call center representative

customer service representative

inside sales representative

content writer

sales representative

FreightCenter Inc

Sad thing is half of the 4+ star reviews are on here are fake. If you do your research on the following things, and like their responses, then I wish nothing but success for you! Please see just 4 points of the many I ask you to research below:
1.	When interviewing for a sales position, here is a tip you can use with any company: If you are interviewing for a sales position with true ‘unlimited income potential’ be observant. Before you go in, take a look out at the parking lot. People in sales making real money will reward themselves in some form or fashion, including buying nice cars, nice vacations, etc. People are in sales because of the life style you can achieve, if successful. This is a non-biased a way to legitimatize the potential claims you are about to hear. 
2.	Understand your worth: Between building a book of business, calling the 5 to 10 leads you get a day, following up on messed up shipments, the micromanaged pressure to perform from the executives, ETC.; what they ask from you may consume you! So my advice is to you is understand what other Freight broker companies are paying versus what Freightcenter will offer you (this can be googled).Keep in mind: It is VERY realistic to see the top 20% of the sales floor make $80K+ a year within a Freight brokerage company. Just kindly ask to see the Sales performances/commissions for the previous month.
3.	Ask them for the statistics of the amount of people that are no longer with the company vs. how many people were hired for the year 2016 and 2017 (two separate reports of years). HR will know it, trust me, but they may beat around the bush with you. It is not a good sign if you have more people leave the company than you can staff going on two years in a row.
4.	Once you pass the HR interview you will meet with the Executes. Do not be afraid to ask them: As leaders of the company, what growth experiences do they possess that gives them the wisdom to obtain the types of goal they envision the company to be in the years to come (EX: Education background, built up other companies up in the past, go to trainings, obtaining 6%+ growth YOY for an ‘X’ amount of years in a row- to show they are capable to hit their goals, ETC.). Or are they running around in the dark? And just to be clear: No, just because you been in an industry for a long time, does not make you a good leader…it just means you outlasted the B.S. DO NOT BE AFRAID TO INTERVIEW THEM BACK…trust me, they NEED the bodies (employees), so ask away. The reason why this question is important is that a huge bulk of people that work there (including management) will claim the Executives make knee jerk reactions if the proper ROI (Return Of Investment)  is not met within a unrealistic timeframe (I.E.: Change schedules, try old ideas, change responsibilities, change pay scales, change

If I could give FreightCenter a 0/5 Stars I would! The acts of hostile workplace and bullying in this company shouldn't be tolerated. A typical day working for this company made me feel like I was in the Twilight Zone. All the bad behavior of Upper Management/ employees were ignored and the hardworking employees were always under the radar and scrutinized.  

But when you have Upper Management dismissing bad behavior and behaving just as bad, what can you expect? Written complaints of a hostile work environment were filed, but my complaints were ignored and I was let go the same day. For those that are not familiar with the term "Hostile work environment". The phrase hostile work environment is a civil law term that refers to the behavior of an individual in a workplace that creates an environment that makes work difficult or uncomfortable for another person. This includes behavior that may leave another employee feeling afraid or violated. I was for sure violated and Upper management response to me was, the other employee is such a great employee to me!

In my opinion, I think Upper Management believes that ignoring potential "lawsuits" will eventually go away. I feel at ease for being let go because my integrity was being challenged along with what I know the Law says about employees who feel they are being discriminated against or harassed. The most enjoyable part of the job was leaving to go home at 5 pm on most days. My opinion about management is that they need to restructure or fire Upper Management and start over. 

The hardest part of the job is knowing that your position can be posted unknowingly and Upper Management expects you to ignore the fact that they posted it once you find out about it. If you do ask them, they will lie to your face or give you a deer in a headlight look! Apparently this sort of issue happens all the time! Again, another Twilight Zone episode. DO NOT WORK FOR THIS COMPANY! If you do decide to enter the Twilight Zone, Don't say I didn't warn you.

Management is terrible. When calls are holding supervisors will yell “calls holding” while they continue to do nothing when everyone is on the phone. My time card had been manually altered on several occasions. I told management about this and was told this wasn’t the first time they heard of this happening, but they did NOTHING about it. Insane billing adjustments that are marked up incredibly high and is not fair to customers. They’ll try and win you over with office parties and “happy hour” where they give out alcohol right before a lot of the office drives home for the day. No consideration for family life outside the workplace. Almost the entire customer service department walked out and quit within a week of each other due to very poor management on that side. When you raise concerns, they will tell you what you want to hear but then do nothing about changing it. Management does not want to take responsibility for anything or even do their own jobs half the time. No cell phone we policy at your desk, while management sits at their desks texting and on social media. Metric based bonuses will never be given as they will make sure you have scored low in some areas in avoidance of giving the bonus. Talked down to about how the bonus is very obtainable, but the whole system is rigged. Horrible pay, horrible management, run while you can. 

This is a small company that doesn't offer a good means to support a family. The benefits are expensive and not that good. You accrue very little PTO and they give you a hard time when you try to use it. It is a high stress job and you can expect to work more than 8 hours a day. Pay for me started at $12 an hour which is pretty standard across the board. I couldn't take care of a family on that and I was able to find another job with way less stress and a better work atmosphere. The commission structure changed making it impossible to hit goal and earn additional income. The company culture is very cut throat, so just try to do your job and stay to your self. Management talks down to employees and make it an unhappy place to work. Save yourself the agony and find a more legit job that actually pays there employees and gives them a real shot of earning commissions, after all commission potential is why people get into sales to begin with.

When I first started working at FreightCenter, I really did want to end up with a career there, but unfortunately for most of the people there they are either not acceptable to management or that dragon doesn't like them.
For example, there could be a jar of pencils and if you take one of those pencils out and forget to put it back in the jar with the rest of the pencils and the dragon notices she will have a fit.
Thirsty Thursday is probably the worst part of the events because it is only a good excuse for the dragon to have her sweet wine and to be honest that is when she is the nicest when she is drunk.
It doesn't matter what you do right if you make one mistake management will make you feel stupid.
Only the managers are invited to luncheons and the peasants (employees) are always singled out.
Take my advice stay away from this place, it may seem like a nice place at first but little by little you will realize there is nothing nice about this place.

Culture is good, there are nice people in every department.  Pinball machines, ping pong, corn hole, lunches, spiffs and beer Fridays!!  Sales has pressure to grow their shipments but good bonus % for inbound leads/calls, easy sales job. Leads are people who just went to the website and put their information in and have a shipment! No cold calling or working old lists like other places I've seen.Seems that there is whining from a small group of people who don't make goals, like change or do their job, I stay away from them. Leaders are friendly and around everyone.  Need to like spending time on the phone and talking to customers to make money in sales. Customer service people are awesome and a huge help and the recruiting/internal culture team are always doing something for us.

FreightCenter is all about the all mighty dollar.  The owner is either clueless about how his company is being managed/run or doesn't care as long as he is making money.  I expected more from a veteran.  2nd in command is a bully and the best at micro-managing than I have ever come across.  Bow to her and you might stand 1/2 a chance. All phone calls and emails are listened to/read.  If you have been there for many years than you are lucky and one of the chosen ones.  The door is constantly revolving because expectations are unreasonable.  There is no room for advancement and bonus based on sales is tough.  Everyone is pitted against each other to acquire the decent accounts and there is very little regard for the customers needs.  Up-sell whether needed or not!  The only plus is Happy Half Hour once a month or so and donating to local charities is encouraged.

Job was fairly easy to get onto. The management is young and mostly eveyone in the higher ups micromanage you. If one manager doesnt like you they will talk about you and cause problems in your department. There is a strict attendence policy. There is always some class or role play they want you to go to that will keep you off the phone from building your book of business up, which takes a long time to build given the leads you have. Was promised to start recieving a bonus but never got the chance to earn it because they kept waiting to see if ibwas going to quit and they didnt want to pay up. Not worth 12hr ..work to hard for little pay and micro managed stress.

FreightCenter really is a great place to work. Everyone is supportive and willing to help out whenever you need it. The coworkers feel like family—they’re always organizing fun events, surprising us with lunches, and even brought in a cake for my last day. HR is very understanding and always ready to help.  It’s those little things that make a big difference.

The job can be fast-paced, and freight is NOT predictable, so you need to be good at multitasking and keeping a cool head when things don’t go perfectly. Shipments can go sideways, but as long as you stay focused on helping the customer, you’ll do just fine!

FreightCenter is a horrible place to work.  The upper management lacks professionalism and basic skills dealing with people. Nobody in that establishment can tolerate them but they are forced to because they need to pay their bills.  Unless you are a top earner, the owner does not even know your name.  The sales agents do not do their job properly and get commission, while customer service is left to deal with angry customers and no commission.  Nothing but drama and backstabbing and if the upper management does not like you they have no problems letting you go.  The turnover is unreal and most of the reviews on this site are done by their marketing team.

Top Job Titles	Average Salary
Call center representative 18 salaries reported	$41,194 per year
Customer service representative 17 salaries reported	$15.50 per hour
Inside sales representative 7 salaries reported	$42,737 per year
Content writer 7 salaries reported	$15.00 per hour
Sales representative 7 salaries reported	$15.43 per hour

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