cleaning technician

detailer

aviation manager

custodian

works manager

Foxtrot Aviation Services

I worked with FoxTrot Aviation Services for approximately seven months and advanced through the ranks fairly quickly. During my time as an Aviation Supervisor, I regularly worked 50–60 hours per week at $23/hr and often earned overtime. Eventually, my hours were reduced, which made it difficult to meet operational demands as I experienced them.

After being promoted to Operations Manager, I was told I would oversee private aircraft operations in the Nashville area. Based on what I observed, I worked to adjust the staffing model to better reflect the unpredictable nature of private aviation work, especially given the company’s reliance on smaller contracts and inconsistent volume. In my experience, this helped reduce operational inefficiencies and improved customer satisfaction. I did not receive formal management training beyond online modules, so I relied heavily on prior experience to handle the responsibilities of the role.

The Regional Manager supervised several stations and traveled frequently. I maintained regular communication with leadership and team members to keep operations aligned. We had steady work from a feeder airline and a smaller contract with a Part 135 operator. When issues arose with that operator, I personally resolved issues, cleaned and detailed planes that were missed (or nearly missed), and handled conversations/coordination to maintain a positive working relationship. Some viewed this hands-on approach differently than I intended, but I believed it was important to preserve those partnerships.

Although I was actively working on potential contracts and operational improvements, a series of challenges over a three-month period ultimately led to my termination. This occurred while I was on bereavement leave. I was not provided a detailed written explanation at the time, so I cannot speak to the specific reasoning behind the decision.

In my opinion, the private aviation division faced instability and communication challenges that made the environment difficult at times. The MRO side appeared to operate more smoothly by comparison. Based on what I experienced, a stronger emphasis on consistency, professionalism, and clear leadership expectations would likely benefit the location. I understand why some vendors chose alternative service providers

The job is alot more unique and not as straightforward as the job description makes it out to be just because of how much you end up doing, but it really doesn't take too long to get the hang of all your tasks. You also need to be very flexible since days don't always go to plan, some tasks may take longer due to a delay because of one reason or another, while others might take alot less time when the stars aline and everything goes buttery smooth.
Work/life balance is pretty good all things considered, if you do end up staying late it very typically isn't over an hour and even then they are pretty understanding whenever you're not able to stay over. The job is typically pretty easy to plan around should you need to outside of work.
Management is very hit or miss and can come off as miss leading and strict at times with time constraints that don't always account for the odd things that may pop up working in an environment that is constantly moving. Not to mention that they make it difficult to move up over team lead with how extremely limited they are on real managerial positions. I've also seen people abuse their power in those positions, taking longer breaks, leaving early and even being absent at times they've deemed critical.
Workplace culture is surprisingly hit or miss with workplace drama being at a point where no one is really safe from it, It's been a big reason why multiple people have left in the past and one of the biggest reasons I'd advocate that the job is at its best in the short term.
The hardest part of the job without fail is that it's always changing, with how things are done and with what always changing because of one reason or another.
The most enjoyable for me was that it opens your eyes to what exactly goes into aviation as a whole, especially if you decide to volunteer for odd jobs and trips.

Overall I'd say I'm better for working this job, but I probably should've stopped or transferred to another branch of the company alot sooner. You'll know pretty quickly how long you'll be able to stay in this job. And while the job isn't without its issues, it's at least a very good way to get into aviation and see what other jobs there are besides being a pilot.

What is the best part of working at the company?
Nice people.. the manager seem to go out of the way to be nice to you

What is the most stressful part about working at the company?
The cleaning the airplane with a cleaner called hydrosol.. when it gets on your skin it burns and you get extremely dirty doing that job and the pay is not worth it for that kind of work..

What is the work environment and culture like at the company?
Not the best company to work for but not the worst it would be a better job if you had better cleaning materials and equipment and there are options of better cleaning but they don't use those methods

What is a typical day like for you at the company?
You come in at 8:30 and you're out working by 8:45 and you don't get a break till 12:00 or 12:30 depending on how busy they want to get the job done and they're waiting exactly at the end of your 45 minute break wanted to go right back into work there are no 15 minute breaks during the day and it would be a better company if they gave a couple of 5 minute breaks just for people to get water and get some air because the chemicals are very invasive

If you have a really easy time putting up with unnecessary stuff this is the job for you. The money is great but my job felt like a drama club. I constantly had to throw my back out because nobody was held accountable for anything with the excuse of being good at their jobs. In my opinion the job itself is very simple, but when everyone has a toxic attitude because management allows it, it becomes very difficult to focus. I constantly felt like I was looked at 24/7 and I don’t enjoy that sort of feeling. What I wanted was a more laid back environment where I can be left alone to do my work and still be productive. The management led to the work being very inconsistent because they could not keep people in line at all. I think this was due to a lack of respect, as my manager would openly call the people that work for him sheep. I just can’t be a part of that sort of mindset and after he told me that I lost respect for him but kept the Job for the money. The money is great but you will feel harassed all the time, trust me. I couldn’t handle it anymore.

The hours vary a bit wildly, but I was "warned" about this during the interview, and then once more when I was brought on board. Some days may be short, while others will have you working for 12 hours. The company offers an hour long unpaid lunch, though, so it wasn't too bad to be working for long hours. 

We would often times leave our Akron location to work in Cleveland, which gave us time to get to know each other and talk with our fellow employees. They are all pretty down to earth people, and the managers themselves were always there to give us a hand or work alongside the crew. 

The work we do tends to be hard, and it must be done on time, but the pay is decent, the benefits for full timers are better than what I could afford on my own. The best part of the job tends to be the co-workers, though, but it's quite honestly a fairly decent company.

I got to see people move up and be promoted, as well as receiving higher pay, in my time with the company. I guess they were expanding rather aggressively and they fill those gaps with their own in-house talent.

What is the best part of working at the company?
There is nothing good about working here.

What is the most stressful part about working at the company?
The most stressful part is dealing with inconsistent leadership. There seems to be favoritism, certain employees receiving special treatment, and a lack of accountability for supervisors who do not carry their share of the workload. This makes the workplace feel unfair and lowers morale.

What is the work environment and culture like at the company?
The work environment can feel stressful and unfair at times. There is a strong expectation of excessive overtime to stay in good standing with management, and there appears to be favoritism in how employees are treated. This creates a culture where people feel pressure to go above and beyond just to feel secure in their position.

What is a typical day like for you at the company?
A typical day is tiring and unpredictable. Expectations from management are often unclear, which makes each shift more difficult than it needs to be.

This Job was very hectic when it came to labor but was very chill , I loved it!
 There was some missed communication between employees and management sometimes, but concerns are always addressed on the spot or the following day in private or in a team meeting. You work in all kinds of conditions so that's why I say this job isn't for the weak. Lunches and breaks were taken in between waiting times for aircrafts to come in and clean. To have respect you need be someone to respect, so do your job and don't have a pity party for yourself. You can get promoted fairly easy if you are worth promoting. It was very easy to make friends with coworkers because you guys are leaning on each other to get the job done. I was to say S/O to Chris , for always coming by during the time of me working with them to help and give us tips and reviews of the work being done. Best of luck to those coming aboard!

A typical day at work for me is making sure the facilities are looking good and helping out the team where it’s needed, and a couple of meetings throughout the day. 
With foxtrot i’ve learned how to multitask and how to professionally talk with customers. 
Management definitely cares about employees mental health and can be very understanding and sympathetic. 
The culture of working here is to have a good time while helping each other get done with the tasks at hand. 
The hardest part of the job is making sure the quality stays near perfect. 
The most enjoyable part of the job is the satisfaction of making something messy become beautiful again. 

I worked here for a year and it is overall a decent job. Management is very flexible with scheduling. This is a physically demanding job, but it is easy once you get used to it. Hot summers and cold winters, scrubbing, ladders, tight positions to work. Be prepared to work if you get this job. I would say this is a good job for younger people, or older adults who are in good physical shape. It is a pretty relaxed environment. Management are good people but there is some disfunction here and there. Good work culture, wide demographic. If you want a niche job or just like being around planes, this is a job for you. Definitely different and can be personally rewarding. 

At first i was excited to work there as i loved the idea of the job. The longer i stayed the worse it got. The job itself was great and enjoyable . It was easy and i loved it. The managemt and communication was horrible. When i applied i was expected to work 5 days and at least 8-10 hour shifts, that did not happen. Some weeks i would work only once, while others id work all week. They had us on weekends after promising us we would have them off. And they would let us know only a few hours before the shift started that we did or didnt have work. Some nights id drive all the way to work just for them to tell me that i didnt have it. They never communicated well with any of us. 

Top Job Titles	Average Salary
Cleaning technician 297 salaries reported	$17.47 per hour
Detailer 185 salaries reported	$19.41 per hour
Aviation manager 204 salaries reported	$23.14 per hour
Custodian 67 salaries reported	$17.26 per hour
Works manager 129 salaries reported	$61,328 per year

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