certified medical assistant

registered nurse

registration

licensed practical nurse

nursing assistant

Foundation Health Partners

A typical day at this job consists mainly of face to face interaction with clients and interaction over the phone in pursuit of scheduling appointments and taking messages for clinical. As a front office representative, I am basically the first point of contact for those who come into the clinic. I have learned plenty in the time I have been here, including keeping a level tone of voice and not engaging any arguments or negative behavior from clients, listening to what people need from us, the various programs needed to function in this job on the computer (I had never used outlook prior to this job) as well as not being intimidated by clinical staff (which I was for a time when it came to speaking with doctors). My coworkers were amazing! Very nice, friendly, and felt like a positive atmosphere. The hardest part of this job though would be speaking to angry people on the phone and maintaining my composure through the conversation. And I have learned from that, that usually by the time they got to me, they just wanted to vent frustrations about what was going on, which is something everyone needs to do from time to time. The most enjoyable part of this job were the people that I worked with. They were just amazing! 

I really do love my job and the coworkers I have make this position that much more enjoyable. Our job demands effective communication, flexibility for change, follow through and patience. The staff are helpful, friendly and willing to go above and beyond to ensure we do our job right. The workplace culture can be very stressful and outright highly overwhelming but overall it is very rewarding to know that you are helping to contribute to excellent patient care. The hardest part of our job includes coordinating specific needs for cases for over 25 different clinics and physicians offices because there are so many finite details that if left out can cause delay or worse yet cancellations of surgeries. The most enjoyable part of my job is that I get to work along side of some of the most hard working, dedicated and highly intelligent people in our community!

I was excited for the job and very happy to be working there and thought I was doing everything possible to learn and be a good employee. They put you on a 6 month probation and  do not give you any warnings or talk to you if you are not meeting expectations, they just fire you. I was at my 3 mo th mark and I thought I was doing good, I communicated with management to get constructive criticism and was always told I was doing good, no major issues. Then they blind side me one day and say I am terminated for poor performance but never mentioned I was doing poorly, they always said I was doing good. I traveled across the country for the position. Also they give you a hard time if you want time off. If your a traveler it's a great area but if you want to be a permanent employee don't waste your time and go some where else, save your sanity.

Overall not a bad place to work, fun environment, there are some really great people working there, but the management could truly use some improvement. They claim retailation isn't allowed but don't stop it from happening. You aren't utilized for your knowledge and instead managers respond to questions with little to no information and saying they don't know rather than asking their employees who do know. Egos are allowed to run rampant to the detriment of the department. People who are incapable of doing the job properly are moved into higher positions because management's desperation to fill positions even though prior employee of that position did not recommend them for the job at all. Nepotism is completely allowed and then those employees aren't held to the standard of the rest of the employees around the department. 

A typical day looks like rooming patients, charting incoming faxes, working on tasks for patients either from reception or providers, and doing various in office procedures. 

I learned a lot as a medical assistant like time management, workflow, communication, and professionalism 

Management in our department was great. They really felt like they wanted to help us and advocated for our department. 

Workplace culture is great. To me everyone feels like friends and family. There is little to no interpersonal drama. 

The hardest part of the job is accommodating all the different providers qirks on how they like stuff done. In office there is 7-8 different providers in the department. 

The most enjoyable part of the job is being able to help people, working with my provider, and being around my coworkers. 


What is the best part of working at the company?
Working with the Community 
The pay for this area is good 

What is the most stressful part about working at the company?
Working with the community, it can be dangerous and this clinic has NO security! 
I have had my life threatened several times and was almost attacked ! Nothing was done just told to avoid the Patient 

What is the work environment and culture like at the company?
Was TOXIC, I don’t know now how it is but it was a toxic work environment that was made worse by the office manager, that Manager is no longer working there so I do not know how the work environment is now . 

What is a typical day like for you at the company?
Phone calls constantly, extremely Large patient load .
Can get over a 5 hour wait time and it’s very busy with usually a staff shortage.

A typical day is busy with answering phones and delivering the best customer service possible to patients as they walk in. What I learned from this job was how an office structure works as prior to this position I held retail and restaurant positions. I also learned that patience is greatly needed when dealing with those who are sick but at the same time confrontational about a variety of items, such as their account with the clinic. I also learned the best ways in discussing with people when money is owed, when explaining that a provider does not have any openings until a certain time in the future as well as when people wait long times to see a provider in the waiting area. I have learned that it is important to take a step back and breathe when things get rough and stay calm at all times.

Was so excited to start a career here but one of the great mistakes of my life!
Pro's-Great Customers, some incredible co-workers
Cons-most dysfunctional job I have ever worked! Horrible management, very hostile work environment. In my opinion many in management are very vindictive control freaks. I experienced the strangest, most hostile Manager I have ever encountered. If she liked you, nothing was unacceptable, if She did not like you, constant scrutiny, threats and very negative relationship. Life is too short for this type of environment. 
I had the pleasure of working with several experienced people who sacrificed to serve the sick, but like myself have experienced the anti-employee mentality and moved on.
Please do not make the same mistake I did!, look elsewhere!

I love working at FMH. the only reason I an leaving is because my mother is ill & I feel like I need to go back to live in Amarillo to help her.
I have learned a wealth on experience at FMH, especially in women's health, I enjoy my co-workers & my manager. I am presently working at FMH & have talked to my manager about the possibility of my needing to move & her is understanding of my situation.
I have enjoyed all areas of my job from beginning to present, but I feel the fast pace of L&D is taxing, now that I am getting older.
A typical day of L&D is triag & labor, with 1-2 deliveries per 12 hr shift. We have an OB OR where , if there is a C/S I wold be either the scrub or circulating nurse.
If I work on pp, I will have 2-3 couplets & 1-2 gyn patients. This hospital encourages rooming in, as I think most maternity wards do now.

I enjoyed my 4.5 years at Fairbanks Memorial.  Great place to work at.  Great atmosphere and staff!  Although we were a small facility, there were many procedures that were conducted at FMH, we did stress tests, EKG, ABG, and general floor therapy and ICU therapy, which included setting up ventilators and assesments.  We had a small NICU which gave great patient care.  Hardest part of the job was knowing we had to ship out major traumas and neuro patients, as we could not see or know if patients did better or got worse in most scenarios.  I enjoy seeing the repeat customers as rthey almost became like family in most cicumstances.

Top Job Titles	Average Salary
Certified medical assistant 46 salaries reported	$25.70 per hour
Registered nurse 40 salaries reported	$51.15 per hour
Registration 26 salaries reported	$23.55 per hour
Licensed practical nurse 46 salaries reported	$33.16 per hour
Nursing assistant 14 salaries reported	$21.37 per hour

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