teller

Fox Communities Credit Union

I have waited three years to write a review because I wanted to ensure that my positive first impression wasn't going to fade away once I settled into the regular routine and saw farther behind the curtain than a new team member might. But, I can confidently say that I still love working at Fox Communities Credit Union and have no regrets about making the decision to join Fox three years ago! 

For me, it's important to feel that my values align well with those of the company I work for and Fox definitely delivers on that. Their purpose, mission, vision, and values are all about helping our members achieve stronger financial futures and making a positive difference in our communities, and they invest in the Fox team members so that we can be our best in order to do our best for our members and communities. I've worked in HR for many years, so how a company treats its team members is extra important to me. Fox has an incredible Total Rewards package, but also truly cares about team member engagement and feedback and finding ways to keep improving and adapting to ensure our team members feel appreciated and supported.

Fox is growing (because our members love us!), not just geographically or in asset size, but by making thoughtful decisions that will allow us to stay relevant for our members as technology evolves and as our members' needs change. Our CEO and executive leadership ensure that our growth makes sense and stays aligned with our values.

I love all credit unions because they're not-for-profit and make such a positive difference for the members in our communities, and I personally believe wholeheartedly that Fox Communities Credit Union is the best one of them all!

Working at Fox has been a rewarding experience filled with meaningful work and opportunities for personal and professional growth.

A typical day involves collaborating with my team to plan and execute initiatives, building relationships with local organizations, and brainstorming ways to better serve our members and the communities we’re part of. 

Management at Fox truly embodies the organization’s mission and values. They encourage innovation, provide support, and genuinely care about their employees’ development. There’s always room for growth, and I’ve been empowered to take on leadership roles and implement ideas that align with my goals and the credit union’s vision.

The workplace culture is inclusive, collaborative, and mission-driven. Everyone is dedicated to living out Fox’s commitment to community, and there’s a strong sense of pride in the work we do. Team members support one another, and there’s a real emphasis on maintaining a healthy work-life balance.

The most enjoyable part of my job is seeing the direct impact of our efforts. Whether it’s helping families through a food drive, supporting nonprofits, or seeing team members rally around a shared cause, it’s incredibly fulfilling to know our work makes a difference in the communities we serve! 

Overall, working at Fox Communities is a career that combines purpose, passion, and growth. It’s an environment where you feel valued and inspired to contribute every day.

I was taken aback with the job culture at Fox because of the positivity from the team members and the sense of purpose in your work. It's unheard of for a company to have a culture as amazing as this, and it feels wonderful to be a part of it. Management takes the time to acclimate new employees and train them to be confident in their work, and the company as a whole stays connected throughout the year with events, volunteering, and "Town Hall" meetings. 

Knowing I'm making a positive difference is something this company thrives on. They look for people that have a passion for helping people in the community. When I wake up in the morning, I don't feel like I'm going to work; I'm going to make a difference and help improve people's lives.

Typical Day:  M-F, Sometimes Saturday for 4 hours. Sitting for 6 and half hours a day, two 15 minute breaks before and after lunch break of an hour. It's a call center, would what you expect. . However, every so often you'll enjoy their food day! Very exciting. The remaining staff in the in the CU is wonderful as well. 

The job: Scheduling is very easy and straight-forward. The other reps are friendly, and willing to help out for need questions. Current managers are friendly, educating, and willing to help. Training is very well done, also. 

Great place/department to potentially get started with a career in banking and finance as you'll train on pretty much close to EVERYTHING needed to know about banking since you will be the first means of communication with a phone call from a member with a simple request to a member needing a loan to even the world's most earth shaking frustration. 

Best part of the job: The people
Worst: Sitting....

Working at Fox Communities Credit Union is like working with a bunch of your best friends. We're one big "Fox Family" and we all look out for each other.  I think the most enjoyable part of my job is my coworkers and the second is the members I work with. While working with members on the teller line. You meet some awesome people! At the end of the day, it's a good feeling knowing I'm helping people and making a difference. I truly learn something new at least every week, so I'm kept on my toes! If I want to, I can advance to a different position, a different department, etc. The dress code is perfect. We get to wear stylish Fox attire that we get to pick out and twice a year, we get credits to use for this attire. I'm able to wear clothes that make me comfortable and still look professional! Also, I'm going to be going to college and Fox will be covering a part of my tuition! I could go on for days about working here in all honesty. 

a typical day at work is getting at the branch and set your activate your computers system, 
every day you learn a lot of different things and learn from so many different personalities from every member that walks in. 
there is so many good members that just make your day better.
what i also like about this job is that you can dress professional and help members and see them leaving the place with A smile and satisfied with the service you give them.

one of the hardest part is sometimes misdealing with difficult personalities of some members but you can always work it out and try to resolve the problem and help them with their question or needs.
i like all my coworkers we get to talk in our spare time and get to know each other and share our likings and experiences of life.

Nearly every company has values they communicate and put on a wall. At Fox Communities Credit Union, you feel what those values really mean and you see what they look like day-to-day. Team members at Fox care about helping others. I felt this and could see it even before my first day. 

They're truly dedicated to making good things happen for their members, and you can feel that serving members is their purpose. This culture flows through every department and level of the organization. It's a place where you'll feel you're making a difference and that you're an important part of a bigger purpose to strenghten the lives of others and the communities they live in.

I started as a teller and then moved up to the call center after 6 months of hire. There is no flexibility when being a teller as far as schedule. I worked another part time job and while I was told they don't schedule around other jobs, I was only asking for 1,maybe 2 days to be flexible with me. I moved to the call center since they had a part time 9A-2P schedule and I loved it. Worked really well. I worked extra hard to attempt to go full time after a while and I kept getting turned down. I had to leave because I couldn't advance with the company. My three managers were good, I really got along well with my last manager. PTO is very generous.

This company is a disgrace and completely embarrassing. Regardless of how destroyed mentally you got from the manager and complain and document all the harassment received from the entire office, absolutely nothing will be done about it.. nothing. Um did you forget about your own “make life happen” motto? I can keep going, and going explaining everything that happened at this place. I had a lot of good coworkers but we all left for the treatment. Whatever you do, don’t work here. 

Fox is a great place to work that provides many opportunities for growth. The culture is one that embodies mutual respect and accountability. They walk the talk. They care about you as a person and not just a number, proven by the addition of caregiver leave and bereavement leave that isn't just about family that is related by blood.  I feel cared about and listened to. Fox takes time to make sure that changes are well thought out and vetted before jumping in.  And they know how to plan for fun!!

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