 1 salary reported	$22.50 per hour

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