customer service representative

counselor

Fort Valley State University

A typical day at Fort Valley consist of students in and out of the office. Organizing activities and events, securing lists of prospective candidates, and coordinating outreach and follow-ups. Assist with implementing the orientation program. I never worked with students so I became very passionate, energetic and driven but most importantly a all-around good person. While serving as a recruiter, I represented my institution with the upmost dignity and respect.While in my first term as a recruiter, I was recognized for the diligens efforts and record-breaking number of freshmen applications.I'm the only Atlanta,GA-area recruiter, therefore, much of my work is done from home. I'm have the ability to be self-suficient but is also a great contributor to team. I have a great director, who's always there to help. The hardest part of my job is driving 100 miles to the campus for a 15min meeting. And the most enjoyable part of my job is the joy on the faces of students whom I help fulfill their dream of going to college.

At this establishment my people and professional skills enlarged. Dealing with large groups of clients at a specific time, I learned time management, remaining cheerful and calm under pressure, while satisfying the customer's needs. When there were times of complication, my co-workers were there  to guide me through tough situations and recommended ways to help maneuver through harsh bearings. The manager was always present teaching the staff ample amount of information and on-the-job training. Management also worked with our schedules just as well as we  complied with the work load scheduling. The most complex part of the job would consist of assigning clients with the proper data to enhance their business with the establishment, because as clientele increased, so did methods of treatment. What I enjoyed most of all while working at Fort Valley State University is knowing that I was apart of change in each customer's life and knowing that at the end of each work day, one more conflict was resolved and I had a part in doing so.

I appreciate the honor of being able to teach at the Fort Valley State University level for the last seven years. The acceptance of my students made me feel more like family member than a professor. My co-workers and superiors were enjoyable and very supportive of my unique teaching style. I appreciate the contributions made by HBCU's to our society and the opportunities that avail the students that might not otherwise get to experience life at the college/university level. Because I was the Advisor/Sam Wlaton Fellow for Enactus/SIFE, I saw employment possibilities for ANY student that truly applied themselves to work at some of the finest companies in the United States. My most humbling graduation experience was to watch the ROTC Cadets receive their Second Lieutenant bars and commissioned into the United States Army.

A typical day at work for me was that I may have had 10 students come in for tutoring within a 4 - 5 hour period. I improved my knowledge of basic college algebra and many different ways to teach it. The management was awesome because my supervisors weren't always on top of me. My co-workers were cool, easy going people. The hardest part of the job was around test time when I would have about 30-35 people at one time by myself for tutoring. There were times when other students would walk by and ask, "What class is this"? All I could do was laugh and say it isn't a class, but tutorial. The most enjoyable part of the job was at the end of each semester when about 50 students say they passed and it was because I helped them. It got to the point where the teachers knew my name because of the good job I was doing in tutorial.

As an Instructor and working with traditional and non-traditional students, this experience gave me the opportunity to not only teach but to learn.  Every student's ability to learn is not the same, which is a skill I acquired in the classroom. I adjusted my syllabi and teaching methods to make sure every student was learning the required materials. The Department Chairs were very supportive of the diverse yet effective style in which I taught. I enjoyed the engagement and success of the students I taught. There was no prouder moment than to see the change from week one to week sixteen.  I hardest part, however was failing a student for lack of participation or not attending class especially when their potential for success is evident.

Typical workday included
  Supervising workstudy students
  Compiling information to be submitted to Department of Education 
  on students applying for Financial Aid.
  Coaching work study students on files, documents to be submitted             
to work student supervisors.
Most enjoyable part of the day was reviewing with workstudy students information for the next day's activities.
Hardest part of job was during registration had to work extensive hours to ensure all students were registered and their funding was in place.  Students sometimes filed paper work late resulting in their material being delayed

Most enjoyable part of job was being able to make a difference in students' lives.  They were being educated.  Education makes a difference.

*The system replaced my last work history with my college education history*
A typical work day includes arriving at my desk and logging on to the phone system. I would greet the patients as they arrived and process patient records. Act as liasian between insurance companies and the company. I recieved monetary payments for services rendered. I learned insurance billing codes and workers compensation procedures. I had wonderful co-workers that I got along very well. The hardest part of my job was telling patients when thier insurance did not cover certain procedurs. The most enjoyable part was meeting new people from diffrent walks of life.

The typical work day starts at 8am. Once the logs & tickets have been created I spend the first part of the morning assigning them & scheduling times to meet. The work environment is friendly and open. The day goes by rather quickly due to the high demand for IT professionals. The management is flexible and understand yet firm and holds high expectations for the area. The hardest part of the job is being able to service the staff as need with limited resources. There are few IT professionals compared to the number of end users. The most enjoyable part is knowing that the university in which i obtained both my degrees, gave me an opportunity to give back as a professional.

As a DC-2 I have knowledge and skills of numerous civilian professional trades. Welding is one of the primary trades and skill sets of a Damage Controlman. I was responsible for various repairs and fabrications requiring proficiency in welding. Cutting metal for fabrication and repairs goes hand in hand with the welding skills that was required for a to do my job as a Damage Controlman am proficiency with oxygen/acetylene requires practice performing cuts of various shapes. As a Damage Controlman I was a Coast Guard's firefighters. When the fire alarm sounds, I was the one expected to react to the situations. I attend Damage Controlman School receiving live firefighting training and classroom theory and ship repair combination welder

The job responsibilities of an administrative assistant contains a wide array of duties. I was expected to manage correspondence, maintain office files, handle mail, take minutes of the meeting and coordinate repairs. They may also be expected to maintain records and perform research work as required. As a administrative assistant, I need to be skilled in the area that I was  working in.  Usually considered to be Jacks-of-all-trades and are expected to multitask because the need to juggle several tasks at the same time is eminent. Additionally, assistants are required to possess excellent communication skills and exceptional telephone etiquette.

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$16.00 per hour
Counselor 1 salary reported	$15.00 per hour

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