sales associate

optician

optical assistant

store manager

retail sales associate

For Eyes Optical

For Eyes as a company doesn't seem to have a sense of direction or know how to best run the offices. Communication is severely lacking from the higher ups, which makes associates feel lost and makes patients feel frustrated with lack of information. For Eyes is way more focused on sales than on patient health. The company was way too focused on tele-health (5-6 days out of the week there was no doctor in the actual office) which was completely impractical and potential patients walked away because they wanted to be seen by an in-house doctor. 

The way the company has you input patient info is extremely inefficient and takes up way too much time. The office I worked at was inside a Walgreens and on days where there were little to no appointments, we were expected to go out into the Walgreens and convince the shoppers to come in and get eye exams to make up for the company's non-existent marketing. They recently were bought out by another Optical company so who knows what changes they'll make and which stores they'll close. 

The pay they offer to associates is not enough for the work you do. If you want to gain optical experience, working for this company might be good for you temporarily. If you already have experience, look elsewhere because it's just not worth the frustration. 

What is the best part of working at the company?
The company is managed by several layers of 'Sales Managers' who are former jewelry sales people. These 'managers' don't have the first idea of what eyeglasses are, as Class One Medical Devices. This is true right up to the national sales mgr, the VP of sales! They have no clue as to what needs to be done to fit and dispense prescription eye wear.

What is the most stressful part about working at the company?
Management has all the answers yet, they don't know what the questions are! How do you relate to people who have all the answers, just not for your question!! Mgmt ends up creating poor product and ever worse customer service.

What is the work environment and culture like at the company?
"Our way or the highway". "if the glasses aren't correct, the customer can come back!" 

What is a typical day like for you at the company?
log in, check incoming orders for correctness/ =compliance with the prescription, and listen to store mgr complain that sending eyeglasses back to the lab to make them right will make the "store look bad". Better to just give the glasses to the customer and see if the customer complains.

What is the best part of working at the company?
If you like driving 30+ miles between stores due to poor staffing, Great place to work. If not, some of the people are cool to work with.

What is the most stressful part about working at the company?
Everything. The expectation is that you shut up and do. No thought is give  to how company policies and shortcomings effect the employee. You are expected to have open availability and when they decide they wa t you 40 miles away, make that hike. Sure they pay travel, but that doesnt make up for the stress and lost tine for the lo ger haul.

What is the work environment and culture like at the company?
Very sick culture. If people cant afford the glasses, its the sales persons fault for poor selli ng behaviors, poor support from corporate, the tools that they roll out dont work, they send out memos and then recall them the next day. Always flux, never stable. 

What is a typical day like for you at the company?
Fixing problems and trying to help patients

What is the best part of working at the company?
We have a necessary product that is affordable and great quality

What is the most stressful part about working at the company?
Labor hours are stringent to work around, making it challenging to provide every customer with the quality service experience they deserve.  Also makes it more difficult to coach on the fly and develop newer team members into passionate optictians who may grow to love the industry.

What is the work environment and culture like at the company?
Teamwork is celebrated and the product and services we provide is top notch

What is a typical day like for you at the company?
Provide support for our doctors and patients throughout the day to run the office efficiently by educating our customers on the products we offer to enhance and protect their visual acuity.

Do not work at this company. Upper management is the worse I have ever worked for, and they do not listen. It went from a relatively pro employee company to very anti-employee. They opened all the stores on Sundays when they were previously closed, they are slowly increasing hours again without allowing for more payroll hours, they tote that they are pro work/home life balance but that is not the case. The company software such as point of sale, inventory management, etc. have all been "upgraded" to something different than what we had, and they are not good. They are anti-intuitive, cumbersome, and it takes several steps to complete what used to take only one or two steps. RUN AWAY!

I had a great experience working at For Eyes. 
It was mentally taxing and emotionally stressful at times but I had the best manager - she was down to earth and a great motivator, like a partner/coach/mom/teacher/friend all in one...
But, sadly the company began downsizing, closed that office (very expensive leasing/taxes/overheard fees, etc.) and we all went our separate ways..
I felt like the higher up suits had unreasonable expectations but that's very typical for every corporate optical. The resources they provided were excellent and I believe this is still a great company to work at if you're passionate about eyecare. 

I really enjoyed my time at For Eyes. I was laid off due to covid 19 which encouraged me to start my own home-based business. Pay is ok for what you have to do and the environment is customer friendly and laid back. The company closed many stores causing people to be relocated and/or laid off which is understandable due to pandemic. Not sure what the future holds for the company but I would work there again if the company can overcome the pandemic and prove to be stable. Love the folks there! It's just unfortunate that so many people lost their jobs.

For Eyes is a laid back company but lacks an identity and has poor and unstable leadership. I guess the best thing about it's lack of strong vision and leadership is that it can be kind of laid back working here. 

The absolute worst part is how stingy and cheap this company is. Do not work here if you expect a little thing called an annual raise. I worked there for years and only got one raise my entire time there. 

Also, the leaders of the company could care less getting input and feedback from their employees. It goes in one ear and out the other so don't expect much growth within the company. 

Only apply here if you want to languish in your career with no professional or financial growth.

Good optical chain with decent quality products. Decent benefit and compensation package. 
Each store has its own personalities and overall experience (management styles vary).
Store and support level staff (lab, HR, marketing, managed vision care, etc) are friendly and helpful.
Great sales training and coaching available (and it works!). Optical training and ABOC prepping is available.
The company is customer oriented and celebrates YELP! reviews. 
Overall: Good employee and team oriented company with the typical optical frustrations.

Typical Day: 
- Selling glasses and contacts
- Adjustments 
- rx troubleshooting at dispensing
- calling patients to notify them orders are ready 
- quality checking orders
- keeping track of sales goals and meeting them 
Learned: 
- stress management 
- customer service skills were improved
Management: 
- Differs from place to place
- Generally friendly and sales oriented 
Workplace Culture
- Inconsistent from location to location 
Most Difficult Part of the Job:
- Retail and Corporate communication
- No year end reviews mean no raises - full time and part time 
Most Enjoyable Aspect 
- Helping seeing and enjoy wearing glasses
- Coworkers were great
- Commission for high index progressive sales

Top Job Titles	Average Salary
Sales associate 12 salaries reported	$16.54 per hour
Optician 6 salaries reported	$19.50 per hour
Optical assistant 4 salaries reported	$15.13 per hour
Store manager 1 salary reported	$65,033 per year
Retail sales associate 1 salary reported	$13.50 per hour

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