server

front of house manager

food runner

host/hostess

cook

Fords Fish Shack

When I started working there, it was amazing, a well oiled machine. Now, with only one manager left (who is leaving in a week as well), and a verbal promotion that I began working as, yet never received the raise that went along with my increased list of duties and responsibility which resulted in me training new employees that made $2.00 more an hour than me while attaining less responsibilities, it has really become unbearable. They scheduled me on days I said many times I could not work, and blamed me for not showing up after calling when the schedule was sent to remind them about my availability, and calling the day of said shift to remind them that I would not be there. I grew tired of the constant blame for everything (including things out of my control) by the management/servers and the lack of respect.

There is constant inappropriate and unprofessional behavior from managers. Owners treat employees like absolute garbage. Surprisingly, those that don’t work hard and do their jobs wrong are the only ones that qualify for pay raises. You come in and they do what they want with your time. There is no such thing as a schedule it’s what that manager that day is feeling. You just may go home at your scheduled time, or you may not because the managers are running out the clock in the back office. Sounds like a fun time ! 

A typical day at Fords Fish Shack is moderately busy through the lunch shift until the night shift when we get slammed. I learned many social skills and customer service skills along the way. The management their was great, they are very flexible with hours and what days you can work, very understanding. The culture behind Fords starts back in Maine where they first started.  The hardest part of the job was staying busy when we were very slow and the easiest part was around dinner time when we get slammed cause you stay busy and time goes by very fast.

I have worked in several restaurants in the past but this one by far has been the worst. I worked there for only 4 months and I disliked it very quickly. The managers are rude and do not care about their employees. If you are okay with inappropriate comments and jokes then this place is for you. One manager was very inappropriate and taking a towel and slapping employees with it. Coworkers made the job worth staying. Its long hours, lots of side work, and not a lot of money. If you do not suck up to the manager here, you will not get anywhere.

Typical day of work consists of running food to tables, cleaning, providing customer service.

I learned more and different aspects of customer service.

Management was strict but easy to follow by as I was easily able to adjust to the standards.

Hardest part of the job would be when you have to multi task when its a Saturday night and it is packed.

The most enjoyable part is making the servers proud by providing great customer service to give the waiters/waitresses/company a positive reputation.

The work environment is fast paced with a great staff.  You will almost always be busy and make great money.  That being said most of the managers are very mean people.  They have a dirty past and they take things out on employees.  The hardest part of the job is fighting for side work and working under absolute tyrants.  The owners and some of the managers are pretty close to being evil.  They don't actually care about their employees and think everyone is expendable.  Do not let them fool you.

the people who work here are generally pretty chill and fun to work with however management is not respectful and often would yell at employees for making minor mistakes and would “punish” them for it by taking away shifts/hours. Managers tend to take guests side when employees are in the right. would not recommend working here

They do not have managers that know how to lead and will micromanage all staff from the front of the house to the kitchen. They planned to pay one employee 18$ an hour while keeping everyone else in the dark. They are not trustworthy and do not recommend this place for hosts and food runners.

While working here i learned a lot as far as serving in an upscale restaurant. And while the pay was VERY good, every server was required to work a double almost every shift and only given one day off a week. Management was apathetic to server complaints and very rude to staff. This made it a very hostile and stressful work place.

I enjoyed the people I worked with and the customers who came in. The management however, was very poor and not understanding towards employees. Didn't care about employees' lives and would schedule them for excessive hours or hours they didn't request. There was also creepy behavior from the main manager towards teenaged female employees.

Top Job Titles	Average Salary
Server 6 salaries reported	$54,167 per year
Front of house manager 27 salaries reported	$68,500 per year
Food runner 6 salaries reported	$14.50 per hour
Host/hostess 10 salaries reported	$15.60 per hour
Cook 6 salaries reported	$17.50 per hour

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