order picker

truck driver

local driver

forklift operator

packer

Freshpoint

I worked here for 3 years.The first couple of months were ok. But I soon realized that this place was not appreciative and not loyal to me. I would show up early before my scheduled shift and was told not to clock in early. I would stay after work to help clean the work area well after everyone had clocked out and gone home. Was passed over for opportunities and advancement by people who had less time with the company than I had. Forget about salary raises, my first year I was given $1, 2nd year .50 cents, and 3rd only .25 cents supposedly for lack of teamwork which to this day infuriates me that all the hours I put in, my hard work, the loyalty I showed to Freshpoint, the 3 years of my life I wasted was all for nothing. A worker injured my back and what became apparent was that those who were in charge were never concerned about my injury, they were more concerned with how long was I gonna be on light duty and how soon could I recover from my injury since I was on light duties, I was not able to do the dirty work that no one wanted to do which was cleaning the work area, crushing boxes, washing buckets and etc. I disliked my job, I disliked certain people at work because they were nonsensical, uncaring, lazy, rude people. Especially their HR/Safety Manager he was the worst this guy would talk to people like he was talking to children just the worst people skills for someone who thinks is smarter than everyone else. I was dismissed from my job due to me tossing an empty box over a bigger pile of empty boxes but unfortunately there was someone near that area but was not hit. I apologized immediately because it was an accident since the pile was big I could not see the worker behind the big pile of boxes. I ended up being suspended for two days and then was told that I was fired. This certain HR guy said I was being fired not for tossing the box but for being unsafe???!! For the 3 years I worked for that company I was one of the more safer, responsible and alert people in that company. I told him to show me all of my accident reports and of course their were none and I told him his reason for firing was not a legit claim because I never caused any accident where I caused injury or product being damaged or ruined. I strongly believe I was let go for the back injury I had suffered two months prior to my termination but oh well Im better off than wasting my abilties at a company that does not value loyalty, hard work and honesty.

What is the best part of working at the company?
When I started I lived my job even when I got alit of overtime I lived my job when they couldn't get people who had specific job to do their work instead of getting rid of them they just gave us hard workers more description to our own jobs even tho they knew we had enough work but they knew we do a great job so ...

What is the most stressful part about working at the company?
When I did my work and then received additional work that was for different depts. (Multiple depts.) And I did it with  no complaint 
 until COVID then when people left or took the layoff my job became the work of 4 people, but I  just continued and worked my best and when I requested a bonus or a raise, I  was turned down and my work continued to be done at the best of my ability,  It wouldnt have been bad i did well, the higher ups in any dept. I had additional work for appreciated what I was doing for each of them, and when i went to my bosses boss and requested a raise i was told hang on ull get it sk i hung on.and when we had our yearly reviews i got my regular yrly. few cents raise and when i asked about getting. the raise for all the extra work I had taken on since covid and all of a sudden management was not even acknowledging to have a new discussion about an increase fir it.



What is the work environment and culture like at the company?
Nothing is consistent in any part of the company management lies some of the newest employees were lazy and management acted like they didn't see anything wrong ever

What is a typical day like for you at the company?
Busy, did a lot of multitasking to try to get all my work completed daily along with the work others on my team would never finish before they left and unless I finished theirs I couldn't go forward with my own and that would only make my work  seem like I wasn't doing my job

Experienced and veteran drivers would have noticed the sense of unease within days of being hired. At FreshPoint, our main focus was on delivering produce. Skilled mechanics were present throughout the day, promptly addressing any reported issues. Our fleet comprised various vehicles, including tractors, trailers, straight trucks, 10ft trucks, and occasional sprinter vans. Each day, drivers received a route plan for their deliveries, with workloads varying daily. Payment was based on the number of cases/packages handled, supplemented by hourly compensation during delays or detention time. Pay rates generally increased with higher delivery volumes.

Unfortunately, equipment was often scarce due to all hand trucks and pallet jacks being locked up for reasons beyond comprehension. Despite this, drivers were the sole unionized personnel at our location, and bringing personal equipment was necessary to avoid carrying deliveries by hand. This expectation placed an added burden on drivers, who had to ensure they were adequately equipped for their daily tasks.

Lingering trauma among drivers from past incidents seemed to have never healed, influencing the attitudes of leadership and contributing to the overall sense of unease in the workplace. The high turnover rate and micro-management practices at this site only added to the challenging environment. Some trucks even had inward-facing cameras, while others were completely disabled, further exacerbating the sense of surveillance and distrust among drivers. Despite these challenges, drivers persevered, knowing that they would be compensated fairly for their efforts, despite the difficult working conditions.

When I started working at Freshpoint, I thought it was the best job I ever had and I was under the impression that they cared about their employees. I thought that my hard work would pay off. I was working 6 days a week 12hrs a day if not more, It took me two years of this to finally receive a review that consists of a raise in pay of 50 cents, when I was guaranteed a raise every year. I transferred to the night shift after three and a half years. When I transferred, the night shift began at 7:30 p.m. until about 4:30 - 5:00 a.m. Then the company decided to take on more business then they could handle and pushed our start time to 5:45 p.m. and we would finish around 7:30 - 9:00 a.m. This is very unhealthy for the human body as I would almost fall asleep on the drive home every morning due to exhaustion from working so many hours of physical labor. And the company did nothing to change this. After working there for four and a half years my seniority meant nothing as I was told by a supervisor. Certain people were offered new equipment before me and were given more oppourtunity to make more money while I was treated like a rookie. They treated me like I just started working there even though I was the third longest lasting shipper they had. I also kept my credits (errors) very low and still was never rewared for all of my hard work and time that ive devoted to the company. There is a high rate of favoritism in this company and it has shortend my room for growth. I am a man with three kids to feed and I always give 100%. I joined the Freshpoint team because I was looking for a career but I was not able to establish one because of favoritism due supervisors and employees being retated.

What have I learned from working at FreshPoint? 

Well, that this company does not have its ducks in a row, and that’s an understatement. I was originally a walk-on employee for night warehouse with a base pay of $17.00 and a $3,000 sign on bonus after a year. The boss at the time made me a preceptor based on my background and raised my pay to $21.00. I then was given a Manager who yelled in my face and made my life miserable, so I had to apply for day shifts available in order to switch shifts even though I wasn’t the one causing problems. Then I was told that my pay then had to go down to $19.00. Then after a year, I got my merit raise and now make $20.55. The benefits are decent. I’ve had several health issues and applied for three different office jobs to leave the warehouse altogether, and they keep picking their friends and giving jobs away before they are even posted on the portal. It’s unfair and unrealistic here. Warehouse culture is not good. The boss is less qualified than the workers by far. And, I kid you not- For Employee Appreciation Week, we were given our choice of an apple or an orange even though we’re the ones who pull those products off of the trucks and put it on the shelves to begin with. The sales/office people are given nice coats with the company logo on it even though the warehouse workers literally work 5 days a week in a refrigerator/freezer environment and could better use the company coats. Tells us all we need to know. 

I arrive, seeking a road-ready vehicle, waiting for the loading dock to clear before backing into position. I inform them of my dock or door number. The selectors then pull my route orders for the day. After loading, I gather my invoices and electronic device, download my route, and commence my day. I receive compensation for waiting time at an hourly rate, whether at the terminal or due to customer delays. Typically, loading waits range from 15 minutes to 2 hours, with rare delays at delivery sites. Shifts last 12-16 hours, occasionally 8 hours on specific routes. Customers eagerly anticipate timely deliveries for their business needs. The company maintains a positive culture with a diverse workforce. The absence of dollies and pallet jacks, locked away, presents challenges. Bringing personal equipment is advisable. Micromanagement is common, and handling heavy pallets without electronic assistance strains the back. Physically demanding, this job may not suit those unaccustomed to such exertion. Employment is temporary, subject to departure or termination, often due to accidents and high turnover rates among unionized drivers.

Typical day starts at 2 am and ends around 5 pm, work follows you home if you are a supervisor, hours expected are unreasonable. Company doesn't support a work/life balance. Good hardworking employees are terminated to boost the Presidents annual bonus by cutting employee salaries to balance or boost budget. Good drivers are fired for accidents that aren't their fault but the President feels he can justify the repairs with someone's termination. Driver's are not paid well and even the drivers that have been there for 10 plus years only make a couple dollars more than when they were hired.

I learned this OppCo is probably one of the worse in the company. Unbelievable this is a Sysco Company, Sysco should be ashamed to put their name in association with this company.

Most co-workers were pleasant, HAD a great manager (key word had) but most are miserable and it is reflected in their attitudes. Company experiences extremely high turnover, one month they lost two drivers, three sales reps, a safety manager, the HR manager and a warehouse selector within a few weeks. 

The hardest part of the job is turning a blind eye to the unethical management practices covered up by upper management. The most enjoyable part of the job is the good people that try to make it work here.

Typical day a work was tiredsome stressful, physical, with impossible work goals.  I learned more of, when,where and how to get around downtown town Charlotte doing my route.  Management was no help to me or to other co drivers.  They where more concern on Satisfiying the Customers and Not there drivers. 

 My Co-Workers where friendly and easy to talk to about any veterans advice about my route.  The hardest part of my job was my schedule getting up at 1:45 am to start a 3am shift , and when on route the hardest part was the unrealistic delivery windows my company expected of me, because of this? It caused physical wear and tear on my body, I didn't have a life afterwork. 

I would start my day at 3am and ended my day between 3pm and 4pm daily, and a few days during the week didn't finish until 5pm or 6pm all because of 2nd Runs.  I had no time for personal life because I had to be in bed as soon as I gotten home to be up at again at 1:45am. 

Management as no help, they gave false promises, lied a lot during driver meetings and when you had issues that needed to be addressed nothing was done.  They also will right a driver up on anything no matter how small, it was like we were children again. 

The most enjoyable part of the job was my Customers, 70 percent of them where friendly and made me feel welcome when I arrived to Service them.

the job is 50/50 you'll either have a decent time working here or a really bad time depending on the routes and trucks they give you and also how physically active you are but its definitely not a place you want to settle for.
 some guys are thrown into places they was never trained to go to in bad delivery locations while having a fully loaded truck working 12 hours or more a day which will drain you quickly once you have to go home and relize you need to wake up early in the morning to work again.
 good for the work experience tho they hire new guys that just got their cdl easier for guys that have previous experience in delivery jobs. 
the pay is decent for class b if your looking to drive class a trucks this isn't really the place youll be driving box trucks mainly but youll make a little bit more money having that license.
its subjective tho i had a decent time there routes that are local most times and worked between 8- 10 hours a day through the week most times less hours in the summer sometimes. I have also experience the things i listed once in a while if you decide to work here make sure you have a plan to look for something better in the future its many opportunity out here I wish you the best on your search.

I worked for Freshpoint for over 7 years as a driver. At first, I sort of floated around local routes and did warehouse work in between. There were some afternoon runs, sorting out bad product, making 5 lb breaks etc. 
I was permanently assigned a long distance type route which basically put me at the dot max hours so little if any additional duties. 
It was hard work, I worked my butt off and it was all I could do to get the 345 mile round trip route done within dot guidelines so I pulled out all the stops and got it done. No complaints there. 
At the time I left, it was a transition period full of chaos and confusion. Warehouse crew had some serious issues that after 7 years were finally coming to a head.

Top Job Titles	Average Salary
Order picker 1 salary reported	$18.50 per hour
Truck driver 1 salary reported	$190 per day
Local driver 2 salaries reported	$70,000 per year
Forklift operator 2 salaries reported	$15.55 per hour
Packer 1 salary reported	$36.50 per hour

Working at Freshpoint: Company Overview and Reviews

Freshpoint

Freshpoint Ratings

Popular jobs at Freshpoint

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected