crew member

supervisor

general manager

customer service representative

bookkeeper

Frugals

The work itself is not hard, and the customers you meet and get to know are amazing. However the management and the work environment itself is very harsh. Management likes to peer into your personal life, and create rumors about their employees. They have a specific level of expectations, however management does not work at that level in which they expect their employees, the general manager is very hypocritical as they sit in the back doing literally nothing while the rest of the crew works. 
They do have a tip based system, based off your hours which is nice, but if the general manager is on the tips system or if there's a lot of employees on the schedule, don't expect much. They also like to say its "20 an hour", but its actually minimum wage plus tips, which varies from week to week. 
You learn a lot about customer service in the workplace.
Tacoma's location has changed a lot over this last year, and isn't worth working with under their new management. They expect you to put your life on hold for their business to work, whether you have a child, go to school, or have family priorities. 

Through my personal experience, the management itself is horrible. There's a HUGE social clique and if you aren't in it you're treated poorly. Not to mention the constant favoritism towards employees who associated outside of work. There's a severe lack of empathy along with professionalism. There's absolutely no reason under any circumstances that the General Manager is gossiping like a school girl about someone's personal life or circumstances its unbecoming of someone in that position and sets a terrible example for the company especially in a clear breach of company protocol. I would not recommend this job for anyone due to the lack of care from store management as well as the corporate office itself.

Starting wage is minimum-wage 15.74 What is advertised is an average wage based on tips dont let it fool you!

I stocked and prepped for the day starting early mornings.  I provided  fast and efficient customer service for a drive through restaurant. I kept track of inventory for reorder and assisted with the daily sales reports.  The hardest part of the job was during the busy times and feeling rushed to provide the best service while under pressure.  The best part of the job was being able to talk to customers as they came through the drive through and getting to know them on a personal level as they became a regular customer.  The owners were from Washington and Montana and they cared about their employee's and were willing to help every way they possibly could. I worked with some high energy, fun loving people.

I worked for the corporate side of Frugals for a little over a year and the biggest take away that I had about this job was how much this company cares for their employees. They are consistently strategizing to make sure their employees have competitive pay with incentives, that systems are efficient for the employees benefit, and much more that most employees don’t see. These people work much more than they probably should and they do so because they care, which you don’t see very often. They also offer opportunities for everyone and it reflects in the multiple employees that have been around for more than a decade.

I really like working here. The people are nice – super friendly and supportive. The pay is great, especially when you factor in tips, which is a huge plus. There's a really positive vibe around the store, and it feels like almost everyone genuinely enjoys being here. The best part is the company’s focus on promoting from within, so there are always opportunities to grow and advance your career. And I can't forget to mention the food – it's absolutely awesome! Overall, it's a fantastic place to work with a great team and plenty of chances to move up.

I always said I'd never work at fast food again. However, I've been with Frugals since August 2023 and I love the environment the crew and management provide. Love the challenge of learning new stations. Feel comfortable being myself and look forward to what each shift will bring. Every crew member brings something special to our work surroundings .

A typical day of work at frugals can be fun and exciting, but very fast paced. Working at frugals has taught me a lot about time management and how to be a team player. Management is always helpful and understanding. Workplace culture means a lot to this company and they are always striving to go above and beyond to uphold the best moral. The thing I found the hardest at this job is just how fast paced it can be. The most enjoyable part of this job is how it truly stars to feel as if we are all one big family! 

A typical day at work is keeping a fast pace trying to be as quick as possible, with a smile, making sure all the food was well prepared. I learned many skills with cooking on the gill and dealing with customers. There was not many hard parts while working there, some struggled when it it lined up and having to keep a continuous pace while making sure everything is perfect. My favorite part of the job was being able to sing and enjoy the day with my coworkers.

Frugals is one of the busiest places in town, some days you could be lined up for your entire shift. The manager is the best boss I have ever had the privilege of working under, Always understanding of life getting in the way of work and he always tries to accommodate diverse schedules (especially for parents). The work is easy once you get the hang of it and as long as you stay on task and focused the shifts go smoothly.   

What is the best part of working at the company?
It’s like a family , they have fun . Great work environment 

What is the most stressful part about working at the company?
Can be fast paced at times, but everyone helps each other out

What is the work environment and culture like at the company?
Environment is great.Its a team effort. 

What is a typical day like for you at the company?
Prepping for the day, making orders for customers and cleaning up after yourselves

Top Job Titles	Average Salary
Crew member 8 salaries reported	$20.00 per hour
Supervisor 1 salary reported	$21.00 per hour
General manager 1 salary reported	$67,500 per year
Customer service representative 2 salaries reported	$20.00 per hour
Bookkeeper 1 salary reported	$26.00 per hour

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