assistant store manager

retail assistant manager

sales specialist

customer service representative

replenishment associate

Friedmans Home Improvement

Very supportive staff. From the CEO to the janitor, everyone is connected to the mission of the organization and accessible. They make it a point to continue the traditions of family values despite the growth of the company and the addition of the location in Petaluma. I had a great experience working with Friedman's. Though I left for the right reasons (career advancement) and would have never had the opportunities for growth that I currently do, it was a difficult decision to leave because of how well this company treats its people. Very supportive. You also will not find a better place to be a retail manager when it comes to work-life balance. Very unique in how they support and schedule their management teams.

I would not recommend working here. Pay is well below industry standards, benefits are minimal, and overall morale is low throughout the company. There’s very little opportunity for advancement, and favoritism is common. Management at both the store and corporate levels often lacks experience and leadership skills, which creates a toxic work culture. The company’s performance has been declining, with recent layoffs in 2023 and consistently low sales. Leadership appears to lack a clear long-term vision for growth or stability.

What is the best part of working at the company?
My Coworkers were the best part and made it pleasant to go to work each day despite the low wages.

What is the most stressful part about working at the company?
If you don't make the sales you don't receive the extra bonus money, leaving you short for the month.

What is the work environment and culture like at the company?
At the Ukiah store everyone but a few people were kind and pleasant to work with. But if you want any kind of substantial raise for your good effort, forget about it.

What is a typical day like for you at the company?
It was eight hours of constant walking.

What is the best part of working at the company?
Friendly people willing to help and support you.  

What is the most stressful part about working at the company?
Schedule conflicts, goofy managers.  

What is the work environment and culture like at the company?
Culture is for customer service and personal improvement at a corporate level.

What is a typical day like for you at the company?
Help customers, complain to coworkers, stock the shelves, and look forward to your break so you can sit down for a few moments of peace. . .

Friedman's is way heavy with mid and upper management. Not nearly enough people to help on the sales floor. They say customer service is number one, but they don't give us enough people to make that true. They want us to multi task while at the same time they show us a video that says multitasking is a myth.
I enjoy helping customers more than stocking shelves.
I have had excellent reviews since I've been here, but the average raise is only about 3%.

What is the best part of working at the company?
They care about individuals and there circumstances. Ukiah location managers are great to work for 

What is the most stressful part about working at the company?
Inconsistent communication between team members

What is the work environment and culture like at the company?
Positive and negative depending on who you talk to or how the days going 

What is a typical day like for you at the company?
Busy and everyday is a learning experience

What is the best part of working at the company?
The relationships built within the departments

What is the most stressful part about working at the company?
Little to no management, customers, staffing, no growing within the company all outside hires for higher positions, no work life balance, 

What is the work environment and culture like at the company?
Over worked and stressful with no support 

What is a typical day like for you at the company?
Long-you will work over your scheduled time, stressful,

No work place is perfect, but Friedman's cultivates a unique culture where team members can address issues and leaders are invested in making improvements. Management cares about developing their team members as people and as professionals. The organization is still working to implement 21st century technology, but does so purposefully and with the understanding that there is a learning curve for both team members and customers.

What is the best part of working at the company?
Great owners to work for. Definitely and family owned company that treats you like family. 

What is the most stressful part about working at the company?
Not a stressful place to work. 

What is the work environment and culture like at the company?
Environment and the culture was great. 

What is a typical day like for you at the company?
Customer service, working on projects and keeping inventory on shelves.

Overall I have to say not bad. Would not recommend doing the graveyard  shift. you end up getting the same and more working day time for the same job titles. You don't get the recognition you deserve from all the day time managers since there is only one manager you work for. You really have to work twice as hard, or harder to have your name known. But it is a good company with good standards and various job opportunities during the day.

Top Job Titles	Average Salary
Assistant store manager 43 salaries reported	$79,930 per year
Retail assistant manager 30 salaries reported	$31.74 per hour
Sales specialist 15 salaries reported	$20.49 per hour
Customer service representative 15 salaries reported	$20.84 per hour
Replenishment associate 15 salaries reported	$19.16 per hour

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