licensed practical nurse

nursing assistant

resident care associate

registered nurse

server

Franciscan Ministries

As I worked at FSCSC, I saw the compassion all around me. From the Managers to the front line staff, and then back again from the residents. While seeing this, I also saw the ones that were there to just get a pay check and had no commitment to the career that they have. There are those that just wanted to come to work and do nothing or as little as possible to get by. These types of people make it bad for all of those that have a career they are dedicated to and leave a bad taste in all others mouths. As in any industry, FSCSC has these people working in it. As much as we all want to get ahead in life, we have to put forth effort and compassion into our work, even if at this junction of life it is not what we want to be doing. Several people seem to think that they should start at the top or they just want to have it all and put no effort into getting the results they want.

So my thought is for anyone reading this. Any job is what you make and what you put into it. As in life you have to be present and participating for it to have a meaning. If you just want to sit on the sideline and criticize the efforts of others and take from the team, that team may not want you on the team anymore, and you will be bouncing from team to team until no team will have you. Then, you will be out in the cold to face the wolves on your own.

Find passion in anything you do until you find the true passion you have and then excel at it.

This company is NOT family friendly, there is a significant lack of proper management, no consistency within departments. I feel we are out to please the board members and then asked to omit or change wording of things we document to please HUD as well. I had three offers in one week and I chose this job because I was promised flexiblity and a lot of work. There is absolutely no flexibility, I feel I am not respected for the professional I am and for what I can do for the residents I serve, I am treated very differently than the other person in my department who is allowed professional freedoms I am not. The manager is so controlling and micromanages the staff in negative ways. Tere are constant conflicts within the office I work in that are not handled appropriately and I was told by the regional manager that, "This happens at all the properties." It shouldn't in my opinion. I have seen complete waste of money since being here and considering I am working on a federal grant from HUD, it angers me the waste that goes on since tax dollars are involved. Service coordinators are forced to work Saturdays, ALONE, and the company has a significant interest in safety, especially since we work with mentally ill persons. With all the shootings lately, you would think a Catholic based company would consider the safety of their employees.

Upon arrival, we would have a "run down" from the previous shift as to any issues with our residents and how/if they were resolved. If there were any new residents or what to expect. I would then turn my computer on and check for any emails that I needed to read. At the same time, residents come up to the window of our office to request items or inform us of something or just to talk. I would also do "walk through" during my shift to say hello to residents or to check on them. I would pull what was for dinner that day from the freezer, refrigerator and/or pantry so they can make their dinner.

Many times we would have to bring clothing up for the residents and toiletries.

If we had new incoming residents, we had to do and intake and accommodate them accordingly.

We would also have many crisis calls in which we would need to obtain details in order to either offer them shelter, or direct them to a nearby shelter. We would also safety plan with them over the phone.

I also had many residents that just needed to talk in private and get things off of their chest, in which I would offer them to go into our conference room to talk.

It was usually busy at work but I love helping people and I truly believe I was able to do so.

At the end of my shift, either my co worker or myself would do a run down for midnights.

I provided training for new employees and updated spreadsheets.

I believe this company would have more employees if the management resolved the issues staff brings to them and made it a healthy work environment. Management encourages staff to come to them for any concerns and issues. But the minute you do, they gaslight you and make you feel like you’re crazy and making stuff up. I’ve brought my concerns to many different people from the home office, and nothing ever gets done. I’ve lost all of my faith in this ministry. This ministry is supposed to be about God. Where is the passion in healthcare anymore? It’s supposed to be about taking care of our senior citizens? It shouldn’t be about the money, that is the reason the resident's rent went up. It’s not. I wasn’t making ends meet when I worked there. Lots of people I worked with had second jobs to make ends meet. 
The stuff I witness on a day-to-day basis, I would think would be prohibited at any other healthcare facility. The residents pay way too much for what’s going on in their homes. I  do not recommend risking your certification/license for this facility, because, at the end of the day, it’s viewed as a business by management. Don’t waste your time working there

To work by 6:20AM to meet with my night shift. Make sure that everything that happened between the time that I left, around 6 PM, and returned, did not have any miss -haps! Check my staffing, my census, incidents and any other shenanigans! I Assist in answering call lights, then check my mail box and e-mails.  Then, if the staff do not need anything else, I assist in the transfer of my Residents to breakfast. After everyone is safe and sound, I get to the morning stand up (I call it stand around) meeting, check for infections and circle the ones that I need to document on and go into the next meeting. Clinical stand up ...  I ,run that meeting. It is the most important, I believe. We review falls and other incidents and make certain that interventions are in place and care planned. From there, it depends on what day it is. I do rounds for every shift, talk to the staff, talk to families and deal with issues that come up and LOVE the fact that most of the time, they are just in need of re-assurance. Wound, dietary, infection, discharge planning and overall happy customers are my business!

I deal with staff issues as the Human Resource dept. directs and follow policies to the dime to assure fairness!

The frontline staff here work hard and many for 20-30 years which is amazing.  The home office has had issues with having answers to policies or programs that staff are eligible to apply, but basically nobody knows how they really work. CEO came to our community and stated that our signage was terrible and it needed to be addressed immediately (signs facing the roads). Those have yet to be replaced - it’s been 2 years! Qualified candidates laugh at the pay scale - HR needs to get creative to get candidates in for interviews. This would help remove pressure off staff that is already working harder and taking on more responsibility than they should be -> this leads to burnout and injuries.  Benefits here need to be enhanced. Especially the retirement accounts (50 cents on the dollar up to 6 percent; however it is vested). They don’t pay into anything for dental or vision but is offered. The best part of this place is the chapel and the pastoral care department. The residents and families love it and it’s a great way for residents to start their day off right with morning Mass.

This place is continuously under staffed. Staff are overwhelmed and not supported by management.

If you bring up policies that management hold staff acceptable, but do not themselves keep,  there will be retaliation.

Employees call in constantly and or just leave out of frustration, and management still leaves at 430 on a daily basis .

Management has been observed drinking on shift with residents at town halls.

Employees have even been told to bring their minor children to work with them instead of missing work. Putting the child, resident, and even other employees at risk. 

The manager who did so still working there but the employee is not.

At the end of the day, when profit is more important than safety and resident care, there is no mission left.

This place will only succeed when the people running it are changed.

Welcome to He**s kitchen!!
Unidine is the WORST thing at the community! Unrealistic Fresh way of preparing meals. 8 hours is not enough time to properly prepare their breakfast/ lunch menu. The Dietitians & Dining room supervisors are of No help all they do is walk around with clipboards doing checklists, or hide in the office on there cellphones. Meanwhile, No breaks for the cooks . I had a particular incident where I dropped a pot of HOT soup, the wheels on the cart were stripped. The soup covered my pants, shoes, arms, hands ect. Do you think they asked me if I was Ok? No, The Dietitian told me to hurry & clean the mess off the floor or I'll be written up. While the rest of the servers stood around and No one offered to Help! You can Never get promoted to a management position from within!! So they'll ALWAYS be hiring for Cook II.

Families given false expectations. When expectations couldn't be met...families filing complaints against staff. False accusations from residents when they don't get their way. Families reminding you constantly that they pay your bills. We are emotionally and verbally abused by families and residents who are alert. And oriented x3. Takes away from residents who need care and our very sick or have dementia. Management does nothing to stand behind employees makes excuses for families and the entitled. Sad this job makes you really reconsider healthcare profession. No teamwork. High overturn in employees. lost 3 great employees in past 2 weeks aides and a nurse. Cnas tell nurses off horrible attitudes. As long as they have bodies they do not care if work gets done. Behaviors from residents out of control. Worked few places this is the worst. Will miss the residents who truly needed care and appreciated our help.

Being that nursing homes are a 24/7 facility scheduling and work life balance suffers. I have steady employment as a maintenance worker and days can be very busy, however I have worked with the nicest people ever . Coming from a skilled trade in mechanics that I worked in for 26years I made more then, than now; but it is doable.  Pay could be better, insurance could be a lot better, but vacation and time off is excellent. 
This place is growing with new buildings and very clean we keep it that way. In this industry nurses are in demand and do not get the pay for what they do. This is a nationwide problem. I am still working at this facility, and being 54y old, I will be exhausting my past jobs retirement to help augment my pay and hospital bill"s that come my way.

Top Job Titles	Average Salary
Licensed practical nurse 458 salaries reported	$34.75 per hour
Nursing assistant 305 salaries reported	$21.46 per hour
Resident care associate 175 salaries reported	$18.36 per hour
Registered nurse 149 salaries reported	$40.05 per hour
Server 129 salaries reported	$16.10 per hour

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