maintenance technician

property manager

leasing agent

leasing consultant

community manager

Friedlam Partners LLC

My experience with Friedlam Partners was extremely disappointing due to a lack of leadership support and a toxic culture. From my very first day, even a vendor warned me about how poorly managers were treated and the unrealistic expectations placed on them — and I quickly learned that was true.

There is an extremely high turnover of managers, which reflects how unsustainable the work environment is. During my second week, I was spoken to in a very condescending and unprofessional manner by the COO. When I brought up how I was being treated, my regional manager admitted that he couldn’t do anything about it and told me directly that the COO “doesn’t care about you, he only cares about numbers.” That confirmed what I was already feeling — employees are seen as disposable, not as people.

I came into this role ready to work hard and improve the property, but without leadership support or respect, it’s impossible to succeed. I truly hope Friedlam Partners reevaluates how they treat their team members and starts building a culture based on respect, communication, and accountability.

Working here has been a valuable experience for me. The environment is fast paced, which keeps everyday interesting, and I've earned a lot about property management, leasing and handling day to day operations. Yakov my district manager has been supportive , communicative, kind, approachable and willing to help when I had questions. I've gained practical skills that will stay with me long term, and I appreciate the opportunities I was given to grow and manage a community. A typical day involves managing the office, handling resident concerns, answering calls, leasing, coordinating with maintenance. Some days are focused heavily on leasing and tours, while other are more resident focused or operation based.

What is the best part of working at the company?
Flexible schedule and weekends off

What is the most stressful part about working at the company?
This company seems to focus more on making money than on providing a quality product for its tenants. The work environment is stressful due to corporate staff who constantly pressure and exhaust their employees. They set unrealistic goals and expect the office staff to meet them without proper support.

When employees try to communicate their concerns, share opinions, or suggest ideas to improve the property, they are ignored and no action is taken based on the feedback provided. The properties feel inhumane and are often maintained in deplorable conditions. Additionally, the company does not provide adequate support to the onsite team to help improve the facilities.

Started working there at the end of 2023 and absolutely loved my office team, the PM was amazing and the team worked very well together. 

Almost immediately, the VP called a meeting to discuss how upset he was with how things were (We had 200+ work orders and less than 85% occupancy). Mind you, half of the staff had just started 5 days ago including myself!! They had no sense of what resources we had and no sense of what staff we had. (He kept mentioning we were fully staffed and we were not)

Long story short, we were pushed to meet expectations that were very difficult, pulled in multiple different directions, changing priorities and very little resources, especially for maintenance and for the PM.

Upper management doesn't care, will throw you under the bus and make you come in even if you're sick. 

This company is heavily focused on numerical targets rather than strategy or employee support.

Success is measured almost exclusively by call volume, with employees expected to meet very high weekly quotas and receive constant follow-ups throughout the day. While results can be achieved, there is little evaluation of effectiveness, quality, or sustainability.

Management support is limited, as managers are primarily tasked with resolving problems instead of providing leadership, guidance, or professional development.

The work environment is pressure-driven, and employees are expected to meet goals without adequate strategic direction or support. A more balanced approach focused on quality, efficiency, and leadership would significantly improve the employee experience.

I've worked in many places, and one thing that stands out about Friedlam is their real appreciation of each and every employee. It's not just the gestures i.e. holiday gifts; it's also the verbal approbation which makes you feel truly valued for the actual work you do. When responding to a gift with a "thank you" email, you get a "THANK YOU!" in return. New employees are made to feel truly welcome with hand written "welcome" notes and packages put together especially for each one. The work environment is one of positivity and growth and employees are given whatever tools necessary to get their job done in the easiest and best way possible. It's so important to feel appreciated at work, and companies like Friedlam are few and far between.

I’m currently working as a Leasing Agent, and I can confidently say this is a great company to be part of. The management is incredibly supportive and approachable—they genuinely care about the team and make sure everyone feels valued and heard.

Since joining, I’ve learned so much about the leasing industry. The training and day-to-day experience have really helped me grow my skills and build confidence in my role. I always feel encouraged to keep learning and improving.

The work environment is positive and team-oriented, and I truly enjoy coming to work each day. It’s a place where hard work is recognized, and support is always available. I’m proud to be part of this company and excited about continuing to grow here.

Thankful for the learning opportunity as you will have to figure everything out on your own without any training whatsoever. However the unorganized lack of structure provides an extremely stressful work environment and culture altogether. The expectations are ridiculous and there is no such thing as work life balance if you are in a management role. The lack of benefits respect for employees and lack of training is enough to look elsewhere. 

What is the best part of working at the company?
Opportunity presented to be property manager  sounded good, pay seemed decent for the area.

What is the most stressful part about working at the company?
Lack of support & unethical practices by upper management. Owners invested very little in much needed repairs for Class D property, causing daily excessive stress from very disgruntled & irate residents.

What is the work environment and culture like at the company?
Disconnected & disrespectful .

What is a typical day like for you at the company?
Frustrating due to lack of support & communication.

Throughout my experience with different management companies, this has been the first role where the work environment has truly stood out to me in a positive way. The company provides the kind of resources every property management team should have, including a supportive, professional, and easily accessible regional team, which is essential in helping on site property managers succeed Depending on experience and skill level, the role can be considered fast paced. Personally, I’ve worked in much higher paced positions with far fewer resources and support, so I have no complaints at all.

Top Job Titles	Average Salary
Maintenance technician 76 salaries reported	$22.76 per hour
Property manager 51 salaries reported	$62,157 per year
Leasing agent 11 salaries reported	$19.64 per hour
Leasing consultant 41 salaries reported	$19.98 per hour
Community manager 29 salaries reported	$59,259 per year

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