partner

graphic designer

producer

user experience researcher

media relations specialist

FranklinCovey

A typical day at work at FranklinCovey would involve me contacting as many people as possible through phone calls, emails, news letters, etc. and selling them on the time management courses that FranklinCovey offered.  I was specifically in the Federal Government Division of FranklinCovey, so I dealt with government agencies from across the U.S.

I learned that sales is definitely an up and down job, but if you stay persistent and diligent with your work, things will always come back around and surprise you in a good way.  There were a couple occasions where I might get discouraged at my lack of sales in one particular day, but then the next day I would get double what I ever expected, and everything would be great again.

Since the Federal Government Division was brand new when I joined, there weren't many of us to begin with.  We had the manager of the division, who I would go to for big issues, but for any small questions I had, I would usually just ask fellow co-workers what they felt was best and we would brainstorm about any potential ideas for making ourselves and our division better.

The hardest part of my job was the schedule.  I was attending school full time while working in sales, and that became difficult to stay on top of emails and phone calls that I would receive while I was in school.  I missed out on many chances to receive commission just because I was not present in the office and they had nobody there to cover for me while I attended school.

The most enjoyable part of my job was impressing management by doing a good job.  Everybody likes a little praise every now and then, and I especially enjoyed when I was noticed for my hard work and positive attitude.  Working hard at work carried over into my personal life, and I truly believe that it helped me get through college because I had the mindset to do whatever it took to learn the material.

At first glance, FranklinCovey seems like a wonderful place to work - everyone is welcoming, and seems to be passionate about the work they're doing, but stay long enough and you will realize those people are actually overworked, underpaid, and underappreciated.  Leadership has no idea how hard their teams work, and they are unbelievably out of touch with everyday life. On top of that, if you are not Mormon and/or a man, you will not make it far in this company. Nearly every decision-maker here is Mormon, and they do not treat you as an equal if you come from a different religious background. I have witnessed some truly brilliant, kind, caring people, be slowly worn down over time by increasing demands and lofty goals made by people who do not understand how things work in the day-to-day. And if you have a bad/off-day? Forget it. Don't ever show you are annoyed or frustrated or even discontent, or it will reflect poorly on you. This place thrives on contrived happiness and toxic positivity. I would stay far away from this company - it's run by people placed in power due to family ties rather than abilities and skills, and is only successful due to the incredibly hard work of people who will never get the recognition (or salary) they deserve.

What is the best part of working at the company?
Franklin Covey is a great place to work. Benefits, most positions are completely remote at this point, and not a lot of micromanagement. 

What is the most stressful part about working at the company?
Company is all over the board. Not a lot of top down communication other than a quarterly meeting. They seem to jump around on how they think it's best for the company to move forward. I think they are headed in a outsource as much as possible future. It would be nice to believe that working your butt off for a company results in loyalty but don't expect it. 

What is the work environment and culture like at the company?
The work environment has changed as employees work remotely for the most part. However there are some really great people. Life long friends are common, people collaborate well together and most of the employees go above and beyond to create the best products and services for their customers.  Now, if the decision makers really appreciated efforts instead of focusing only on the money makers it would help the culture a ton. 

What is a typical day like for you at the company?
Always too much work, never enough help.

I was employed by this company a little over 1 year. During that time I was promoted from customer service manager to sales manager. I enjoyed many aspects o f this job including assisting customers, preparing for store sales, managing employees, and completing sales initiatives. However, dealing with district management and above is the most difficult part of this job. Higher management expected Sales managers to consistently meet store sales goals but failed to provide their sales managers with specific, actionable processes for doing this. Sales managers often had to be very inventive in meeting sales quotas. If sales began to falter, the Sales manager's job was in jeopardy. During the recession of 2007 to 2009, FranklinCovey lost many stores because District managment levels and above did not know how to adequately manage costs and effectively guide their subordinates to meet sales goals during the recession. This is a great company to work for when the economy is good, but if the economy enters a recession Sales managers and below should seek employment elsewhere.

Working as a Client Partner at FranklinCovey was a rewarding experience in many ways. The company offers world-class leadership development programs, productivity tools, and organizational consulting services that truly make an impact. The content and curriculum are top-tier, and I had the opportunity to work with outstanding clients across various sectors. However, while the company’s external offerings are strong, internal leadership and direction were inconsistent during my time there. Frequent shifts in strategic priorities and a lack of clear communication from upper management often made it challenging to align efforts and stay focused. Despite this, I appreciated the chance to grow professionally, refine my consultative selling skills, and collaborate with passionate colleagues. FranklinCovey remains a mission-driven organization with great potential, and with stronger internal alignment and leadership, it can become an even more powerful force for positive change in the corporate training and personal effectiveness space.

The content developed by Dr. Covey & subsequent experts is rich, valuable, and timeless. The products offered will and do change performance and enhance corporate bottom line when followed. Like many many reviews out there, the biggest gripe with the company is that they don't eat their own dog food, as it's said.

FranklinCovey is a $300M company, selling its training solutions to fortune 500 & major global companies. Selling products to transform corporations from the top down, changing productivity, etc. However, FC doesn't do any of this on a corporate level. It's like selling a Mercedes but too good to drive one themselves, they'll drive domestic.

Further, nepotism reigns supreme within FC. If you're not a descendent of the founders, related to, or close family ties, you're limited to the extent your career will climb. Expect to remain stagnant.

The products were relevant in the past, but they have lost their appeal to the customers.  I have never worked for a more nepotistic company full of people who have no outside knowledge or experience.  Someone is related to someone else and those ties are deep.  Real innovation is not at all funded or even listened to as the men in the executive team seem to "know best."  There are no processes or structure in any of the parts of the business and they are staffed so poorly that some people are on the verge of complete breakdowns and will leave.  The entire company hinges on only a very few doing the work.

Best place to work ever... I am no longer working full time. However, I love the company so much... I am still working as a contact worker,now.
Studying organizational behavior under Dr. Stephen R. Covey and researching “How to Increase Talent Performance”, have shaped the way I see and develop human capital. 
I find happiness in bringing business relevance to a learning experience, assessing needs, creating strategic plans, curriculum development and implementing training programs. Having an opportunity to work on a learning and development team and contribute talent to the success of FranklinCovey has given me a strong sense of accomplishment and purpose.

This company is great for a flexible work/life balance. People work hard, but you are given autonomy which I really enjoyed. The people I worked with were always kind and helpful.

Training was difficult.  There was little to none in the 2 departments I worked for.  Everyone seemed to just be stumbling through trying to figure out how to make things work.  It would have been better if they would create a specific list of duties and train you on them.  Another thing I struggled with is that even though there were careers to advance to in management, if you didn't have a master's degree, they weren't really interested.  

Good company overall and if you can get hired on full-time, it's a great place to retire with.  

I love working at FranklinCovey and am proud to be part of a team with like minded individuals who practice leadership, integrity, respect for themselves and others, care immensely for the community and future generations - the list goes on! This company truly walks the talk and it’s so refreshing to be able to say that. 
Be ready to be challenged and embrace change if you decide to work here.  

Top Job Titles	Average Salary
Partner 24 salaries reported	$131,146 per year
Graphic designer 17 salaries reported	$65,662 per year
Producer 16 salaries reported	$15.50 per hour
User experience researcher 23 salaries reported	$146,500 per year
Media relations specialist 23 salaries reported	$72,000 per year

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