guest service agent

hospitality team member

control room operator

warehouse worker

laborer

Four Roses Distillery

I truly enjoy working at Four Roses Distillery.  The staff is wonderful and appreciative of my work ethic - I receive a lot of positive feedback, which encourages me to work even harder!  I have gained a lot of new responsibilities as I have grown in my position.  A typical day at Four Roses is answering the phones, greeting guests and clients, distributing mail, assisting with H/R, Accounting, and the maintenance department as needed. I have learned a lot in this position.  My excel, outlook and word skills have increased quite a bit. My Manager is absolutely wonderful - meets with me biweekly - always has an open door policy and communicates with me well.  The hardest part of this job is not always having enough responsibilities to fill the day.  I feel as though with my qualifications and work ethic that I could be even more of an asset to Four Roses.

Getting in is difficult.  I was contacted by them three times, I was told to take a test, then when I went to test they denied me so I didn't get to take it. I tried contacting them, with no response then HR sent me to voice-mail. They called me again 2 weeks later. I returned their call and nothing.  I finally got through after threatening to file a complaint.  I received my interview and was hired. On my first day the gentleman in hr told me I was hired against his better judgment because he thought there were better candidates. I have very good work history.  I've  never been fired or let go, I always work whatever is needed, and I'm easy to get along with so I don't understand the hostility,  but he is very unprofessional and wish I'd never accepted the job. This company is a he'll hole.

There are some staff members that are lovely, but I feel that management is a total nightmare. Your system should not be set up to where if you have one call out, your entire staff suffers all day. I also should not have to pull teeth to get off for one measly Saturday. Management also absolutely sucks at creating a great staff environment. You never feel as if you have done a great job, and you never feel appreciated. I feel there are many employees that despise working here, based on energy and body language. 

Poor management, HR is a joke, and favoritism is everywhere. Rules do not apply to every one and often times leaders make decisions based on who you know rather than what you actually do. There is absolutely no advancement in the company. Do not let all the smiles fool you on your first week or two, most people who work here are not happy, or friendly.

Some very nice people there, unfortunately also some people who will stand over your shoulder at all times. Needs a leadership change, which I believe one has recently been made. Overall a fun experience, can just turn very stressful instantly due to not being prepared correctly

Nice hours and pay; very competitive in a growing Bourbon industry. The people there could learn more about team work if a person is struggling and  leave the door open for new people instead of making them feel like an outsider in a team environment.

 Can’t move up in the company. Poor management, and poor communication. Fair pay and benefits but the company could do better.  Insurance is high. Low pay for distillery work

Management is into favortism. Some employees get away with murder and get to be on special projects because they are besties with the manager. None of the management there has had training and it shows! Run away from this place! The pay is poor and you are never appreciated!

It’s ok to get your feet in the door but don’t do like me and pass up on better distillery opportunities due to mislead loyalty. Everyone there is pretty insidious.

Management of the Four Roses visitor center were demeaning and disrespectful of their employees. They played favoritism, and let blatant unprofessional acts of abuse of power slide.

Top Job Titles	Average Salary
Guest service agent 1 salary reported	$18.65 per hour
Hospitality team member 2 salaries reported	$16.46 per hour
Control room operator 4 salaries reported	$29.13 per hour
Warehouse worker 1 salary reported	$28.60 per hour
Laborer 2 salaries reported	$27.50 per hour

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